We are very satisfied with the ComfortBilt HP61 Pellet stove. The computer control is easy to operate and the stove is very easy to clean. When the stove came and was set up, we discovered the blower fan did not work. I called the company and they immediately shipped out a replacement at no cost. It was easy to remove the defective part and install the new one. I am very pleased with how the whole stove is set up as any part is easily accessible and can be easily replaced. I intend to purchase all the spare parts before next season as I can save almost 50% in doing so. They built this stove for Comfort!