One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,488 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to AP1, very helpful and answered all my queries quickly”

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Posted 12 hours ago

“Spoke with HM1, very helpful and gave me all the information i needed.”

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Posted 12 hours ago

“very helpful. Sorted my query in minutes. Very happy and excellent customer service. Boom”

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Posted 12 hours ago

“Spoke to agent SS9, very helpful and sorted my ins out nicely”

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Posted 12 hours ago

“FP2 was really helpful and quick to respond!”

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Posted 12 hours ago

“I spoke with Paige AA4 who was very friendly and helpful and made the whole process easy I now have 2 cars insured with One Call at excellent rates couldn’t recommend them more thanks again Paige”

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Posted 12 hours ago

“Not easy to speak to someone but AK7 sorted me out efficiently.”

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Posted 14 hours ago

“Very happy with the help from KG3 yesterday, very impressed”

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Posted 14 hours ago

“I was lucky enough to deal with Lydia (LB3) who was very friendly and provided the documentation I required very efficiently, understood my query, and explained everything cleary.”

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Posted 15 hours ago

“Drew was a very pleasant young man who explained everything clearly and simply. He was also patient with an old technophobic customer who made mistakes.”

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Posted 15 hours ago

“phoned about my car renewal the person was excellent sorted it out no problems very helpful a1 also use this compony for my house insurance”

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Posted 17 hours ago

“LE6.Leanne Warren-le6 Was brilliant, very helpful friendly and knowledgeable. Everything was sorted out and I was very happy with the call.”

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Posted 1 day ago

“Sam (SO1) was most helpful, knowledgeable and patient”

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Posted 1 day ago

“Username EL3 Customer service was very helpful and polite. She was also friendly and explained everything efficiently😊”

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Posted 1 day ago

“ME8 was very calm and pleasant throughout the discussion. He was also very helpful and as a result I was happy to renew my insurance. Initially I was going to cancel and look elsewhere for better quotes. After discussion with ME8 there was no need to look elsewhere as he came up with a compelling offer which I was more than happy to accept. A good day's work after my initial doubts and mostly down to ME8.”

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Posted 1 day ago

“Nice and polite”

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Posted 1 day ago

“One Call Insurance were able to match a quote from another insurance provider. Many thanks to ai7 for your help and support.”

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Posted 1 day ago

“ME8 was helpful and assisted quickly”

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Posted 1 day ago

“EW9 was very helpful when I needed to upload my documents to prove my no claims bonus”

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Posted 1 day ago

“i called today with an issue about my car motor insurance. Lauryn, username LG3, took my call within minutes and was very helpful with a resolution. Very friendly and quick to resolve and I could clearly understand her.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 423,488 reviews