One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,346 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The customer service lady (pe2) I spoke to on the phone today was very polite, friendly and extremely helpful. I was trying to get a better price for my renewal, she managed this quite quickly. It wasn't as much as I hoped for yet the service you get from this company is excellent -- everything you want from an insurance policy. C”

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Posted 6 hours ago

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Posted 6 hours ago

“Bb7 was very helpfull”

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Posted 7 hours ago

“I was impressed by the way my annual renewal went today. Was a bit different this year as I had changed my car in August and wanted to make sure that I had all the same features that I had last year KL4 put my mind at rest. By going through all the details again it resulted in a reduction of about 20% of my premium for the coming year. A very enjoyable experience.”

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Posted 8 hours ago

“TM7 was great, sorted my queries out very professionally, thank you!”

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Posted 8 hours ago

“AT7 was very helpful and attended to my matters quickly and professionally”

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Posted 8 hours ago

“**MB1** was the colleague spoke to on live chat. Quick, efficient and a customer retained. Thanks”

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Posted 8 hours ago

“Fab and really fast! Great service renewals”

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Posted 8 hours ago

“I got a scary letter from the MIB telling me that I was not insured. I contacted TJ1 via the chat and we soon worked out that the registration on my policy was slitghly out. TJ1 got it sorted for me very quickly and I am now definitely insured as my amended certificate came through straight away.”

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Posted 8 hours ago

“I chatted to SS9 this evening via Live Chat who was able to give me a quote for a vehicle I may buy tomorrow. I have been with One call for some time and found them to be competitive. I have remained with them after my last car was written off and they were speedy in finalising pay out.”

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Posted 9 hours ago

“NL1 was effective and efficient , most helpful and I felt valued .”

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Posted 9 hours ago

“EL3 supported me today, as i was planning on leaving your company due to excessive renewal cost. EL3 was very helpful”

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Posted 9 hours ago

“TM7 very polite and helpful”

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Posted 9 hours ago

“Username SS9 was very helpful. Answered questions quickly and professionally whilst reducing my monthly payments. Very satisfied.”

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Posted 9 hours ago

“Ai2 was very helpful when I messaged today. Put my mind at ease and answered all questions speedily and in a courteous manner.”

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Posted 9 hours ago

“Aline R was very helpful and changed my policy straight away. Very professional and efficient, thank you for your service”

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Posted 9 hours ago

“Very helpfull , easy to deal with, competive price PV1”

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Posted 9 hours ago

“Thank you MB9 for making the insurance renewal process much easier than I thought it would be particularly as I needed to make a change to my policy. I've been with One Call for several years now as you can't be beaten!!”

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Posted 9 hours ago

“Toni was really helpful in sorting out my issue TJ1”

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Posted 9 hours ago

“TM7 was very helpful and patient with me”

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Posted 9 hours ago

One Call Insurance is rated 4.6 based on 408,346 reviews