One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,013 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Rang up one call customer service and got through to Fs2 really quickly. She was sweet and polite and helped to answer my question very quickly and guided me to the right place.”

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Posted 6 hours ago

“Fantastic service .. cheapest on the market”

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Posted 7 hours ago

“LD7 was polite, informative and my online chat was answered quickly.”

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Posted 7 hours ago

“I had an agent SM6 they helped me from start to finish to change my registration to a personalised registration. It was a smooth change and the agent was so helpful. Would recommend 100%”

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Posted 8 hours ago

“Sm5 (sasha) very helpful on the webchat service. Quick and efficient communication”

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Posted 8 hours ago

“Needed to make an amendment to my car policy which was done painlessly and swiftly. Many thanks to Joel (JF2) for his help”

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Posted 8 hours ago

“Leanne was very efficient, clear, friendly etc. She made the renewal process a stress free experience”

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Posted 8 hours ago

“Rhianna RF1 was super helpful and responsive - thank you for your help 👍”

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Posted 8 hours ago

“Fairly quick response but good service from BL1”

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Posted 8 hours ago

“Very efficient and helpful”

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Posted 8 hours ago

“Very prompt and helpful service”

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Posted 9 hours ago

“Elisha G on my chat just now was brilliant, very helpful and understanding and gave me all the info I needed”

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Posted 9 hours ago

“Had issues trying to change my vehicle online, so I jumped onto a chat with SM6, she was very easy to talk to and sorted my issue out very quickly 😊”

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Posted 9 hours ago

“Megan answered my questions evenciently an quickly very helpful”

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Posted 9 hours ago

“Joel was very helpful and sorted me out with a quote that was not available otherwise.”

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Posted 9 hours ago

“Had to ring to change a vehicle and EK2 was so helpful through our 30 minute call. She did everything she could to help me. Very impressed, thank you.”

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Posted 9 hours ago

“SM5 was very helpful and responsive as the customer service rep; and they gave a very competitive revised quotation. However, it was disappointing that the renewal quotation was only able to be reduced by contacting OneCall rather than the one sent through at renewal. It was impossible to work out how to cancel the auto-renew payment on the portal without contacting the company.”

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Posted 9 hours ago

“MB1 was really helpful with my renewal”

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Posted 10 hours ago

“Adam C AR5 was first class”

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Posted 10 hours ago

“Excellent, quick service. Struggled to make the changes on line due to the system not recognising my new address but Isabelle sorted it with no problem in the chat feature. Superb service... And no price rises for 3 years!!”

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Posted 10 hours ago

One Call Insurance is rated 4.6 based on 411,013 reviews