One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,488 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CM7 was very helpful and polite”

Helpful Report

Posted 10 hours ago

“Fast efficient service from SB8”

Helpful Report

Posted 10 hours ago

“Effortless admin & always provide a good service”

Helpful Report

Posted 10 hours ago

“I excellent service”

Helpful Report

Posted 10 hours ago

“The agent I dealt with on live chat EF3 was very quick to respond to my policy changes. Will use one call again.”

Helpful Report

Posted 10 hours ago

“Credit to the agent with username S99 for incredible customer service resolving a matter during a difficult time for me personally while suffering with ill health- this individual is an asset to the company. 5 star service from start to finish!”

Helpful Report

Posted 10 hours ago

“Just had a call with GB1 to make changes to my insurance policy. Grace was very helpful overall a good experience.”

Helpful Report

Posted 10 hours ago

“Great service on the live chat so nice it is a person and not a robot Thank you EW2”

Helpful Report

Posted 10 hours ago

“Jc1 was very helpful”

Helpful Report

Posted 10 hours ago

“Had a great experience with RW2, very helpful and efficient. highly recommended. Thank you.”

Helpful Report

Posted 10 hours ago

“PE2 - Assistant was excellent and put an old man at ease - knowing everything was correct and up to speed.”

Helpful Report

Posted 10 hours ago

“I contacted one call via live chat, JC1 was extremely helpful, knowledgeable and processed my query quickly. I had to add a valued item to my policy, this was completed quickly, and processed with in a very short time. Also it provided the cover I required.”

Helpful Report

Posted 10 hours ago

“Had to make a change to policy and agent SB extremely helpful and had a proper answer for every question. Legend!”

Helpful Report

Posted 10 hours ago

“I spoke to Joshua H (jh7) on Live Chat yesterday about an inconsistency that had recently appeared on my account's current mileage data display. He quickly resolved the issue.”

Helpful Report

Posted 10 hours ago

“Customer service fine. My experience with breakdown cover two months ago was shocking.”

Helpful Report

Posted 10 hours ago

“all queries dealt with and cant fault Karly.”

Helpful Report

Posted 10 hours ago

“SB8 Provided me with what I needed, could not of been more helpful.”

Helpful Report

Posted 10 hours ago

“Faith (fs2) was very patient and helpful and went through the various price options and policies, as always One Call a pleasure to deal with”

Helpful Report

Posted 11 hours ago

“Isabelle was very helpful and put my mind at rest and assured me my issue would be resolved. Excellent customer service”

Helpful Report

Posted 11 hours ago

“EK2.agent very helpful to understand my issue & sorted the issue. EK2.was great.thankyou.”

Helpful Report

Posted 11 hours ago

One Call Insurance is rated 4.6 based on 423,488 reviews