One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 405,519 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 405,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Got a phone call tonight from Leanne Warren-le6 re a cheaper policy with better benefits. She was very helpful and pleasant so happy to go ahead. Thank you.”

Helpful Report

Posted 2 minutes ago

“Used live chat to discuss my renewal quote. All sorted out within minutes by agent SS9. Very helpful! Would recommend”

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Posted 12 minutes ago

“Lovely customer service”

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Posted 12 minutes ago

“JT3 was really helpful got everything sorted with ease, i appreciate the Great Customer Service and politeness and patience i received it was all Straight to the point resolved on the whole very quickly”

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Posted 15 minutes ago

“Spoke to Jt3 on the online portal today. It was a pleasure to chat and discuss my policy. Appreciated the patience with my query and explaining the changes being made. I would highly recommend jt3 to be mine or your next chat agent. After the chat my policys have now been updated hastle free and putting my mind at ease. Always a daunting thaught changing things on an insurance policy, spending hours on the phone but the online portal diverts all that time wasting. Jt3 made my day and made my weekend 👌”

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Posted 49 minutes ago

“Easy to set up pleasant transaction”

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Posted 59 minutes ago

“Thanks to pv1 very helpful cheers”

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Posted 1 hour ago

“I was helped by LD7 today the agent was very helpful and got my questions resolved with no problem at all. Would definitely recommend”

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Posted 1 hour ago

“excellent service from kadie and over live chat as well. very sime”

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Posted 1 hour ago

“A first class service And most competitive prices An all round A* online follow up also Cheers Stevie....Thanks again”

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Posted 1 hour ago

“JCB was very helpful and informative thankyou”

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Posted 1 hour ago

“ET3. The advisor was most helpful explained my enquiry thoroughly it was a pleasurable experience. Reference. ET3”

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Posted 1 hour ago

“Just saved on my renewal £21.90 pm for the next 3 Years - it's rolling so i can drop out anytime should i wish, Thank you ONE CALL”

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Posted 2 hours ago

“Thank you Natasha( NK3 )for your great service today. You made the whole experience stress free. Very happy thanks.”

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Posted 2 hours ago

“LE6.Leanne Warren-le6 was very helpful and provided a competitive quote”

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Posted 2 hours ago

“Tabatha was very quick to help me today on live chat, it’s always great to receive help without the fuss. Thanks”

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Posted 2 hours ago

“George was very helpful on the live chate”

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Posted 2 hours ago

“TJ1 did everything I asked and more, very informative and no messing around.”

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Posted 2 hours ago

“The customer service for this company is very poor, you send them Emails and they do not get back to you. When my car insurance is up for renewal I will not renew with this company or any other company on line . I will sure I do it face to face.”

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Posted 2 hours ago

“Is1 very quick and helpful”

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Posted 2 hours ago

One Call Insurance is rated 4.6 based on 405,519 reviews