One Call Insurance Reviews

4.58 Rating 114,047 Reviews
92% of reviewers recommend One Call Insurance

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
documents delivered on-time
99%
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
customer service
4.47 out of 5
Cancellations & Refunds
cancellation process
Difficult
"long wait to get through hence"
(Home) - Posted 6 hours ago
"Excellent customer service very pleased with the service provided"
(Car) - Posted 6 hours ago
"Lt9 was very helpful thank you!"
(Car) - Posted 9 hours ago
"As a platinum member I expected better service, 48 minuets on hold and then hung up on? Policy was due for renewal wanted to ask question, cancelled policy and DD. then they started to call me!! Now chasing for money on a cancelled policy, no chance."
Posted 10 hours ago
"Very helpfull and very happy with the service I received."
(Cv) - Posted 10 hours ago
"lady I spoke to was very helpful"
(Car) - Posted 10 hours ago
"Your representative NA6 was very professional and clear in her endeavours to help me purchase this new policy."
(Home) - Posted 11 hours ago
"Pleasant lady very helpful on the phone, its just a shame we had to wait 40 minutes in total"
(Car) - Posted 11 hours ago
"MC 6 was extremely helpful and sorted my address change with ease."
Posted 11 hours ago
"Sam was very polite and helpful and ran through everything with me it was a pleasure talking to him."
(Car) - Posted 11 hours ago
"Ro4 great help Thanks onecall"
(Car) - Posted 11 hours ago
"really helpfull thankyou GD3"
(Home) - Posted 11 hours ago
"Really helpfull thankyou"
(Home) - Posted 11 hours ago
"Na6 The customer advisor that I spoke to was very knowledgeable and professional, an excellent service, the insurance I took out was half the price i was previously paying for the same product, highly recommend."
(Home) - Posted 11 hours ago
"Aj1 was very helpful in giving me a better quot"
(Car) - Posted 11 hours ago
"Very easy to deal with, live chat is great. rc2 was brilliant solving my concerns & sorting the problem"
(Car) - Posted 11 hours ago
"Advisor A6 was really good"
(Home) - Posted 11 hours ago
"Ae4 was very helpful"
(Cv) - Posted 11 hours ago
"eg3. Very helpfull and a 1st class service."
(Car) - Posted 12 hours ago
"quick and easy solution to a request, brilliant. Thank you AB4"
Posted 12 hours ago
One Call Insurance is rated 4.58 based on 114,047 reviews