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One Call Insurance Reviews

4.6 Rating 408,206 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 408,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Speedy customer service, got the issue sorted very quickly. Thanks so much for your excellent help
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Posted 3 minutes ago
Agent vh3 responded very quickly to my online chat and dealt with my query very competently. Good service.
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Posted 7 minutes ago
Fantastic prompt clear service from JL4 today. If only other companies were as efficient with their online chat service.
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Posted 35 minutes ago
Very helpful , dealt with very quickly
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Posted 51 minutes ago
Really helpful agent PV1. Friendly and covered everything I needed to know
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Posted 55 minutes ago
Had a problem with my policy, used live chat with operator BC5, she helped me solve the issue with speed and efficiency, thank you 🤩
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Posted 59 minutes ago
I was dealt with by SP6 who was thorough with the explanations.
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Posted 1 hour ago
AR5 Fantastic service. Quick response dealt with my issue within a matter of minutes. Will most definitely be recommending to family and friends.
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Posted 1 hour ago
BB7 - great customer service. Quick response and easily resolved. Great communication, thanks
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Posted 1 hour ago
Great help from JF2 with my renewal
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Posted 1 hour ago
I have spoken to a few agents due to an ongoing issue with insurance. I spoke to Jordan JL4 today, who has been the only one to sort it.
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Posted 2 hours ago
Efficient renewal with chat service agent Kia Leanne
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Posted 2 hours ago
They try to help as best they can, staff are friendly
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Posted 2 hours ago
Joel (JF2) was very professional and helpful and was able to help me through the renewal process and the adding of an additional driver. He was able to break down the quote for me so I could understand how it was made up. Thank you
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Posted 2 hours ago
My renewal was due soon, but I needed to change some details and I'd had a lower quote. KL4 provided very helpful service and a new, better renewal price. Very happy - thanks!
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Posted 2 hours ago
Lydia was very helpful and sorted my enquiry straight away
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Posted 2 hours ago
Vh3 dealt with my query very quickly and effectively
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Posted 2 hours ago
PV1 was very helpful
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Posted 2 hours ago
Had to change my insurance as I have changed my existing car, I used the chat line and I was great by BB7 who talked me all through the procedure will great knowledge of my requirements. Very professional.
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Posted 2 hours ago
Leanne had a very friendly manner and answered all my queries about renewing my car insurance. Much better than the live chat option online as I had a problem even getting onto this as I couldn't answer all the pre-questions using the only available answer options, which didn't match my actual answers. Happy to renew with One Call as long as they maintain real humans to speak to!
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Posted 2 hours ago
One Call Insurance is rated 4.6 based on 408,206 reviews