One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,499 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really good not enough time though to answer conversations and then you have to start again”

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Posted 1 hour ago

“Really good not enough time though to answer conversations and then you have to start again”

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Posted 1 hour ago

“Brilliant customer service for my renewal and also lower the price for me and added my partner to the insurance as well BC1”

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Posted 1 hour ago

“I dealt with SP6 who is so helpful and did everything that I required, she provided a first class service, so thank you you made the transaction so easy. Kind regards, Lee.”

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Posted 1 hour ago

“Elliot on chat was professional and knowledgeable and answered all my questions without any fuss... OneCall highly recommended.”

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Posted 1 hour ago

“KT7 - Great service from Kadie - KT7, they dealt with my enquiry very efficiently and professionally.”

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Posted 1 hour ago

“Very helpful and recommended 👌”

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Posted 1 hour ago

“MB1 very helpful with my quote”

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Posted 1 hour ago

“VH3 very helpful and the portal was very easy to use 👍”

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Posted 1 hour ago

“Very helpful and friendly”

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Posted 1 hour ago

“My query with One Call Insurance was dealt with really quickly by advisor cm1 on Livechat.Great service. Opted for Motor Insurance with One Call afer using a comparison website.Way cheaper than my previous insurer and able to protect my excess with a small one off fee.Fabulous”

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Posted 1 hour ago

“Easy service, Understood what customer wanted And fast”

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Posted 1 hour ago

“Helpful and speedy responses to my car renewal enquirers. Thanks again AM2”

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Posted 1 hour ago

“used online chat and advisor very helpful”

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Posted 1 hour ago

“Always provide great advice and reassurance, the portal is an excellent way of keeping track of insurance and making any changes needed easily.”

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Posted 1 hour ago

“I was very impressed with your service . Very helpful and very efficient service”

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Posted 1 hour ago

“KT7 - prompt response, all sorted quickly. Great service.”

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Posted 2 hours ago

“My enquiry was dealt with promptly, professionally and Charlie (cg1) was very helpful in providing the confirmation I required regarding my car insurance policy. Unlike many call centres I was not waiting hours for my call to be answered!”

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Posted 2 hours ago

“Very helpful and understanding”

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Posted 2 hours ago

“Quickly resolved an issue with proof of no claims. CN4 was very helpful.”

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Posted 2 hours ago

One Call Insurance is rated 4.6 based on 412,499 reviews