One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 379,951 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 379,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tyler (TW9) was most helpful when looking into my renewal today, very helpful, thank you!”

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Posted 17 hours ago

“Very professional, polite friendly lady”

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Posted 17 hours ago

“I had a query and One Call were very quick in sorting it out”

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Posted 17 hours ago

“Very prompt and efficient”

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Posted 17 hours ago

“Excellent service 10/10 thank you VH3”

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Posted 17 hours ago

“TM7 Great assistance. Very helpful and competitive quote on my car insurance All very smooth”

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Posted 17 hours ago

“Easy to re new. Explained easily have used this company now for a few years never had a single problem. The advisor ML2 was very efficient and nothing was too much for her to explain. Will definitely be using this service in the future”

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Posted 17 hours ago

“**KT7** - great customer service, answered my queries quickly with no jargon, easy to understand - I had an exceptional experience with someone who provided support via a chat line, demonstrating not just efficiency but also exceptional helpfulness. Their ability to handle inquiries with such precision and speed was truly remarkable, highlighting their dedication to excellent customer service. Each interaction with this individual was met with insightful responses and attention to every detail. They consistently went above and beyond to ensure that every question was answered thoroughly and that I understood all the information provided. Their proactive approach in anticipating and resolving potential issues before they arose made the service seamless and highly effective. What truly stood out was their friendly and engaging demeanor throughout our chats. They made the whole experience personable, which is often missing in digital communications. This exemplary service not only resolved my queries swiftly but also left a lasting impression of warmth and reliability. In summary, this individual is a significant asset to any customer support team. Their perfect blend of efficiency, thoroughness, and friendliness makes every chat interaction a standout experience. I highly recommend them for anyone seeking dependable and enjoyable customer service.”

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Posted 17 hours ago

“NK3 serves me via chat with clarity.”

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Posted 17 hours ago

“Great information provided and helpful insight Ci9”

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Posted 17 hours ago

“NK3 was very helpful in changing my address on my policy today. Very straighforward process”

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Posted 17 hours ago

“The user was cheerful and very very helpful. A delight to to talk to”

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Posted 17 hours ago

“I contacted One call and spoke to their adviser RW2 who helped me get a better quote for my van insurance than already quoted. They was very helpful and gave me all the information that i needed to help me decide not to cancel my policy with them. Brilliant service provided and all questions answered.”

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Posted 17 hours ago

“BG£ Bethany was fab and not only answered all my Q's she went through the policy with me as its a new policy, to make sure I was happy with everything.”

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Posted 17 hours ago

“I had a better quotation than my renewal invitation from One Call Insurance. I contacted One call and spoke to their adviser "JI9," and we went through the comparisons of the two quotations on a like for like basis. JI9 refreshed my information so that it was as current as could be and a slightly lower renewal figure was achieved which I was pleased to accept. What a calm assuring bloke to deal with! Thank you Jake!”

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Posted 18 hours ago

“I have had no issues dealing with One Call all my interactions have been straight forward and quickly dealt with. Natasha (NK3) dealt with me today and it was again resolved quickly and politely.”

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Posted 18 hours ago

“HG1 was who i spoke to and she helped me to finish sorting out my insurance so quickly, she was very polite. My problem was sorted in no time.”

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Posted 18 hours ago

“EC1 brilliant I would happily give him 200% for service”

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Posted 18 hours ago

“cat sk3 first class..”

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Posted 18 hours ago

“Ellie was so helpful an asset to your company”

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Posted 18 hours ago

One Call Insurance is rated 4.6 based on 379,951 reviews