One Call Insurance Reviews

4.6 Rating 332,703 Reviews
91 %
of reviewers recommend One Call Insurance
4.6
Based on 332,703 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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I was very pleased with the way I was helped today and very grateful to Leanne Warren LE6 for her patience and polite support
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Posted 1 day ago
Comparison website came in cheaper than renewal price so contacted OneCall via live chat to discuss. CM2 was super great and friendly and we went through all the details and updated a few which were now incorrect. (So for that alone worth doing) I'm now staying with OneCall for another year.
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Posted 1 day ago
I spoke in Live Chat today with operator Ls7 who was helpful and matched anothyer quote I'd had for Home & Contents renewal. As a result, I will be staying with One Call!
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Posted 1 day ago
Efficient service. All queries answered promptly. Great service by Vienna (VH3)
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Posted 1 day ago
JL4 managed to beat my current quote easily and sorted out my new policy with ease
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Posted 1 day ago
Agent Callum was very good and patient with me looking for the best deal for me to remain a customer , explained everything clearly .
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Posted 1 day ago
EB4 was helpful and efficient with my renewal quote today
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Posted 1 day ago
I needed to talk to live chat, I couldn't seem to register onto the Customer portal, and I hadn't received an email link. JC3 spent time with me online, helping iron out the problems that I was experiencing. I got the link, then there were queries, I kept copying and pasting them to him and for each one he sorted it out. I can now log into my policies with a password, which I had spent time trying to do alone. He was VERY patient and helpful, thank you again JC3, Anne
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Posted 1 day ago
Easy transaction Polite and helpful Leanne Warren-let6
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Posted 1 day ago
TD2 was rearly helpfull sorting out a difficult claim.
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Posted 1 day ago
Callum, CA4 was extremely helpful and very patient. I asked a lot of questions and got very quick replies. We were able to gain a significant reduction in cost so thank you once again!!
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Posted 1 day ago
Quick to respond to a difficult problem
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Posted 1 day ago
LS7 handled all the changes for the renewal of our home insurance policy today quickly and efficiently.
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Posted 1 day ago
Perry ref;pp1 helped me today as I'm going though a difficult time will health problems he even wavered cancellation fee much appreciated very helpful.
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Posted 1 day ago
Efficient and reassuring for my enquiries.
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Posted 1 day ago
Impossible to talk to a living human being when trying to solve a problem
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Posted 1 day ago
AR5 Adam was very helpful and sorted my quote out straight away
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Posted 1 day ago
Isabella was a great help today with a first time Live Chatter!
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Posted 1 day ago
JF3 really helped today she sorted everything out as we was having problems with the portal after changing our vehicles helpful explained everything and took time out to answer all our queries thank you Jessica you are a star
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Posted 1 day ago
EB4 assisted me with my renewal online and thr process was simple and efficient thanks
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 332,703 reviews