This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
documents delivered on-time
Telephone, Live Chat, Email
Under an hour
queries resolved in
How would you rate
One Call Insurance
"Despite my poor mobile reception the guy was patient and professional."
"Very Happy changing car insurance, quick and simple to do br4 was extremely helpful."
"Used Charline. Very efficient. Found out what I needed in a few minutes."
"aa8 was polite knowledgqble and helpfull..not overbearing like most ."
"Advisor ar5 was able to give me a £49.20 discount off my renewal price after I explained I could get a cheaper renewal price via Compare the market. Very helpful and I have obviously renewed through One Call. Thanks"
"Quick and easy to do chat with TR3. Tried phoning but too long to wait"
"I am very happy to renewing my car insurance services is very helpful"
"I chose one call from compare the market website. I am having a nightmare trying to activate and register my account. Chatted with four advisers and keep losing the connection having to start again. Not been able to navigate the correct department by phone either.
I am not patient or 100% computer literate when it comes to these things but wondering if I have made a good move changing insurers at this juncture.
Price may not be everything it appears."
"MC7 was very efficient and polite, helpful and knowledgeable."
"First time I have used live chat and found it very good,operator CD4 was very helpful"
"Was able to solve all my queries.
Fabulous, very helpful."
"Both on phone and chat line I am always dealt with in a friendly and polite way. I spoke to Megan on chat line and she was very nice"
"Agent pc5 extremely helpful and efficient. Did not take long to sort me out insuring change of motor."
"Straight forward and my query was sorted very efficently."
"was able to explain and help accordingly"
"hl1 was very helpful and very nice telephone manner 10 out of10"
"Didn't wait long to make contact with an agent who was efficient sorting out a new policy for my change of motor."
"Polite, precise , and helpful on purchase of car insurance , been with them for 3 years now"
"aj1 was very helpful and pleasant"