One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,765 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Assistant LD7 provided swift and efficient service answering my query promptly and to my satisfaction.”

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Posted 4 hours ago

“BB7 was very friendly and informative”

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Posted 4 hours ago

“Great support, help and advice”

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Posted 5 hours ago

“ji9 was Very helpful”

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Posted 5 hours ago

“WP1 was so reassuring and helpful and efficient-very grateful!”

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Posted 6 hours ago

“Had a tel call with LE6.Leanne Warren-le6. Very organised , well prepared for the call. Not her 1st Rodeo, I felt. Anywho helpfull , on the money, and we did business pretty quick. Thank you.”

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Posted 6 hours ago

“Many thanks to Jake, excellent service :-)”

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Posted 6 hours ago

“Niall was very helpful in helping me to obtain proof of my no claims bonus. I really appreciated his support. He was very polite and friendly. Thank you.”

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Posted 7 hours ago

“Has a chat with EW2 today, she was very polite and very professional in her job. The information and requirements for my chat was efficient, clear and prompt.”

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Posted 7 hours ago

“Call handler listened was very professional and friendly, I feel I had excellent service and got a good deal”

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Posted 7 hours ago

“Leanne was very professional , efficient and pleasant in helping me with my motoring policy . Made me feel at ease, taking me through my options whilst providing a competitive price cover. Ref: LE6, Leanne Warren - le6”

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Posted 7 hours ago

“Your agent I dealt with was SS9, who was extremely friendly and professional with me, not very patient with an old dinosaur trying to use tech. I cant praise SS9 enough for all he did.”

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Posted 8 hours ago

“Sold my son car and went to cancel my policy and it got very stressful for all the charges for cancellation, cost me £221.08 and on top of that my daughter passed her test in November and one call was almost doubled for what I shopped around for ,so I went o cancel that aswell so they added another £207.56 charges. I have been with this company for years and was very happy with their service . I'm still surprised of the cost for cancellation but thanks to the agent ti2 for help and advice very professional thanks ti2.”

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Posted 8 hours ago

“Dealt with JF2 on portal, straightforward and helpful , saved me money so I am well happy”

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Posted 8 hours ago

“Wk1 happy how she helped with what I needed she was very polite and helpful”

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Posted 8 hours ago

“Ben or BB7 resolved my problem with a nice friendly conversation. It didn’t take long and he was very efficient. 🎅”

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Posted 8 hours ago

“Ps1 reqlly helpful”

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Posted 8 hours ago

“Very helpful and explained very well and was quick and all sorted within 15 minutes and very polite”

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Posted 8 hours ago

“used the online chat for my house insurance renewal and the advisor (KT7) was extremely helpful and efficient . They answered all my questions clearly and made the whole process quick and easy.”

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Posted 8 hours ago

“very helpful fast and easy.”

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Posted 9 hours ago

One Call Insurance is rated 4.6 based on 409,765 reviews