One Call Insurance Reviews

4.6 Rating 331,932 Reviews
91 %
of reviewers recommend One Call Insurance
4.6
Based on 331,932 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Cf5 was quick to assist with my queries.
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Posted 1 day ago
ji1 was very helpful on the online portal and made the whole experience quick and painless answering all questions and queries.
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Posted 1 day ago
Very efficient. Thank you.
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Posted 1 day ago
I was helped by ji1 who was very knowledgeable and very helpful, made the whole experience easy and painless. Thank you. Paul Marsh
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Posted 1 day ago
Very helpful, friendly, polite and professional service
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Posted 1 day ago
Very poor service. Take your money instantly but take 10 days to return it. Excuse after excuse from all the staff. Very poor English on the chat line service.
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Posted 1 day ago
Cb7 very helpful u7t
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Posted 1 day ago
My query was dealt by SK3, SK3 was very patient with all my queries and was very helpful. I would recommend One Call to my friends, wonderful customer service.
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Posted 1 day ago
CB7 was great at sorting an issue I had with renewal. I still can't get on their portal and I don't know why...but easy to use live chat
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Posted 1 day ago
Spoke to a agent who username is KT1 who helped me with my enquiry and high premium this time round, the agent was very informative and explained the reason for the high premiums this year. I am happy with the explanation and happy to renew.
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Posted 1 day ago
Thank you LE6 for your support. Very personable and keen to help. Courteous and polite, she did all she could to help provide a great service. Thank you
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Posted 1 day ago
Jasmine YD2 was very helpful and kind Sorted me out in minutes. Thank you.
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Posted 1 day ago
I dealt with AM4 via the live chat unction was very straightforward process and very helpful
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Posted 1 day ago
DH9 was very helpful today, many thanks.
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Posted 1 day ago
Ji1 was brilliant and very quick
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Posted 1 day ago
Very good AT7 đź‘Ť Adam
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Posted 1 day ago
I was able to discuss my renewal price with Mia who reviewed my policy with me and improved it which was great. I would definitely recommend One Call.
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Posted 1 day ago
Very happy today with my online contact with username SH2, they were very helpful and friendly whilst endeavouring to help with my query. Thank you
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Posted 1 day ago
Although I was satifified my query was answered thought the customer service wasn’t the best. I asked a question and it wasn’t really answered. Other than that it was good.
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Posted 1 day ago
RS7 was very efficient and managed to get to a renewal premium I was happy with the level of cover I wanted.
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 331,932 reviews