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One Call Insurance Reviews

4.65 Rating 46,700 Reviews
94% of reviewers recommend One Call Insurance
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77.80%
36333 Reviews
16.18%
7558 Reviews
2.34%
1094 Reviews
1.03%
480 Reviews
2.64%
1235 Reviews
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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Greater than 61%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service

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Anonymous
Unverified Reviewer
"Despite my poor mobile reception the guy was patient and professional."
Helpful Report
Posted 9 minutes ago
Kevin Keeble
Unverified Reviewer
"Very Happy changing car insurance, quick and simple to do br4 was extremely helpful."
Helpful Report
Posted 9 minutes ago
Joan
Verified Reviewer
"Used Charline. Very efficient. Found out what I needed in a few minutes."
Helpful Report
Posted 10 minutes ago
WRBowles
Unverified Reviewer
"aa8 was polite knowledgqble and helpfull..not overbearing like most ."
Helpful Report
Posted 12 minutes ago
A Harrison
Unverified Reviewer
"Advisor ar5 was able to give me a £49.20 discount off my renewal price after I explained I could get a cheaper renewal price via Compare the market. Very helpful and I have obviously renewed through One Call. Thanks"
Helpful Report
Posted 16 minutes ago
Anonymous
Unverified Reviewer
"Quick and easy to do chat with TR3. Tried phoning but too long to wait"
Helpful Report
Posted 21 minutes ago
Jayan
Unverified Reviewer
"I am very happy to renewing my car insurance services is very helpful"
Helpful Report
Posted 26 minutes ago
Karen Fairhurst
Unverified Reviewer
"I chose one call from compare the market website. I am having a nightmare trying to activate and register my account. Chatted with four advisers and keep losing the connection having to start again. Not been able to navigate the correct department by phone either. I am not patient or 100% computer literate when it comes to these things but wondering if I have made a good move changing insurers at this juncture. Price may not be everything it appears."
Helpful Report
Posted 31 minutes ago
Peter Brown
Verified Reviewer
"MC7 was very efficient and polite, helpful and knowledgeable."
Helpful Report
Posted 34 minutes ago
Jimmy Avis
Unverified Reviewer
"First time I have used live chat and found it very good,operator CD4 was very helpful"
Helpful Report
Posted 41 minutes ago
Anonymous
Unverified Reviewer
"Was able to solve all my queries. Fabulous, very helpful."
Helpful Report
Posted 42 minutes ago
Julie Burton
Unverified Reviewer
"Both on phone and chat line I am always dealt with in a friendly and polite way. I spoke to Megan on chat line and she was very nice"
Helpful Report
Posted 44 minutes ago
Dale Petrie
Unverified Reviewer
"Good service and price"
Helpful Report
Posted 44 minutes ago
Anonymous
Unverified Reviewer
"Agent pc5 extremely helpful and efficient. Did not take long to sort me out insuring change of motor."
Helpful Report
Posted 47 minutes ago
Mike Holliday
Unverified Reviewer
"Straight forward and my query was sorted very efficently."
Helpful Report
Posted 48 minutes ago
Ms Kerry Hopkins
Unverified Reviewer
"was able to explain and help accordingly"
Helpful Report
Posted 49 minutes ago
Laurie Greenwood
Unverified Reviewer
"hl1 was very helpful and very nice telephone manner 10 out of10"
Helpful Report
Posted 49 minutes ago
Anonymous
Unverified Reviewer
"Didn't wait long to make contact with an agent who was efficient sorting out a new policy for my change of motor."
Helpful Report
Posted 50 minutes ago
Anonymous
Verified Reviewer
"Polite, precise , and helpful on purchase of car insurance , been with them for 3 years now"
Helpful Report
Posted 53 minutes ago
Brian
Verified Reviewer
"aj1 was very helpful and pleasant"
Helpful Report
Posted 53 minutes ago
One Call Insurance is rated 4.65 based on 46,700 reviews
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