One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 386,506 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 386,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to f i x e r s d e s k , I was able to regain my hard-earned savings. This experience was a painful but important lesson. I’ve learned to be much more cautious when investing online. It’s essential to thoroughly research any investment opportunity and always seek advice from trusted sources before putting any money at risk.”

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Posted 35 minutes ago

“LE6.Leanne Warren-le6 was very helpful and polite. It was great to talk to her.”

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Posted 8 hours ago

“PB1 Resolved my query quickly and satisfactorily. Was a quick interaction on live chat, but saved sitting in a phone queue waiting to be answered PB1 was polite, clear and concise and my query/issue was resolved in minutes and confirmed in the portal shortly thereafter.”

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Posted 8 hours ago

“Very quick and straight forward.”

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Posted 8 hours ago

“PB1 was my assistant and was REALLY helpful and understanding and took the time to explain stuff to me”

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Posted 10 hours ago

“I contacted your customer service using the Live Chat because I wasn't happy with my Classic Car insurance Policy renewal quote. Representative LN1 couldn't have been more helpful and by making a small change to my insurance cover he was able to reduce my premium considerably. Great result. Thanks LN1 for your efforts.”

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Posted 11 hours ago

“Ts4 was very efficient and sorted my problem straight away 😊”

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Posted 12 hours ago

“SM2 was incredibly helpful - really helped me sort out the policy that worked for me. Thank you.”

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Posted 12 hours ago

“RW2 a great online service. Knowledgeable and efficient”

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Posted 12 hours ago

“AE1 was very helpful informative & friendly over my new contents insurance policy I have taken out with yourselves. Thank you”

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Posted 12 hours ago

“VH3 was helpful with trying to get an idea of insurance if I change my car”

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Posted 12 hours ago

“LD7 was very polite and efficient.”

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Posted 12 hours ago

“SM2 was really efficient and sorted my problem out in no time at all Thank you so much.”

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Posted 12 hours ago

“Sm2 really helpful and sorted what I wanted straight away, v nice”

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Posted 12 hours ago

“Sm2 really helpful and sorted what I wanted straight away, v nice”

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Posted 12 hours ago

“VH3 Vienna resolved my issue quickly & efficiently. Thanks”

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Posted 13 hours ago

“LE6 Leanne gave me clear concise information regarding my policy renewal and was able to beat the price of the most applicable provider for me on the comparison website ! Well worth the call to say I was leaving one call!”

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Posted 13 hours ago

“PB1 was super helpful today, via live chat, with a friendly manner and clear language. Addressed all my concerns and was able to find a quote that matched externally - keeping me as a customer! Thank you!”

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Posted 13 hours ago

“RW2 was very efficient, professional and helpful with making a policy change. Would recommend this service.”

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Posted 13 hours ago

“Rw2 brilliant service”

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Posted 13 hours ago

One Call Insurance is rated 4.6 based on 386,506 reviews