Second time I have asked for proof of my Cars No claim discount so I can send to my next car insurance company Had to wait another 10 mins to chat with someone Tamari or something like that was the persons name. Was informed the "No claim discount proof" will be sent in next ten to 30 mins by email that was about 2 to 3 hours ago. Like I have said this is the second time I have asked for this information was told before it would be up on my account and it is not on my account. Have gave glowing reviews in the past about One Call but now I wonder what is happening. I do not have many days to send proof and or i am working most days to have time to keep going back to "One Call"