One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,229 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Speaking to Leanne -LE6 over the last few days , very helpful and knowledgeable, pleasure to deal with Phil”

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Posted 14 hours ago

“Had a call today off Leanne Warren LE6 about my insurance renewal. She was very efficient to deal with , and the best news , she provided me with a better renewal quote. So I was more than happy to stay with One call insurance.”

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Posted 14 hours ago

“I called today to update my new married name,although shocked by the price just to amend my name the customer advisor TH3 was very friendly and efficient. Thank you Tom for your time today.”

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Posted 16 hours ago

“Very effective for updating change of address and enhancing breakdown cover. Really quick. Thank you.”

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Posted 16 hours ago

“TJ2 did a good job, very nice and helpful!”

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Posted 16 hours ago

“FS2 set up my van insurance cancelation and put the funds over to my car rental for me, thanks. Iain”

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Posted 17 hours ago

“The agent today was lovely put all information in and got renewal down by £5 pm”

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Posted 17 hours ago

“ET1 was very helpful when I used Live Chat to discuss my renewal quote. After a few minor tweaks the price came down to a competitive level. Would like the ability to choose not to automatically renew within your account but that doesn’t appear to be an option, you have to ask otherwise very happy to renew what is good quality cover.”

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Posted 18 hours ago

“"HG1" Was really helpfull in dealing with my query . Very professional”

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Posted 18 hours ago

“Just had a lovely on line conversation with LB3 and I am a very happy customer with the service provided”

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Posted 18 hours ago

“Customer service by Vh3 was quick, easy & professional.”

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Posted 19 hours ago

“Review for ME8. Very patient and helpful agent. Very polite interaction with me. Would like to recommend them.”

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Posted 19 hours ago

“EW2 was very helpful and efficient by far the best customer service person I have dealt with through one cal to date. many thanks to her for solving my issues in a very clear and precise manner. I hope many customers get to eat with her. Thank you”

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Posted 19 hours ago

“Leanne and elisha and Filipe were wonderful patient and polite”

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Posted 19 hours ago

“Loved your chat service, very quick, very efficient, minimum waiting time to pick up the initial request. The agent (Jessica D) was amazingly helpful.”

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Posted 19 hours ago

“Jm6 answered all my questions clearly and dealt with them professionally.”

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Posted 20 hours ago

“EL3 was very helpful and professional”

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Posted 20 hours ago

“EL3 was very helpful and professional”

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Posted 20 hours ago

“TH3 was very supportive and helpful through the conversation on our chat. He helped me properly to cancel my policy. Thank you very much TH3.”

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Posted 20 hours ago

“Agent SP6 was very helpful and sorted out a better renewal price on my policy. Thank you”

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Posted 21 hours ago

One Call Insurance is rated 4.6 based on 418,229 reviews