I replaced my wood stove last year with a Comfortbilt HP22 and have been using since then. While I love the stove I have had a couple problems with the stove. I absolutely love the tech support you get from comforbilt!! When you call they work with you to overcome any issue. I had an issue with a gasket; they sent me a new one and discussed how to replace it. I had an issue with the mother board; sent me a new one and walked me thru how to change it.I had a bearing issue and they sent me new ones; all of these at no cost to me; within warranty. The stove is very easy to work on and inexpensive to repair if needed. The tech support is amazing and the tech videos on line are very helpful. I have a draft issue that we cannot figure out and remains; but I am not sure it negatively impacts the performance of the stove; otherwise I would rate this stove a 5 star. I do like the stove and the tech support which I am not sure you would get elsewhere?
1 year ago
Comfortbilt.net has a
4.6
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