One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,843 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had an issue with my NCD and got it sorted thanks to Jasmine JM6 for your help, very patient and helpful, hopefully it's all sorted now”

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Posted 11 minutes ago

“JF2 bought my insurance down to a more reasonable price and was helpful”

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Posted 22 minutes ago

“Went on the chat to ask questions about my motor insurance and Fraser “FS7” answered all the questions perfectly and efficiently and quickly :)”

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Posted 42 minutes ago

“Bc5 help sort out my insurance as the wrong name was put on also she was calm when I got the wrong idea of what she was saying thank you Bc5”

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Posted 57 minutes ago

“My enquiry was dealt with straight away”

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Posted 1 hour ago

“I had very good customer service from Rw2. Always helpful. Give good price. Recommend +++”

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Posted 1 hour ago

“RW2 was very helpful in reducing cost of my insurance. It’s just so annoying that you have to contact the insurance company the first place. Why can’t they just provide you with the best cost when they send out your renewal info??”

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Posted 1 hour ago

“AW1 was quick to reassure me that I could resolve my insurance query on Wednesday. I used the chat live service for the first time. It said, I would have to wait a few minutes but, AW1 was there with no wait. I am pleased with the service today.”

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Posted 1 hour ago

“Excellent service from Jasmine,”

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Posted 1 hour ago

“I used the one call portal today and VH3 (the employee that helped me) was very prompt with her replies and my query was resolved straight away and now resolved. Thanks to VH3.”

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Posted 2 hours ago

“Spoke to Sasha SM5 Sasha did a brilliant job sorting my insurance out Sasha saved me from changing my provider I’m very happy”

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Posted 2 hours ago

“JM6 swiftly sorted my problem with cheerful efficiency.”

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Posted 2 hours ago

“Needed support from One Call for a breakdown and got AW1 on chat - the assistance on chat was quick, precise, and set me up with no stress! 10 out of 10”

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Posted 2 hours ago

“JF2 helped me out with my renewal today. Very efficient. Thanks.”

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Posted 2 hours ago

“LD7 really helpful and sorted my problem thank you”

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Posted 3 hours ago

“SM5 went above and beyond to make sure my renewal went smoothly. Massive thanks to her for an amazing service.”

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Posted 3 hours ago

“SM5 was very helpful and patient when I changed my mind about cancelling my policy. Happy to stay with One Call”

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Posted 3 hours ago

“Thank you DB4 for your great service.”

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Posted 3 hours ago

“MGA 9 Was helpful and resolved my query.”

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Posted 4 hours ago

“EW2 was helpful with my query.”

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Posted 4 hours ago

One Call Insurance is rated 4.6 based on 408,843 reviews