One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,207 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A disappointing experience to all the time I've had with this firm. Easy to join, very difficult to leave - so don't try getting any payments.”

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Posted 13 minutes ago

“Easy to navigate website.”

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Posted 53 minutes ago

“Kadie was very helpful with finding the revised policy cost and she was very professional and understanding. Having team member like Kadie is pivotal to retaining customers like myself who otherwise would have gone to another insurance company. Thank you Kadie and keep up the great work!😊👍”

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Posted 1 hour ago

“ET1 Superb service with One Call Insurance, excellent advice. Very polite, very efficient in explaining my Insurance details. I would definitely recommend One Call Insurance. Thank you very much.”

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Posted 17 hours ago

“Dealt with TM7 very helpful”

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Posted 20 hours ago

“Online chat with SP6 who was very helpful to get a quote add an additional vehicle on my account. SP6 explained everything in detail and was pleasant and professional.”

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Posted 20 hours ago

“(SF3) Had a renewal quote that was slightly higher than expecting. Spoke to Solomon has manage to get it cheaper than my other quotes i had done. Thank you.”

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Posted 20 hours ago

“I spoke on chat with BC1 and it was made easy for me to get a new quote, and agree a new policy”

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Posted 20 hours ago

“IS1 did a fantastic job at explaining the renewal for my car insurance at one call. Great job guys on the renewal price.”

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Posted 20 hours ago

“Super happy with the help I had to match my quote for my van. Kelsey R ( KR2 ) went above and beyond to make sure I was to get the best price & stay with one call. Thank you very much Kelsey”

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Posted 20 hours ago

“co4 was brilliantly quick with helpful answers. We done!”

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Posted 20 hours ago

“Excellent, straight forward and concise!”

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Posted 20 hours ago

“Fs2 was most helpful and kind wonderful customer care Thank you Happy New year 🎉”

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Posted 20 hours ago

“Just like to praise Leanne Warren LE6 for the superb service she provided for the renewal of my car policy renewal. A+ George Preston customer Ref 31/12/2025”

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Posted 20 hours ago

“SS9 was very quick and helpful today! Brilliant service from One protect and I will be renewing another year with them for their great service and low prices on insurance.”

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Posted 21 hours ago

“Excellent service from RW2”

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Posted 21 hours ago

“Excellent service provided via online chat with agent KR2”

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Posted 21 hours ago

“Username co4 was really helpful and the service was really easy to use. Thanks”

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Posted 21 hours ago

“BC1 I was helped today by an online assistant. They were so helpful and saved me nearly £100 a year on my insurance and managed to keep the same level of cover! She explained everything to me, including what would happen with my new documents and the online portal. Exceptional service and all on new year's eve!”

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Posted 21 hours ago

“JC8 very knowledgeable and helpful adviser. Quickly solved the issue with processing my change of vehicle. Part of merry Christmas campaign”

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Posted 21 hours ago

One Call Insurance is rated 4.6 based on 410,207 reviews