One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,544 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service from ek2”

Helpful Report

Posted 6 hours ago

“The agent JH7 was very helpful. However, Live chat took ages to connect. the change of address was a bit costly. I didn't know that there would be no refund on my policy if I cancelled it, despite it still had seven months on it. So I had to pay the additional fees for a change of address.”

Helpful Report

Posted 7 hours ago

“"KT7" was very patient and got me a really good quote. Thank you Kadie.”

Helpful Report

Posted 7 hours ago

“I went on live chat and was connected to RF1 who went above and beyond to help me . She was very patient and curtious and beat the quote I received from a competitor. Really happy . Thank you RF1 .”

Helpful Report

Posted 7 hours ago

“Thanks jh7 he sorted my policy upgrade quickly and efficiently”

Helpful Report

Posted 7 hours ago

“Very good online chat with Agent AA4. They checked all the details and supplied a updated figure for my renewal quote due in a couple of weeks, and saved £60. They checked I was happy and understood everything, so very pleased with the service.”

Helpful Report

Posted 8 hours ago

“spoke with a guy called Joshua very good thanks for your help”

Helpful Report

Posted 8 hours ago

“HM1 was brilliant helping me cancel my insurance 5 stars”

Helpful Report

Posted 9 hours ago

“Emily (EE3) helped me resolve my uploading problem”

Helpful Report

Posted 9 hours ago

“SL4 dealt with my question very politely and efficiently. I was very impressed.”

Helpful Report

Posted 9 hours ago

“TJ1 answered my question very quickly fantastic service as usual that's why I have been with one call for years”

Helpful Report

Posted 9 hours ago

“Although there were 11 people in the chat queue when I joined, it moved reasonably quickly. When I got connected with an agent - MG9 (Marcela G) was very patient and helpful with my query about whether I needed to add business cover to my car insurance.”

Helpful Report

Posted 9 hours ago

“Joshua was really helpful and quick. Answered all the questions I asked and managed to resolves the issues I had!”

Helpful Report

Posted 9 hours ago

“WP1 . Very efficient today, quickly found out where I had made an error”

Helpful Report

Posted 9 hours ago

“Was helped by advisor JF3. Service was excellent and swift! Really happy 😊”

Helpful Report

Posted 9 hours ago

“Thank you EW2 for providing the documentation required, definitely recommend their professionalism.”

Helpful Report

Posted 9 hours ago

“One call insurance continues to provide excellent service throughout. I have been a customer for over 3 years now & wouldn’t choose anyone else. Special thank you to WP1 for a v smooth & efficient experience when updating my policy. All the best”

Helpful Report

Posted 10 hours ago

“Great service and very informative AM1✔️”

Helpful Report

Posted 10 hours ago

“The service I recieved from MB9 was very helpfull and fully explained , the response to my questions were quickly answered”

Helpful Report

Posted 10 hours ago

“IS1 (Isabelle) was so helpful. Was like talking to a knowledgeable normal person :-)”

Helpful Report

Posted 10 hours ago

One Call Insurance is rated 4.6 based on 408,544 reviews