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One Call Insurance Reviews

4.6 Rating 397,844 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 397,844 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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The information I was given was as per company policy. I don’t see why I should pay £42 to add a couple of bits of information to an existing policy.
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Posted 10 hours ago
VH3 was very helpful. Many thanks
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Posted 10 hours ago
top service by Ad8, really good company to deal with
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Posted 10 hours ago
KR2 was so helpful sorting my renewal I was going to cancel but she found me an acceptable price . The only problem I had is waiting nearly an hour on phone . Waited a long time on the chat too. Apart from that brilliant thank you
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Posted 10 hours ago
found agent LB3 very helpful in updating my change of address
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Posted 11 hours ago
Quick and sorted my request.
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Posted 11 hours ago
GM2 was very helpful, we had a bit of a joke but she was always very professional. Very good balance. Happy with the new quote, and able to stay with One Call as a result! Thanks :)
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Posted 11 hours ago
Dealt with issue quickly once agent was available.
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Posted 11 hours ago
Ben was really helpful and covered all my queries expertly.
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Posted 11 hours ago
**ET3 ** Spoke very good English, Polite and informative, rang back on time arranged 😊
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Posted 11 hours ago
JM3 was fandabidoze.
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Posted 11 hours ago
Very helpful customer service ID CH5, helped to renew my policy with reasonable price. Well done! Thank you.
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Posted 11 hours ago
KT7 was very helpful today. They were able to get me a better price for my insurance.
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Posted 11 hours ago
Resolved small update quickly
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Posted 11 hours ago
Operator DK3....Clear questions, friendly but professional manner, not pushy
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Posted 11 hours ago
Adam was helpful with all the details i needed to amend my insurance - Thank you
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Posted 11 hours ago
Ch5 was brilliant today
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Posted 11 hours ago
The guest chat was good but this was necessary due to the portal failing ! I would not recognise my account and subsequently I could not change my password, still can't , so I have requested a paper copy of my policy . Thank you
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Posted 11 hours ago
JB6 was extremely helpful and polite,although I had to wait some time for a call back ,she apologised for the delay but her very professional attitude and phone manner made for a very pleasant experience. Not something every company provides today! Customer service as it "shoukd be" but rarely is anymore. Thank you once again for making my day with a successful outcome!
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Posted 12 hours ago
I needed to make changes to my policy and it was quick and easy, agent AR5 was very helpful and answered all my question's
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Posted 12 hours ago
One Call Insurance is rated 4.6 based on 397,844 reviews