One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 406,825 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 406,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“DA7 was very helpful and kind”

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Posted 2 hours ago

“Customer Service Operator-FS7- was a truly PATIENT! diligent person-man! who was THOROUGHLY! knowledgeable in my request to review, amend and advise my options re. my repeat! policy changes!-A real asset to your company!-Thank you for your online expertise-Be more like Fraser! 😁”

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Posted 3 hours ago

“Spoke to Jake today about possibly adding a new car to our policy. He was extremely helpful, providing all the relevant information.”

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Posted 3 hours ago

“Ji9 (Jake K) was very helpful, done what needed to get done very quickly and even managed to lower my insurance price a little”

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Posted 3 hours ago

“Very quick, renewal price reduced, nice chat”

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Posted 3 hours ago

“Phillip V was very helpful in sorting out my code, very nice customer service overall :)”

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Posted 3 hours ago

“I was a bit confused with my pricing and not great with technology at the best of times. But KT7 made everything really clear saved me £86.99 on my renewal. When I asked for further clarification to understand how everything would work and when my refund would be made KT7 was explained it really well. Thank you very much KT7.”

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Posted 4 hours ago

“Thanks to mf7 for their help with my policy”

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Posted 4 hours ago

“Leanne was super efficient and very friendly! (LE 6)”

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Posted 4 hours ago

“Great help and service! Thanks so much”

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Posted 4 hours ago

“AT7 was very helpful and accommodating to my requirements. Many thanks again Adam!”

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Posted 4 hours ago

“Great service from ji9. Polite, efficient and got me sorted with minimal fuss.”

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Posted 4 hours ago

“I spoke with agent Ji9 who was very helpful renewing my quote for my car insurance. Very polite and gave me all the details/information l needed. Fantastic deals and efficient service. Well done! 5 Stars well deserved.”

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Posted 4 hours ago

“Very happy with the service by Franklin FF2 on my initial contact. I phoned later to pay and was dealt with by Leanne LE6 who again was very pleasant and quick to sort me out. Thank you 😊”

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Posted 5 hours ago

“Elizabeth was very helpful and we are waiting for a call to help us with a new policy, thank you Elizabeth.”

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Posted 5 hours ago

“The review of price by Leon, LC6, was handled politely and efficiently with te discount I was looking for.”

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Posted 5 hours ago

“Very easy to do business with. Prompt service and friendly”

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Posted 5 hours ago

“Becca was a great help when I wanted to cancel my insurance today and was happy to stay with One Call because of this. Many thanks.”

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Posted 5 hours ago

“Very quick and efficient, sorted my problem out without any problems”

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Posted 5 hours ago

“Good service . Price matched but I do think on auto renewal they could have offered me a new customer price Agent Kty”

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Posted 6 hours ago

One Call Insurance is rated 4.6 based on 406,825 reviews