One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,632 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jasmine (JM3) was excellent throughout & helped me to obtain proof of my NCD from Saga. She rang them on my behalf (after she asked me to get her permission to do so) as they were being a little difficult. Her colleague (JM6 - sorry can't remember his name) also assisted during this process which was a little stressful. Thankfully Jasmine sorted it all for me. Can't speak too highly of her. Cheers jamie Cambridge”

Helpful Report

Posted 8 hours ago

“TJ1 no fuss no messing changed car details and updated my breakdown cover”

Helpful Report

Posted 8 hours ago

“Tony, was exceptional, he patiently listened to my needs and gave me concise and clear information to answer every question I had. Very happy with his guidance.”

Helpful Report

Posted 8 hours ago

“Very easy to talk to, and very polite towards me”

Helpful Report

Posted 8 hours ago

“Had to phone up regarding an issue with NCD and colleague managed to find out what the issue was and was able to resolve for me. Many thanks”

Helpful Report

Posted 9 hours ago

“Ir2 very helpful. Thanks.”

Helpful Report

Posted 9 hours ago

“EC6 Excellent customer service Friendly and Efficient Thorough and Knowledgable Approachable and Kind I asked a question and she really helped to answer and I was left reassured and more knowledgeable Thank you for the call to ensure everything I needed is covered in my insurance policy. I now have my car insured with you and my house is also covered - thank you”

Helpful Report

Posted 9 hours ago

“Emily B - EB4 - was very efficient and extremely helpful. I thought my query would be tricky to sort out, but it was well handled and a simple solution provided. Nice work EB4!”

Helpful Report

Posted 9 hours ago

“AR5 excelled in helping me with my renewal!”

Helpful Report

Posted 9 hours ago

“Had a problem logging in to my account, couldn't even reset my password as it didn't recognise my email, so I joined live chat with Tabitha (TS4) who swiftly helped solve the problem”

Helpful Report

Posted 9 hours ago

“Great service and online help.👍”

Helpful Report

Posted 9 hours ago

“Rated 5 out of 5 stars spoke with LN1 who was clear concise and dealt with my query promptly”

Helpful Report

Posted 9 hours ago

“Great service with the help of Joel as I was struggling to make payment after getting cut off during my initial Barclaycard payment.. He sorted it out with a secure payment . Job done cheers”

Helpful Report

Posted 9 hours ago

“After I accidentally cancelled my direct debit for my insurance I called the live chat. Kadie KT7 was extremely helpful and got me back on track in no time. Excellent service. I didn't have to wait long either.”

Helpful Report

Posted 9 hours ago

“I contacted customer services today to cancel my policy renewal. I chatted with AS3! who was very helpful and tried various solutions.”

Helpful Report

Posted 9 hours ago

“Very efficient and straightforward, did not try too heavy on the sales pitch and acted as requested - User Name for One call was JP3”

Helpful Report

Posted 10 hours ago

“SP6 - changed insurance over to a new car, did it through chat, very easy and simple to set up. Happy platinum customer”

Helpful Report

Posted 10 hours ago

“The customer service of FP2 was great, helped with my policy and made it easy to understand . Great service . Thankyou”

Helpful Report

Posted 10 hours ago

“Very helpful online chat. Agent was KT7 The conversation ensured that I stayed with One Call”

Helpful Report

Posted 10 hours ago

“Advisor FS7 was very helpful with my enquiry about my home insurance policy. A quick and professional service!”

Helpful Report

Posted 10 hours ago

One Call Insurance is rated 4.7 based on 435,632 reviews