One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,296 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jack was excellent !”

Helpful Report

Posted 33 minutes ago

“Thank you Ebony (ER1) for your expertise and help fullness in sorting out my vehicle exchange You made it so easy for me Regards Paul L”

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Posted 33 minutes ago

“MB3 was very helpful and was also able to get me a good deal. Very professional”

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Posted 51 minutes ago

“JM3 was excellent he effectively and efficiently managed the issue that I contacted your company with. I generally dislike using live chat but this was uncomplicated”

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Posted 1 hour ago

“Had a very helpful agent WM1 wanted to renew policy but had better quotes.. he asked a few questions about what I needed and came back with a competitive price which I accepted. Found the whole process easy and not stressful..”

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Posted 1 hour ago

“I dealt with Erika (EK2) today and she was extremely helpful and professional and ensured that all my needs were met”

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Posted 1 hour ago

“Your agent, JA7 amended my policy to suit my exact requirements and saved me money. very knowledgeable and helpful. Excellent.”

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Posted 1 hour ago

“TM7 was very helpful and efficient”

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Posted 2 hours ago

“Great overall customer experience. Call handled perfectly - thank you”

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Posted 2 hours ago

“The phone was answered straight away, was very helpful and sorted out the couple of questions I had! Would definitely recommend One call. Brilliant customer service from TM7”

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Posted 2 hours ago

“MB1 was so helpful she managed to save me over £40 . Very impressed.”

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Posted 2 hours ago

“JM3 was 5* with the service today. very helpful.”

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Posted 2 hours ago

“SK3 provided me great customer service online. Easy to use online chat and amended my policy with ease. One call provide a good professional service and easy to use customer portal to view policies”

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Posted 2 hours ago

“JL4 very good agent. Helped me today.”

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Posted 2 hours ago

“Contacted them about my policy renewal through live chat and they were very helpful and managed to get a cheaper price for my van insurance, quickly and without fuss. very reasonable price.”

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Posted 2 hours ago

“Very helpful, fair price. Thankyou”

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Posted 2 hours ago

“Review already left. To repeat the agent answered my questions fully. He was very knowledgable. I think his code was LM1. Can be confirmed on my original review.”

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Posted 2 hours ago

“New customer and so far the process has been straightforward. The response from the support team has been great via the chat for the queries and changes I’ve had to make. Box easy to fit, just needed to take a drive for it to register and see it in the app. So far so good.”

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Posted 2 hours ago

“TJ2 was very helpful and resolved my issues with no issues.”

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Posted 3 hours ago

“Wm1 was very helpful, he found a solution to my problem”

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Posted 3 hours ago

One Call Insurance is rated 4.6 based on 400,296 reviews