One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,161 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“NE1 was very friendly, knowledgeable and helpful and was able to resolve one of my queries and pointed me in the right direction to sort out the others. Good work”

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Posted 14 minutes ago

“LC6 very helpful.”

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Posted 2 hours ago

“MB1 great service, quick efficient and surprisingly gave me a refund I wasn’t expecting a week before Christmas!”

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Posted 2 hours ago

“Campbell was Very helpful, and responed quickly to resolve my issue. Merry Christmas All Kindest Regards David”

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Posted 2 hours ago

“I spoke to Faith fs2 today and she was extremely helpful. Everything was clearly explained and all my queries answered. She was friendly but maintained a professional conversation.”

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Posted 2 hours ago

“Excellent customer service, car insurance sorted quickly and easily and a good price locked in for 3 years. I hate dealing with admin like this but it was quick, easy and no trouble at all. Ref WG1. The chap I spoke to was friendly, professional and very easy to deal with. 10/10!”

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Posted 2 hours ago

“Very Happy. Cloe put my mind at rest. Im secure in knowing that all is in place now.”

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Posted 3 hours ago

“Adam was very helpful with my query this evening.”

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Posted 3 hours ago

“LD7 was very helpful and patient with me and my son when helping us”

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Posted 3 hours ago

“IS1 my advisor was efficient, quick and very helpful.”

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Posted 3 hours ago

“Faith was a pleasure to speak with this afternoon. Professional, informed, patient and most helpful. She carefully listened to what I had to say and quickly understood what was required. Quality service delivery.”

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Posted 3 hours ago

“JF3 gave excellent service today, very helpful and resolved my issue very promptly.”

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Posted 4 hours ago

“Very happy with the service KP2 provided today. Was a big help.”

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Posted 4 hours ago

“Sp6 excellent service from this chat sorted all my issues out brilliant”

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Posted 4 hours ago

“Many thanks to ms2 for your help and patience with an dopey old man I eventually did not take the quote offered a bit too expensive but couldn't have been treated any better many thanks Martin B”

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Posted 4 hours ago

“NE1 was helpful and provided NCB details requested. He also explained your unreasonable cancellation charges. These encouraged me to go elsewhere for my new policy.”

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Posted 5 hours ago

“I have been with One Call for several years and I have always found them easy to deal with and also quick to respond. I have just been speaking with agent IS1, Isabell, she was extremely helpful and able to assist with my query quickly. Would highly recommend One Call.”

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Posted 5 hours ago

“BB7 was polite, knowledgeable and very helpful! Thank you very much.”

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Posted 5 hours ago

“Good communication and helpful operative on the chat. Thanks Ben! (BH1)”

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Posted 5 hours ago

“LN1 Sorted out my change of address as trying to do it on the portal was a complete waste of time!”

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Posted 5 hours ago

One Call Insurance is rated 4.6 based on 409,161 reviews