One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,346 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“simple and efficient online renewal discussion, answers were quick and broken down into simple terms, with helpful pointers that show where any additional financial obligations or service benefits or service restrictions would apply. my price came down to a level I was happy with and stayed with onecall for another year.”

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Posted 18 hours ago

“Live chat with JOEL very straightforward and productive. Good experience all round”

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Posted 18 hours ago

“My policy was up for renewal, I had cheaper quotes, but the current service and ease of communication led me to want to stay with One Call, but we all are looking for best value in our spending and after talking to Stevie, username SS9 at One Call, a positive review of the overall cost provided me with a great value policy.”

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Posted 18 hours ago

“EE3 was polite, swift and helpful. My query was resolved quickly and efficiently.”

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Posted 18 hours ago

“Very efficient and straightforward policy exchange. Would recommend”

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Posted 18 hours ago

“Mb9 was very helpful and sorted my query quickly.”

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Posted 18 hours ago

“SP6 extremely helpful and answered the queries I had. Clear in responses so that I understood fully.”

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Posted 18 hours ago

“set up anew policy today to add to me other policy . the agent ( ci9 ) was most helpful and made the transition quickly”

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Posted 18 hours ago

“Isabelle offered me a great deal what’s more to say but thank you”

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Posted 18 hours ago

“JA1 was really helpful and completed my request straight away”

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Posted 18 hours ago

“Fab service as always”

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Posted 18 hours ago

“ti2 was super helpful today - excellent!”

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Posted 19 hours ago

“I had tried to ( unsuccessfully) add a driver on line, then chatted with Grace GS6 and she made it all so easy, patient and polite. Thanks Grace.”

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Posted 19 hours ago

“Charlie (CH5) - a very comprehensive call with Charlie this morning to clear a few matters up. Dealt with everything in a professional, friendly and timely manner and explained all the necessary points of my policy in detail. A pleasure to deal with and a credit to the company.”

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Posted 19 hours ago

“AW1 was very good and got my problem solved very quickly. I have been bombarded with text and letters from you for the past month Adam sorted it in 5 minutes”

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Posted 19 hours ago

“EW9 helped me add a driver. Quick and easy. Result”

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Posted 19 hours ago

“unfortunatley due to their system i was unable to make changes to my account online, but the online chat person i spoke to ar3 was very helpful. I couldn't give onecall five stars as what needed done shouldnt have required me speaking to someone. But for their operators they outshine. Thank you ar3”

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Posted 19 hours ago

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Posted 19 hours ago

“KS8 online customer service help was great today. Unfortunately they can't quote a cheaper renewal amount but great help anyway”

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Posted 19 hours ago

“LD7 was extremely helpful with my request. They were very professional and got everything sorted out.”

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Posted 19 hours ago

One Call Insurance is rated 4.6 based on 408,346 reviews