My wife and I are very happy with the pallet stove efficiency and especially the ease of going to our connected garage for pallets to fill the hopper. We’ve had a couple of snow storms since converting from our wood stove and I would’ve needed to exit the back of our house and go about 60’ away to bring in wood one load at a time after shoveling a path. The reason I didn’t give this a 5 rating is for the design of the removable ash collector. Most of the ash falls inside it but is not completely isolated. This makes for extra cleaning in the area where the removable pan sits especially the tight inner corners. Other than that very happy with the heating of our 2350 sq. foot home.