I had a problem with my power switch and e-mailed you with the details. Despite it being Friday, and the time difference, I very promptly received a reply from Jonathan. Not only was I told the part would be shipped ASAP, but he explained in detail and with attached pictures how to safely do a temporary fix so that I would not be without the use of my stove which I use as my primary heating. I was very impressed with the level and speed of service provided. Top notch service.
2 years ago
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