One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,499 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The young man helped me with sorting my insurance docs. Im not good on computers so he sorted it for me.”

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Posted 11 minutes ago

“Kia was very helpful and managed to match the quote I had got from another company so we did not have to cancel renewing. Made us very happy 🙂”

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Posted 19 minutes ago

“Charlie on chat room was really helpful and explained everything carefully. Came up with a great price for my change of policy.”

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Posted 1 hour ago

“IR2 Excellent customer service from IR2. Very clear in communication; efficient and helpful. Really made the process of changing details and renewing the insurance seem less! Really encourages me to stay with One call as they clearly employ great staff!”

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Posted 1 hour ago

“just sorted out my new car insurance Chloe CE2 was a very great help thank you”

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Posted 1 hour ago

“Brilliant customer service, TJ2 was quick and really quickly helped!”

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Posted 1 hour ago

“Good customer service”

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Posted 1 hour ago

“They were able to talk to me about my insurance quote, go through the changes and adjust the quote. They listened to me which is great”

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Posted 1 hour ago

“Ad8 was fantastic help and extremly quick & resolving and responding”

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Posted 1 hour ago

“Agent responded promptly and concisely to questions, explained options and helped complete transaction quickly and effectively. Also virtually no wait for agent to come online.”

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Posted 2 hours ago

“Thanks for your help Jake”

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Posted 2 hours ago

“Very good customer service very happy Thank you”

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Posted 2 hours ago

“Agent Ad8 was very helpful and explained the policy cover clearly before I renewed.”

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Posted 2 hours ago

“Spoke with SP6 shanice on live chat very good service met my needs and so easy to use”

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Posted 3 hours ago

“ji9 - After a higher renewal price i decided to go elsewhere for car insurance however found that a cheaper policy was a telematics policy so went back to OneCall and they managed to get me a better deal and got me covered again.”

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Posted 3 hours ago

“I had accidentally selected an element of cover I didn’t need. Jordan sorted it quickly without any fuss. Good easy interaction.”

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Posted 3 hours ago

“JM6. Was very helpful even if the quote to add on a driver was not what I wanted to hear.”

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Posted 3 hours ago

“EK5 was very helpful explaining everything helping me to get stuff sorted quickly”

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Posted 3 hours ago

“TJ1 Was very helpful with sorting my problem took no time at all was very polite and new exactly how to help”

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Posted 3 hours ago

“LY4 was absolutely amazing today. She went over and beyond to help get my car insured and secured a good deal for me. Thank you LY4 !”

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Posted 4 hours ago

One Call Insurance is rated 4.6 based on 409,499 reviews