One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,450 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to Vienna this morning and found her to be very helpful and professional. She was able to deal with my query very quickly. Great customer care and service.”

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Posted 24 seconds ago

“Sian E was very helpful and professional.”

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Posted 2 minutes ago

“Good morning! I was initially worried about having a live chat with an agent regarding some complications with my policy, but I shouldn't have been. I had an excellent insurance agent, Karly (KS28). They were super helpful and took the time to understand my needs, providing clear information and tailored advice. Quick to respond and made the whole process stress-free. Highly recommended”

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Posted 8 minutes ago

“My customer service rep (JF3) was excellent today. Quick, helpful ,polite and all my issues sorted quickly. thanks”

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Posted 8 minutes ago

“EG4 - what a star. Sorted me out in minutes. Don’t understand why the agent I spoke to last week couldn’t do that but got everything I need today. Thank you”

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Posted 20 minutes ago

“Dylan: Top lad very quick service”

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Posted 24 minutes ago

“Very smooth and professional service from Faith today - thank you.”

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Posted 34 minutes ago

“Et3 to the rescue. Had tried contacting the Company for 45 minutes to change my Bank Details. My mobiles rang . a call fromET3 who very professionally sorted out mp problem very quickly.”

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Posted 37 minutes ago

“HM1 was a very polite and succinct individual, helped me with all my needs and made me feel heard. Promote them please”

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Posted 40 minutes ago

“Contacted One Call via live chat to discuss policy renewal. AM2 was very polite and helpful and gave me all the info I needed. Highly recommended, thankyou.”

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Posted 47 minutes ago

“Dealt with IS1 on chat to make changes to my policy. First time I have ever used a chat feature that is actually effective. Well done one call and IS1 👍”

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Posted 1 hour ago

“JM6 - spoke to Jasmine today to transfer my existing car insurance policy to a new vehicle. She made the process quick and easy and was extremely pleasant and helpful to deal with”

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Posted 1 hour ago

“I would like to thank the operator "MB1" for helping me choose home insurance and for their willingness to help me with a mortgage in the future.”

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Posted 1 hour ago

“Great service and quick, IS1 was very helpful And efficient at dealing with my query”

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Posted 1 hour ago

“Having received some confusing information about my insurance cover, I followed this up with JM6. She was so very helpful, and after some time checking out my case, she returned to reassure me that everythiong had been sorted. This was so reassuring”

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Posted 1 hour ago

“As5 was very helpful throughout the online chat and sorted my query”

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Posted 1 hour ago

“BC1 extremely helpful and my request dealt with so quickly thank you”

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Posted 1 hour ago

“Agent EE3 was fast and efficient and sorted my query out quickly. Very pleased with her response.”

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Posted 1 hour ago

“Alisha is who helped me deal with my query and went above and beyond to help me which I am truly thankful for AR6 you have been amazing thankyou so very much”

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Posted 1 hour ago

“Bc1 extremely helpful thankyou!”

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Posted 1 hour ago

One Call Insurance is rated 4.6 based on 412,450 reviews