One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,907 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,907 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to LE6 today. Great service, very friendly and helpful.”

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Posted 19 hours ago

“Used live chat to make an enquiry after I made a mistake with my policy! BC5 ( Britney ) was professional, helpful and friendly. Query dealt with quickly and further advice given. All good and no problems at all . Thank you”

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Posted 19 hours ago

“Fantastic service as always”

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Posted 19 hours ago

“JT3 was very helpful and gave us the information we needed and reassurance on our questions”

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Posted 19 hours ago

“Anais (AS3) dealt with my query efficiently, politely and to my satisfaction.”

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Posted 20 hours ago

“EK2 was very helpful”

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Posted 20 hours ago

“TJ1 was very helpful and precise.”

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Posted 20 hours ago

“Did a live chat and spoke to an actual human rather than a chat bot which was refreshing! AF1 was super helpful, really efficient and sorted my policy changes quickly with no hassle or fuss. Really happy customer.”

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Posted 20 hours ago

“JF3 was very helpful with sorting my query.”

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Posted 21 hours ago

“ET1 you have been very helpful and completely sorted out all my questions very quickly and efficiently”

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Posted 21 hours ago

“Good service a bit expensive but ok agent was very helpful JT3”

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Posted 21 hours ago

“EF3 was very helpful today and very quick to respond.”

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Posted 21 hours ago

“Absolutely brilliant support thank you”

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Posted 22 hours ago

“KB2 was very helpful”

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Posted 22 hours ago

“Britney BC5 helped me with my enquiry and change of address as my new one was not listed on the portal. They made the changes quickly and I was able to get on with my day faster than expected.”

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Posted 22 hours ago

“Contacted One Call Insurance to discuss quote and received excellent service from the agent ET1 Quick and easy service”

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Posted 22 hours ago

“Used the online chat. Quick and easy. Achieved a better renewal price. Great customer service. Thanks you.”

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Posted 22 hours ago

“KB2 was quick and efficient in answering my query”

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Posted 22 hours ago

“Just chatted with Britney (BC3) who was very helpful, I couldn’t fault her. Britney (BC3) was friendly, efficient and put my mind at ease. If you find Britney (BC3) as the agent you’re speaking with you will be lucky, she’s great. Many Thanks Britney (BC3)”

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Posted 22 hours ago

“Customer service from agent AW1 was very good, efficient, clear and polite.”

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Posted 23 hours ago

One Call Insurance is rated 4.7 based on 440,907 reviews