I Purchased two pellet stoves and my pellet stove insert has given me nothing but trouble. I had to hire someone to do the warranty repairs. I had to fight with Comfortbilt to get reimbursed for the labor. Glen was friendly and worked with me to get everything resolved but Mr Gordon told me on the phone that I wasn’t getting another penny, or any more free parts.this was very rude and disrespectful and reflected very badly on the company
2 years ago
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