One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,309 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service from CH5. Dealt with the query very quickly and provided a great deal.”

Helpful Report

Posted 45 seconds ago

“Had a lot of help from Elisha EG4 today, who was very pleasant, supportive and knowledgeable. Got everything sorted out very smoothly and the support was very much appreciated along with the patience! Thank you EG4!”

Helpful Report

Posted 59 seconds ago

“Very good customer service - sorted my problem instantly!”

Helpful Report

Posted 4 minutes ago

“Very good customer service - sorted my problem instantly!”

Helpful Report

Posted 4 minutes ago

“She had a lot of patience with me”

Helpful Report

Posted 11 minutes ago

“BC1 had my answer in seconds via the live chat facility. Excellent service.”

Helpful Report

Posted 13 minutes ago

“EW9 - dealt with my issue efficiently and politely.”

Helpful Report

Posted 31 minutes ago

“Faith was very patient and helpful.”

Helpful Report

Posted 37 minutes ago

“I dealt with CD3 today, he was very professional and explained everything fully.”

Helpful Report

Posted 40 minutes ago

“GB3 was so helpful and got the document i needed quickly and with no faff like other places”

Helpful Report

Posted 48 minutes ago

“Spoke to ji9 on the phone who was kind and helpful, explained some parts of the policy that I didn't understand and helped me get a much cheaper quote. Cheers!”

Helpful Report

Posted 49 minutes ago

“Needed to make some changes to my policy and Bridie - BC1 was very helpful. Process took quite a while but I imagine that this is because the online agents are expected to juggle several chats at the same time. I could have saved a couple of quid a month with a new policy (while waiting for replies you have time to get a brand new quote on Confused.com!) but because of Bridie's professionalism, I decided to stay. One Call, give this agent a wage rise!”

Helpful Report

Posted 51 minutes ago

“Helpful and efficient”

Helpful Report

Posted 54 minutes ago

“Very professional agent!!!”

Helpful Report

Posted 57 minutes ago

“The chat-support from MB9 during my policy renewal was smooth, efficient, and genuinely helpful. The agent understood my queries clearly, guided me through each renewal step, and reassured me when I had doubts. The tone stayed calm and professional, which made the whole process much less stressful than usual. I felt supported and confident that everything was handled correctly.”

Helpful Report

Posted 59 minutes ago

“OC3 helped add a driver to my policy, polite and efficient.”

Helpful Report

Posted 1 hour ago

“Ch5 was able to help with my renewal today, subject to me checking the new policy”

Helpful Report

Posted 1 hour ago

“happy with everything talking to becca”

Helpful Report

Posted 1 hour ago

“The agent was very helpful. Thankyou so much IS1.”

Helpful Report

Posted 1 hour ago

“Agent was excellent helping me with my insurance charges and was very good patient with my typing skills that I was very slow with KS 8 fantastic a very helpful person”

Helpful Report

Posted 1 hour ago

One Call Insurance is rated 4.6 based on 408,309 reviews