One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 407,802 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 407,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I would like to say customer service is great ! Campbell really helped me resolve a mishap with my insurance policy and made sure I was happy with the level off service I received . He didn’t rush me in any way but helped and made sure i was happy. This is the first time Iwith this company and so far I’m happy . Thank you Campbell ( CD3) for your help and understanding.”

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Posted 2 hours ago

“Brilliant service by JB6. Sorted out everything needed, clear communication and a very pleasant attitude on the telephone. Was a pleasure to be met by such a courteous person in the telephone Thank you”

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Posted 3 hours ago

“I spoke with JB6 as I needed to amend the date my insurance was to commence for my new car. Jess was so helpful and arranged everything efficiently and with a really pleasant manner. Thank you!”

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Posted 3 hours ago

“JS4 was brilliant; polite, informative, knowledgeable and upbeat. Thank you for a pleasant conversation and efficient solution.”

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Posted 4 hours ago

“Phoned One Call as an existing policy holder to change car details. They were very professional in answering the call in quick time and providing the necessary details to complete the policy change. The One Call customer service agent (JCB) made the experience seamless. Thank you for your great customer support.”

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Posted 5 hours ago

“LD7 was very Helpful and worked things out for me”

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Posted 6 hours ago

“Always on time, prepared, and ready to help.”

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Posted 6 hours ago

“I had a very helpful conversation with customer service agent CH5 regarding my current renewal policy, they were able to improve on the original renewal price I was quoted, so I have renewed my policy for another year with One Call Insurance.”

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Posted 6 hours ago

“Your agent was very helpful this evening 02/12/25 with my enquiry and was able to sort out what I needed. The agency was JL4 Kind regards”

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Posted 6 hours ago

“Your agent was very helpful this evening 02/12/25 with my enquiry and was able to sort out what I needed. The agency was JL4 Kind regards”

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Posted 6 hours ago

“CG1 got the price down for me, and was informative”

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Posted 6 hours ago

“Easy to use but your cancellation fees are extortionate to beyond belief.By my reckoning if I had only 1 month left and cancelled I would owe you!!!!!!!!.Don't think I will be using you again unless I can forsee me using the full term of the policy”

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Posted 6 hours ago

“Really quick to respond to my requests for an invoice. Easy and simple to understand taking out a new policy.”

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Posted 6 hours ago

“Excellent service my questions quickly answered and confirmed on an email by the Agent. Agent LN1”

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Posted 8 hours ago

“Niall, Thank you so much for all your help. Quick,no problem,helpful polite lovely call , Made an impossible place possible. I had been dual insured for the last 3 years and needed proofs of insurance. Big kisses And thank you once again Niall, you're help was invaluable.”

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Posted 8 hours ago

“AR5 was really helpful and efficient - thank you so much :)”

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Posted 8 hours ago

“Ti2 was helpful and sorted out my issue quickly”

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Posted 8 hours ago

“Easy to communicate and dealt with quickly!”

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Posted 9 hours ago

“LD7 was very useful in resolving my issue.”

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Posted 9 hours ago

“MB1 was very helpful, quick and competent.”

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Posted 9 hours ago

One Call Insurance is rated 4.6 based on 407,802 reviews