One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,912 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“PS1 . Great help and all questions answered”

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Posted 3 minutes ago

“Re TM7 first class”

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Posted 5 minutes ago

“excellent service from MB1 securing a competitive renewal price”

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Posted 5 minutes ago

“co4 was very helpful”

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Posted 6 minutes ago

“MG9 Answered my concerns”

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Posted 12 minutes ago

“After receiving a call back, fs2 was able to answer all my questions quickly and effeciently and friendly. Price quoted was accepted and payment was easy to make.”

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Posted 16 minutes ago

“HM1 was very helpful with my cancellation today”

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Posted 27 minutes ago

“AR6 was very helpful, cheers”

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Posted 37 minutes ago

“Tara (TJ2) was a great help. Easy to speak to and efficient!”

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Posted 41 minutes ago

“Most excellent customer service, I'm very impressed. Polite, knowledgeable and quick to resolve my problems. Reference username TJ2”

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Posted 50 minutes ago

“Excellent help today from LG3”

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Posted 52 minutes ago

“Excellent service. JF2 was very helpful”

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Posted 1 hour ago

“Merry Christmas ET1, thanks for the clarity and professionalism”

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Posted 1 hour ago

“CG1 very knowledgeable, respectful and patient.”

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Posted 1 hour ago

“Regarding my enquiry talking to ci9 my problem was resolved efficiently and respectfully”

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Posted 1 hour ago

“After a lot of problems online trying to add a driver without success i was getting pretty fed up, i rang and spoke to Shayla who calmed me down and was helpful and added the driver for me, excellent member of staff thx very much”

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Posted 1 hour ago

“I was really happy with the chat with IS1 she was most helpful and patient and delivered exactly what I wanted.”

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Posted 1 hour ago

“I called today to make a query about my insurance. LG3 was exceptionally helpful and gave me all the information I needed also emailing it over so I can make the decision in my own time. Highly recommend One Call and LG3 is a credit to the team”

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Posted 1 hour ago

“Issues resolved quickly by GS6. Thanks for your help.”

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Posted 1 hour ago

“I needed to change the car on the policy, and the adviser on the chat, username ti2, was very helpful, sorted out the problem I was having with the automated system, and got the policy changed with no fuss or hassle. Thank you!”

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Posted 1 hour ago

One Call Insurance is rated 4.6 based on 408,912 reviews