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One Call Insurance Reviews

4.6 Rating 331,712 Reviews

91 %

of reviewers recommend One Call Insurance

Company Reviews

4.6

Based on 331,712 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 4th April 2024

One Call Insurance 5 star review on 24th March 2024

One Call Insurance 5 star review on 8th March 2024

One Call Insurance 5 star review on 5th March 2024

One Call Insurance 5 star review on 5th March 2024

One Call Insurance 5 star review on 3rd March 2024

One Call Insurance 5 star review on 8th February 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marshal C was great very friendly and helped me with my issues great customer service Marshal thank you”

Posted 7 minutes ago

“Very helpful with no drama”

Posted 12 minutes ago

“Graham was great helpful excellent service”

Posted 15 minutes ago

“Thank you AM4 for your help.”

Posted 15 minutes ago

“Had issues but spoke GF7 and sorted out no problem quick to respond and very helpful”

Posted 21 minutes ago

“SM2 assisted me today with my enquiry, great customer service. Thank you.”

Posted 30 minutes ago

“ji1 was so helpful in making changes to the policy, really quick and effective - super polite too!”

Posted 33 minutes ago

“Hannah s was really helpful and help with my problem.”

Posted 38 minutes ago

“Had a query on my car policy which I was unable to sort via my portal. Using online chat, Isabella sorted it promptly and politely , so I am one happy customer. Her id is IW4. Many Thanks to her.”

Posted 42 minutes ago

“Quick response from Jodie G. Obviously up selling but the information useful and appropriate.”

Posted 43 minutes ago

“JC3 was very helpful and got through my queries very quickly Thank you JC3”

Posted 47 minutes ago

“The operator AR5 was great , he was very polite and helpful.”

Posted 50 minutes ago

“THE WORST THIEVING INSURANCE COMPANY Awful experience, very difficult to cancel your policy with them, glad I've left them now and gone with a more reputable company. I was hit with a very hefty £44.50 charge for cancelling within the cooling off period for my home insurance. The reviews must be made up. I would never deal with these again. Date of experience: 18 April 2024”

Posted 59 minutes ago

“Great service from HS1. Changing over my policy was quick and so easy. Thank you so much.”

Posted 1 hour ago

“Fantastic service from LR1, sorted my problem out super efficiently and very professionally. Much appreciated. Thanks again.”

Posted 1 hour ago

“Have just had a live chat with SM2 who was most patient and helpful. I got confused cancelling a car policy and SM2 guided me through it all very professionally. Will definitely consider using One Call insurance again.”

Posted 1 hour ago

“I was dealt with swiftly today by GF7. It was a pleasure to have a competant call handler. Helped with issues with the Customer portal and helped get things in order.”

Posted 1 hour ago

“Hello MC2 was very helpful with my question”

Posted 1 hour ago

“TD2 - Offered First Class Service Today. Thank you Tia!”

Posted 1 hour ago

“Sorted a change to my policy quickly and efficiently”

Posted 1 hour ago

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One Call Insurance is rated 4.6 based on 331,712 reviews