One Call Insurance Reviews

4.59 Rating 101,000 Reviews
92% of reviewers recommend One Call Insurance

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
99%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process
"Conner was very helpful"
Posted 1 hour ago
"Staff were professional and courteous, nothing was too much trouble."
Posted 3 hours ago
"I dont understand why my insurance as been concluded on 25 Apr 2019 16:21 but you still toke my money very month if you are not sort out I will sent detail to police"
Posted 7 hours ago
"Great customer service from adviser RD1. Explained the claim process clearly and answered all my questions."
Posted 9 hours ago
"Quick and easy process on line"
Posted 10 hours ago
"Very clear, friendly, efficient & to the point. Answered my enquiry directly & was able to achieve my goal. That is cost effective Car insurance, that was not beatable by others who I obtained quote from."
Posted 10 hours ago
"Customer service advisor sorted query very quickly and efficiently great customer satisfaction"
Posted 10 hours ago
"Very professional & put me at ease + explained the cost difference with change of car"
Posted 10 hours ago
"Easy to do on line"
Posted 10 hours ago
"Would have been 5* apart from the fact that both the people I spoke to talked far too fast!!! I did bring it up with them and said I realised they were working from a crib sheet but that was no good if the customer could not keep up with them and understand exactly what they were saying."
Posted 10 hours ago
"You have taken the money from my account before the date specified. I’ve been trying to contact you for a better quote but there’s no reply nor an option to call. It’s never about the customer, I’m discussed"
Posted 11 hours ago
"Very well thank you"
Posted 11 hours ago
"Firstly I had to wait in a phone queue, but when I got to speak to someone they made things nice and easy, in fact very professional. Thank you"
Posted 11 hours ago
"Sorted out our request"
Posted 11 hours ago
"Received my new quote quickly and my policy change was completed without hassle."
Posted 11 hours ago
"After trying live chat,and them being helpful,had to phone,they was even more helpful,the service was good and very helpful,did what I needed them to do no hassle"
Posted 11 hours ago
"very happy with the result for my car insurance Ks8 was very helpful thankyou"
Posted 11 hours ago
"Very helpful call"
Posted 11 hours ago
"Quick and easy"
Posted 11 hours ago
One Call Insurance is rated 4.59 based on 101,000 reviews

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Alice, Customer Support