One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 383,580 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 383,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful. Had the answers to all my questions.”

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Posted 13 hours ago

“Problem solved in a short space of time.”

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Posted 13 hours ago

“Fast and efficient service even though i KT1 couldn't match the price I was offered on a comparison site. I thought the price was reasonable and KT1 was super effeceint in her response which allowed me to stay with one call for another year.”

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Posted 13 hours ago

“Very helpful. everything was done promptly!”

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Posted 13 hours ago

“Great help on chat after not being able to make changes on portal”

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Posted 13 hours ago

“After speaking with KT7 online today, I was able to easily arrange a more agreeable renewal price and set everything up. Very helpful and made the process simple”

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Posted 13 hours ago

“JB6 ,this was a pleasant and polite conversation, and very helpful .”

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Posted 13 hours ago

“Contact with EI2. today. Very polite and helpful.”

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Posted 13 hours ago

“SP6 was extremely professional and informative. The responses were timely and detailed. In my opinion, an accomplished representative . It was a very competitive quote which is nice in this difficult business. Well done 😀”

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Posted 13 hours ago

“Great service from BG3 answered my questions. Hassle free!”

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Posted 13 hours ago

“I have not yet had to make a claim on my car insurance but I needed to change cars and also maintain temporary insurance on my old car for a few weeks. There was a bit of a wait to 'chat' to someone but he (Gabriel) was helpful in explaining what to do. However, the link provided to get tempoary insurance did not work.”

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Posted 13 hours ago

“Good communication with JD7, he was very helpful with my cancellation request.”

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Posted 13 hours ago

“MC2 Easy to deal with very friendly”

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Posted 13 hours ago

“My conversation with (Faith) FS2 was excellent. Faith was able to provide me with the information I required and offer me services I didn't know were available. A first class agent,”

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Posted 14 hours ago

“I was helped today by MB1 severe was great fast and efficient. I was ready to leave but have been given the option of a different price and I’m happy to say I’m staying. Thank you for all the good service.”

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Posted 14 hours ago

“Just had a call with EK4 and they were very helpful. Helped sort my policy out and upgraded my breakdown policy. Excellent”

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Posted 14 hours ago

“Just had chat with TJ2 and this was a very good experience 5* in fact thank you so much for sorting out my request JoanWilson”

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Posted 14 hours ago

“Just rang leane /le6, regarding renewal van insurance, she was crystal clear on policy info ,improved my current plan ,then encouraged me on to gold plan .very happy with new policy and payment. Kind regards Kevin”

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Posted 14 hours ago

“EA6 was very professional and helpful”

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Posted 14 hours ago

“Very helpful”

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Posted 14 hours ago

One Call Insurance is rated 4.6 based on 383,580 reviews