One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 407,906 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 407,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Give me similar words I came to Micasr.com after days of frustration with poor support elsewhere. To my surprise, they were the first team to fully understand my problem. They communicated consistently, took action, and delivered results. What they offered wasn’t simple support — it was a lifeline when I needed it most.”

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Posted 5 hours ago

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Posted 5 hours ago

“Spoke with agent Ji9 very helpful made me feel very assured of my policy as I’m not good at dealing with policy’s online very helpful a good credit to your company”

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Posted 5 hours ago

“Spoke online to Elisha username ET3 as I wanted to cancel my home contents policy. She took time to ask reasons and came up with a lot better quote. She checked affordability with me and offered monthly installments with zero interest. Very helpful as a pensioner. She didn't try to sell me any add ons just what I asked for. Elisha ET3 is a credit to the company.”

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Posted 5 hours ago

“RW1 did amazing sorted us out so well tonight. I was worried about online chat but worked out just fine. Polite and helpful”

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Posted 5 hours ago

“FS7 Was really helpful and made it easy and stress free”

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Posted 5 hours ago

“Brilliant service from IS1, sorted my issue immediately and flagged an extra i really needed. So easy to deal with”

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Posted 5 hours ago

“I have just been assisted by MG9 while on a chat with her. Initially I made a mistake when using her name but there was no complaint. I am not particularly tech savvy, but MG9 showed great patience and took me thru a step by step guide to be able to resolve my particular issue. She was polite and professional throughout.”

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Posted 5 hours ago

“I used the online chat after having issues with the portal. I was helped by customer service agent EF1 and Emily was superb. She made the change to my policy that I'd ben unable to make using the portal and honoured the portal admin fee. The whole process was done quickly and efficiently and I couldn't be happier. Thank you Emily”

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Posted 5 hours ago

“Very easy to hear on the phone and tell what he was saying. Very pleasant and helpful. Made it straight-forward.”

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Posted 6 hours ago

“Marcela was very useful and quick responding. Smooth process and very helpful”

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Posted 6 hours ago

“chatted with MB1 I was a little worried that the e mail was a scam as it was asking me for ALL my details name , name on bank card , bank , account number , sort code , date of birth , Everything . I've had a direct debit for two years with One Call so surely you already know all that ? Anyway I explained this to MB1 and he/she totally put my mind at ease , & sorted out my renewal . explained every detail & talked me through it , I feel a received a fantastic service & think MB1 is a great employee , a big thank you. Mr peter Hooper .”

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Posted 6 hours ago

“using the customer portal to chat to an agent JF2, we were able to look at different options and complete my renewal at a very competitive price without any fuss”

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Posted 7 hours ago

“VH3 helped me so much 2day sorting my insurance been old school and not been able to do the computer all sorted over the phone she deserves a medal 🥇 or a payrise”

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Posted 7 hours ago

“On line portal and chat works really well - its worth asking One Call to see if they can match other quotes, chat operators are really helpful.”

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Posted 7 hours ago

“Ar6 really good service provided. Helpful and im very satisfied customer”

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Posted 7 hours ago

“Charlie was a huge help with updates to my policy”

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Posted 7 hours ago

“SW1 did a great job, quick and easy.”

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Posted 7 hours ago

“Efficient”

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Posted 7 hours ago

“Had a very helpful conversation with Dylan who answered all my questions quickly and with great patience”

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Posted 7 hours ago

One Call Insurance is rated 4.6 based on 407,906 reviews