One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,906 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,906 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, friendly”

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Posted 1 minute ago

“BG3 was great, thanks”

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Posted 6 minutes ago

“NP3 - Nicole was very good in explaining the information. She sorted out my issue quite quickly.”

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Posted 7 minutes ago

“Spoke to Adam (AD8) today about my renewal. He was very helpful and sorted my situation very promptly. I opted for the call back option which saved me waiting on the phone.”

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Posted 9 minutes ago

“I spoke to Josh pn webchat, who was very helpful.”

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Posted 11 minutes ago

“Username SF7 Sara was very polite and efficient when helping me add European breakdown cover to my existing policy. The process was straightforward and easy to complete, with the added reassurance of a secure link. I now feel much more confident about travelling to France. Georgie D”

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Posted 11 minutes ago

“Spoke to MX2 today about my renewal. She was very helpful and sorted my situation very promptly. Can’t thank you enough.”

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Posted 20 minutes ago

“Polite,patient and helpful.”

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Posted 20 minutes ago

“I text with your online agent SB8 - she was knowledgeable, helpful and very polite and friendly- a credit to the company!”

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Posted 21 minutes ago

“A further review of my renewal claim resulted in a reduction premium. Although this was slightly higher than another price, the excess was considerably cheaper. I spoke to Arena (ir2) who was very helpful”

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Posted 22 minutes ago

“Always great service and help from agent SF7. Would highly recommend One Call Insurance.”

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Posted 23 minutes ago

“KT7 was very helpful and managed to get me a better deal with my home insurance policy”

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Posted 25 minutes ago

“Quick and easy o line assistance from EF3 today. Super helpful and speedy resolution.”

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Posted 30 minutes ago

“Quickly got through to customer service today to arrange transfer of policies to a new vehicle. JQ1 was especially good, with a friendly welcome, clear detail and useful information. Well done Jo.”

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Posted 30 minutes ago

“Pleasant polite customer service received from LC6 Thank you”

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Posted 30 minutes ago

“KS8 was very helpful and quick to resolve my renewal queries.”

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Posted 33 minutes ago

“AA2 very helpful and pleasant to chat with, sorted my renewal out very quickly”

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Posted 34 minutes ago

“I called today for a renewal quote and to add a driver the girl I spoke to was Karly (; KS8) she was very informative went through every little detail and answered every question I had thoroughly fully recommend her she is a very valued member of your team and should be rewarded”

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Posted 34 minutes ago

“Jessica was very helpful”

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Posted 36 minutes ago

“Good portal easy to yse just had a wb chat with agent TJ1. Quick connection and responses. Concise responses to my questions that answered everything clearly. Kept me informed when having to look up things👍.”

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Posted 39 minutes ago

One Call Insurance is rated 4.7 based on 440,906 reviews