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One Call Insurance Reviews

4.6 Rating 391,487 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 391,487 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Write Your review

Paige Butler so helpful and unhurried in renewal advice, saving me money.
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Posted 2 hours ago
LN1 was really helpful and efficient
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Posted 4 hours ago
LE6.Leanne Warren-le6 Great service and definitely use again
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Posted 4 hours ago
Had to change my address after moving.Due to a new build postcode glitch was redirected to an advisor who got the issue sorted quickly.Thanks to Sarah G.
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Posted 4 hours ago
AD5 was fantastic cleared up my query in no time. Really good portal that actually works!
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Posted 4 hours ago
Great service and very friendly helpful staff. I had a query and JA7 helped to resolve this quickly and was very polite and helpful. Definitely recommend
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Posted 4 hours ago
Call handler SG3 dealt with my issue quickly, effectively and efficiently and was pleasant on the call
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Posted 5 hours ago
One call insurance provided my car insurance last year and having just received my renewal through for this year, i contacted the online chat service having compared a number of other providers. After chatting to Jack A (JA7) I will be renewing with them again. The customer product and customer service is superb and will save you all the time and hassle of having to shop around knowing that you will be getting a top rated policy and service provider.
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Posted 5 hours ago
Very helpful Dh9
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Posted 5 hours ago
Thank you AR5 great service Very professional
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Posted 5 hours ago
I dealt with SK3 today to amend details to insure my new vehicle. Great service, promptly but comprehensively answered all my queries and completed the changes to my policy in great time. Really happy with the new cover and the cost. Would highly recommend to friends and family.
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Posted 6 hours ago
Really happy with how my query was dealt with LG3 was excellent
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Posted 6 hours ago
Live chat with MG9. Short wait to connect. Understood my issue of needing insurance cover for a new lease vehicle that the registration wasn’t yet registered. Sorted it out easily with documents uploaded to the portal. Thank you
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Posted 6 hours ago
What a brilliant company One Call Insurance are to deal with. No fuss, just the answers that you require. Your chat lines are always excellent I chatted with Jack today JA7 extremely helpful
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Posted 6 hours ago
AE1 was polite and helpful, and organised my policy renewal quickly! And then sent links when I explained I was having trouble accessing the customer portal! Thank you!
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Posted 7 hours ago
I would like to say how polite and efficient PB1 was in helping with my renewal. I fully understood what and when my renewal would take place. PB1 was very understanding because I'm dealing with both my parents in hospital at the moment ....PB1 was very kind and put up with my brain fog bless her! This is why I renewed with One Call ....Thankyou for the great service PB1! Much appreciated !Sara Wrinkle.
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Posted 7 hours ago
I would like to say how polite and efficient PB1 was in helping with my renewal. I fully understood what and when my renewal would take place. PB1 was very understanding because I'm dealing with both my parents in hospital at the moment ....PB1 was very kind and put up with my brain fog bless her! This is why I renewed with One Call ....Thankyou for the great service PB1! Much appreciated !Sara Wrinkle.
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Posted 7 hours ago
Renewed my policy today with AE1. Great customer experience and really helpful, keep up the good work
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Posted 7 hours ago
Spoke to TD1 very helpful and friendly service sorted insurance quickly and efficiently
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Posted 7 hours ago
Ae1 was very helpful
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Posted 7 hours ago
One Call Insurance is rated 4.6 based on 391,487 reviews