One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 403,965 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 403,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TM1 - great service and really helpful. Also super quick to respond and dealt with all of my questions in an effective and timely manner. Good service and thank you.”

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Posted 14 hours ago

“Efficient and precise service... Understanding and helpful. The customer service team member who managed my enquiry, Erica EK2, was outstanding. A good job, well done.”

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Posted 14 hours ago

“I was online to JC6 and she was wonderful in helping me navigate my issue. Thanks for all your help”

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Posted 14 hours ago

“I had a problem with something and Isabelle was great sorted it out straight away. Fab customer service 🙌🙌”

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Posted 14 hours ago

“Can't rate the customers service high enough. All my enquiries were dealt with quickly and efficiently by customer representative EW2. All the way through the policy it's been easy to navigate with a excellent customer portal. One call insurance is the one and only call make”

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Posted 14 hours ago

“Benjamin was top notch. Dealt with my enquiry extremely quickly and efficiently. Well done sir.”

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Posted 14 hours ago

“JC6 Jess very helpful, quick and concise”

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Posted 14 hours ago

“NK3 was very helpful , answered my questions swiftly . great service .”

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Posted 14 hours ago

“HH2 was very quick in dealing with my enquiry and I was happy with the result”

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Posted 14 hours ago

“The person LD7 was absolutely first class , so patience with me as I am not technically minded.”

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Posted 14 hours ago

“BC5 helped me today as I couldn't create my new account. She was very helpful and pointed out that they have a really good breakdown cover which I hadn't opted for when buying my new policy. Adding this will still make my policy cheaper than my previous provider, which I didn't have any breakdown cover. Very happy with the service so far. Thanks BC5!”

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Posted 14 hours ago

“My poicy was on the verge of being cancelled as hadnt uplaoded my NCD proof, and was on holiday. Fraser, user name FS7 on the live chat was brilliant and sorted it all out in 5 mins for me and took a massive stress of me. Delighted with service and would highly recomend”

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Posted 15 hours ago

“Agent BC1 was very helpful & efficient, dealing with & resolving my query in less than 2 minutes! Excellent service!”

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Posted 15 hours ago

“Very good information and helpful with the advice I needed TM7”

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Posted 16 hours ago

“SM5 was very polite, friendly and helpful and quick to sort out my renewal for me. Very happy”

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Posted 1 day ago

“Very good service from Bengimin Bb7”

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Posted 1 day ago

“MB1 helped me get a much better price on my insurance, was patient while I kept asking for different quotes that met my needs.”

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Posted 1 day ago

“Live chat made making changes to my policy and getting a quote super easy!”

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Posted 1 day ago

“I spoke with DR9 just now and he was so helpful and understanding. I really appreciated his help and support 🙏🙂”

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Posted 1 day ago

“Mia 1 brilliant chat tonight and my query all sorted efficiently and without any hassle! Thank you.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 403,965 reviews