One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 391,487 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 391,487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 16th July 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paige Butler so helpful and unhurried in renewal advice, saving me money.”

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Posted 2 hours ago

“LN1 was really helpful and efficient”

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Posted 4 hours ago

“LE6.Leanne Warren-le6 Great service and definitely use again”

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Posted 4 hours ago

“Had to change my address after moving.Due to a new build postcode glitch was redirected to an advisor who got the issue sorted quickly.Thanks to Sarah G.”

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Posted 4 hours ago

“AD5 was fantastic cleared up my query in no time. Really good portal that actually works!”

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Posted 4 hours ago

“Great service and very friendly helpful staff. I had a query and JA7 helped to resolve this quickly and was very polite and helpful. Definitely recommend”

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Posted 4 hours ago

“Call handler SG3 dealt with my issue quickly, effectively and efficiently and was pleasant on the call”

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Posted 5 hours ago

“One call insurance provided my car insurance last year and having just received my renewal through for this year, i contacted the online chat service having compared a number of other providers. After chatting to Jack A (JA7) I will be renewing with them again. The customer product and customer service is superb and will save you all the time and hassle of having to shop around knowing that you will be getting a top rated policy and service provider.”

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Posted 5 hours ago

“Very helpful Dh9”

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Posted 5 hours ago

“Thank you AR5 great service Very professional”

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Posted 5 hours ago

“I dealt with SK3 today to amend details to insure my new vehicle. Great service, promptly but comprehensively answered all my queries and completed the changes to my policy in great time. Really happy with the new cover and the cost. Would highly recommend to friends and family.”

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Posted 6 hours ago

“Really happy with how my query was dealt with LG3 was excellent”

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Posted 6 hours ago

“Live chat with MG9. Short wait to connect. Understood my issue of needing insurance cover for a new lease vehicle that the registration wasn’t yet registered. Sorted it out easily with documents uploaded to the portal. Thank you”

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Posted 6 hours ago

“What a brilliant company One Call Insurance are to deal with. No fuss, just the answers that you require. Your chat lines are always excellent I chatted with Jack today JA7 extremely helpful”

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Posted 6 hours ago

“AE1 was polite and helpful, and organised my policy renewal quickly! And then sent links when I explained I was having trouble accessing the customer portal! Thank you!”

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Posted 7 hours ago

“I would like to say how polite and efficient PB1 was in helping with my renewal. I fully understood what and when my renewal would take place. PB1 was very understanding because I'm dealing with both my parents in hospital at the moment ....PB1 was very kind and put up with my brain fog bless her! This is why I renewed with One Call ....Thankyou for the great service PB1! Much appreciated !Sara Wrinkle.”

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Posted 7 hours ago

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Posted 7 hours ago

“Renewed my policy today with AE1. Great customer experience and really helpful, keep up the good work”

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Posted 7 hours ago

“Spoke to TD1 very helpful and friendly service sorted insurance quickly and efficiently”

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Posted 7 hours ago

“Ae1 was very helpful”

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Posted 7 hours ago

One Call Insurance is rated 4.6 based on 391,487 reviews