One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,758 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve renewed my home insurance with Esmond ET1. I was about to leave due to cost but Esmond was able to investigate and reduce the quote to a figure which was acceptable to me. So well done and thanks for the great service.”

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Posted 6 hours ago

“Just got breakdown cover with one call The adviser Jordon JE3 was very helpful Im not great with doing anything on line but he was clear and understanding of what I needed didn’t try to sell anything I didn’t need just straight forward well done,also good value peace of mind for the price of a cup of coffee a month.”

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Posted 7 hours ago

“JE3 was great help and was very fast”

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Posted 7 hours ago

“Lydia B was excellent. Fast, efficient, reassuring. Give this lady a pay rise !”

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Posted 7 hours ago

“JM3 was very helpful, professional and prompt in dealing with my car insurance change over,thought it'd be a nightmare on the chat but it was a pleasant experience.”

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Posted 7 hours ago

“EW2 was very helpful and dealt with my inquiry straight away”

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Posted 7 hours ago

“Helped me lower my quote when i found it chepaer elsewhere”

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Posted 8 hours ago

“WP1 was very helpful, professional and dealt with my enquiry promptly and with no fuss. Thanks OneCall.”

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Posted 8 hours ago

“Tommy McGregor TM7 provided excellent customer service helping me save money on my insurance being very polite and informative. Thanks”

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Posted 8 hours ago

“Spoke to fs2 who was very helpful with my enquiry”

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Posted 8 hours ago

“Chatted to a lovely person called Shayla.(SL4) More than helpful and sorted all my issues.”

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Posted 8 hours ago

“RW2 made the process quick and easy”

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Posted 9 hours ago

“Excellent service SP6 customer service chat was so helpfull and done exactly what i asked thank you”

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Posted 9 hours ago

“Agent MB9 resolved the issue quickly and in plain language.Many thanks”

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Posted 9 hours ago

“SM5 Sasha told me all I needed to know. Very pleasant and helpful”

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Posted 9 hours ago

“cg1 Charlie Gosnay was so cheerful and friendly to me and helped me very quickly because I bought a personalised number plate for my car 🚗 and he transferred my insurance to the new one without any problems. He is an absolute credit to your team. Thankyou Charlie for your help 😁”

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Posted 9 hours ago

“RW2 was very helpful, great service, thanks.”

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Posted 10 hours ago

“Kia was very pleasant to talk to, very polite and very good at explaining all the questions that i asked her.”

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Posted 10 hours ago

“i need to cancel my policy as i’ve sold my car, ar2 was amazing , she was so lovely and so quick , brilliant service”

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Posted 10 hours ago

“I needed to make an amendment on my policy having managed to 'lose' the renewal letter. The agent, SP6, was extremely patient and helpful.”

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Posted 10 hours ago

One Call Insurance is rated 4.6 based on 408,758 reviews