One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 403,851 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 403,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had a live chat with EW9 to change the name on my car insurance. I found it very odd to discuss this without speaking in person but he dealt with my request very quickly and efficiently.”

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Posted 15 hours ago

“Have just renewed my van insurance with one call . Would like to thank Le6. Leanne Warren-le6 one call had quoted me a great price 33% cheaper than last year but Leanne got the price down , tied in for 3 years , quick polite no fuss. A very friendly company. Thankyou.”

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Posted 15 hours ago

“CN4 Connor was really great in sorting out the current insurance, the change of registration and the insurance of the new car, brilliant thanks”

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Posted 15 hours ago

“MB9 was really friendly and customer service is amazing.”

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Posted 15 hours ago

“Had a live chat with EW2, she was very helpful and speedy response. Thanks again .”

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Posted 15 hours ago

“The person I spoke to was very professional, EL3.Thanks Ella.”

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Posted 15 hours ago

“Discussed my home insurance renewal with 'AC4', who helped me make a few tweaks to the proposal and managed to find me a 16% saving - thank you AC4.”

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Posted 15 hours ago

“EK2 was extremely helpful in arranging , and organising my car insurance from one vehicle to a new one”

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Posted 15 hours ago

“Great service on live chat with cd3.brilliant”

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Posted 15 hours ago

“TM1 very helpful and efficient happy with the service”

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Posted 15 hours ago

“JH7 was awesome! Thank you”

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Posted 15 hours ago

“GM2..Georgia was very patient and extremely helpful with my many queries..My renewal had a few problems and they were flawlessly sorted in quick time by this pleasant and friendly customer service assistant.”

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Posted 16 hours ago

“I needed to change my last name and marital status so used the chat option. My assistant KS3 was very helpful and was able to make changes straight away. This was a convenient and quick way to update my insurance agreement. Would recommend”

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Posted 16 hours ago

“Just writing to say how helpful AT7 was today when I had a query about my outbuildings insurance 😊”

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Posted 16 hours ago

“excellent and quick service from Jake ji9. Competitive renewal price offered and received”

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Posted 16 hours ago

“SM5 was courteous, understood my issues and promptly dealt with them, producing an acceptable quote.”

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Posted 16 hours ago

“Live chat with SP6 regarding renewal of car insurance and a change in circumstances. Very polite and helpful and resolved all issues in a very speedy and efficient manner. Could not recommend her and One Call Insurance highly enough! :-)”

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Posted 16 hours ago

“First year low car insurance and everything carried out online which suited my way of life. Unfortunately renewal quote wasn’t as competitive as I’d hoped - live chat with mb9 who was very good and did get me a better renewal quote but I decided to move elsewhere”

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Posted 16 hours ago

“I am a new customer to One Call Insurance, Lets hope they are better than some of the other car insurance companies out there. SF7 helped me a great deal, thank you.”

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Posted 16 hours ago

“ML2 was a breeze to deal with.”

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Posted 16 hours ago

One Call Insurance is rated 4.6 based on 403,851 reviews