One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,927 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,927 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent got everything I needed brilliant service from online chat Em4 , quote for car insurance and price was good 👍”

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Posted 5 hours ago

“Sp6, excellent service,very helpful”

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Posted 5 hours ago

“I have just used the online chat and have sorted my insurance renewal with a very helpful Advisor, ref KR2. She was very patient and answered all my queries with a full explanation and answered them very promptly. The whole process was really straightforward.”

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Posted 5 hours ago

“Very pleased with agent KR2. Renewal discussion went well via chat Thank you”

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Posted 5 hours ago

“EE3 was very helpful and efficient.”

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Posted 5 hours ago

“JE7-Jordan Was extremely helpful and sorted out my insurance without any fuss. Made the process very easy.”

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Posted 5 hours ago

“LD7 Very amazing customer service”

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Posted 5 hours ago

“I spoke with EF3 today who was helpful”

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Posted 5 hours ago

“I spoke to shanice SP6 and got the changes I asked for.everything was straight forward a d explained well.excellent service thank you”

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Posted 5 hours ago

“Brilliant chat service from Lauren D. Answered all my questions clearly and sorted out my query quickly.”

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Posted 6 hours ago

“Very satisfied with the service in sorting my car insurance with GB1 Helped to get a good deal and clear with explaining everything”

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Posted 6 hours ago

“Szymon (SW1) was very quick and easy to deal with and got me a better deal. Explained the policy endorsements and costs clearly.”

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Posted 6 hours ago

“Jasmine answered my query quickly and efficiently and checked to see that we didn’t want any more help.”

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Posted 6 hours ago

“KT7 was extremely helpful and resolved my issue in a professional manner and was very courteous. A pleasure to deal with. Many thanks.”

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Posted 6 hours ago

“SP6 Very helpful and sorted out my problem with the portal promptly.”

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Posted 6 hours ago

“Speaking with TJ2 was fine who answered my simple enquiry quickly. no issues MY only issue was that it wasn't easy to find an answer to a simple question without clicking on lots of buttons and some of which required policy details.”

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Posted 6 hours ago

“Quick east to deal with, had a chat with Em4 & she was really helpful. Never had any issues with One call insurance & will use them in the future.”

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Posted 6 hours ago

“This was brilliant, phoned up to sort my insurance for my replacement car after an rtc, he waisted no time sorting it out allowing me to get on fixing a time and date to get my car. Thanks”

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Posted 6 hours ago

“Szymon the customer advisor was extremely professional quick, efficient and knowledgeable regarding my renewal policy quotes”

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Posted 6 hours ago

“Online chat with Elisha (ET3) regarding renewal quote - all very quick and clear and they were able to get me a better deal than alternatives.”

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Posted 6 hours ago

One Call Insurance is rated 4.7 based on 429,927 reviews