One Call Insurance Reviews

4.64 Rating 64,858 Reviews
94% of reviewers recommend One Call Insurance
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Greater than 55%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process

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"Excellent customer service from ja9 who quickly helped with and solved my query."
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Posted 3 hours ago
"Excellent customer service from the person I spoke to."
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Posted 3 hours ago
"CK 6 Wonderful, very helpful patient and polite. Made things very clear . Thank you ."
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Posted 5 hours ago
"Once through to the call centre, I got the information I needed quickly and easily. Great price too, one very happy customer!"
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Posted 6 hours ago
"The young ladies I spoke to were very helpful though I wish they spoke slower. Good competitive quote £ and hassle free plus over £150.00 saving on other company. KL6 was excellent. Thank you"
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Posted 7 hours ago
"BJ5 very good service. Happy to have saved considerably on renewal quote form other company"
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Posted 7 hours ago
"Thank you so much.Great customer service. Good insurance premiums."
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Posted 8 hours ago
"Aj1 was very helpful and made the renewal of my insurance very easy. Friendly and helpful Thank you"
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Posted 8 hours ago
"Thanks to lo5 for sorting out my change of vehicle insurance in a speedy and simple fashion."
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Posted 8 hours ago
"Quick and Cheapest on market really pleased so far with on call insurance"
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Posted 8 hours ago
"I like to think of myself as a reasonable man, however ONE CALL today charged me £180 to leave a van insurance policy after just 20 days ( 12 month policy total £720 ). I realise the company has overheads but this was close to robbery. I would strongly advise everyone checks One Call pricing policy first before even thinking of getting insurance here. I will be making sure this is heard across all media. The lady on the phone appeared almost jubilant about my predicament. Scandalous !!!!"
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Posted 8 hours ago
"Staff was fine in what there doing, good service, the only problem is that you are waiting far to long on the phone to speak to an advisor!"
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Posted 8 hours ago
"the lass i talked to today ji6 was very very helpful on the ball and top marks for an extremely talented operative ."
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Posted 8 hours ago
"Dealt with issue quickly and price was good"
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Posted 9 hours ago
"NK3 was very helpful. made everything easy for me"
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Posted 9 hours ago
"Good customer service. Reliable and not as difficult to get through like other insurers"
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Posted 9 hours ago
"My query was answered quickly by tb2"
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Posted 9 hours ago
"Very efficient service"
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Posted 9 hours ago
"Great service, polite and helpful!!"
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Posted 9 hours ago
"Hi excellent quote fast easy set up consultant bf5 was very helpful thank you Andrew Hogg"
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Posted 9 hours ago
One Call Insurance is rated 4.64 based on 64,858 reviews

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