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One Call Insurance Reviews

4.6 Rating 408,549 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 408,549 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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LD7 was amazing with helping me sort the situation out on my policy. Thank you sooo much Lauren.
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Posted 37 seconds ago
Ti2 was very helpful in clearing up an error on my policy. Very informative and kept the communication open on live chat advising me she was looking into it
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Posted 1 minute ago
Great service and help!!
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Posted 18 minutes ago
MB9 was a great help, efficient and supportive
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Posted 23 minutes ago
LD7 really helpful quick response overall great
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Posted 40 minutes ago
Good service from ek2
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Posted 13 hours ago
The agent JH7 was very helpful. However, Live chat took ages to connect. the change of address was a bit costly. I didn't know that there would be no refund on my policy if I cancelled it, despite it still had seven months on it. So I had to pay the additional fees for a change of address.
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Posted 13 hours ago
"KT7" was very patient and got me a really good quote. Thank you Kadie.
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Posted 14 hours ago
I went on live chat and was connected to RF1 who went above and beyond to help me . She was very patient and curtious and beat the quote I received from a competitor. Really happy . Thank you RF1 .
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Posted 14 hours ago
Thanks jh7 he sorted my policy upgrade quickly and efficiently
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Posted 14 hours ago
Very good online chat with Agent AA4. They checked all the details and supplied a updated figure for my renewal quote due in a couple of weeks, and saved £60. They checked I was happy and understood everything, so very pleased with the service.
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Posted 14 hours ago
spoke with a guy called Joshua very good thanks for your help
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Posted 15 hours ago
HM1 was brilliant helping me cancel my insurance 5 stars
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Posted 15 hours ago
Emily (EE3) helped me resolve my uploading problem
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Posted 16 hours ago
SL4 dealt with my question very politely and efficiently. I was very impressed.
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Posted 16 hours ago
TJ1 answered my question very quickly fantastic service as usual that's why I have been with one call for years
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Posted 16 hours ago
Although there were 11 people in the chat queue when I joined, it moved reasonably quickly. When I got connected with an agent - MG9 (Marcela G) was very patient and helpful with my query about whether I needed to add business cover to my car insurance.
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Posted 16 hours ago
Joshua was really helpful and quick. Answered all the questions I asked and managed to resolves the issues I had!
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Posted 16 hours ago
WP1 . Very efficient today, quickly found out where I had made an error
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Posted 16 hours ago
Was helped by advisor JF3. Service was excellent and swift! Really happy 😊
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Posted 16 hours ago
One Call Insurance is rated 4.6 based on 408,549 reviews