Login
Start Free Trial Are you a business? Click Here

One Call Insurance Reviews

4.6 Rating 391,348 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 391,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

ir 2 very helpful though it took quite a while for someone to become available
Helpful Report
Posted 26 seconds ago
VERY GOOD APART FROM WAITING TO SPEAK TO SOMEONE. I WAITED NINE MINUTES OVER YOUR FOUR MINUTES BEFORE SOMEONE SPOKE TO ME. OTHER THAN THAT ALL FINE
Helpful Report
Posted 11 minutes ago
Overall good customer experience. One negative was being chased for confirmation of no claims bonus long count of text messages and e mails received but no acknowledgement of document being sent was acceptable or not.Was finally resolved with helpful chat.
Helpful Report
Posted 1 hour ago
Prompt response ,could have been clearer as to how I needed to follow up and that it was successful
Helpful Report
Posted 2 hours ago
excellent service again thanks HM1
Helpful Report
Posted 2 hours ago
Slight wait on the online chat but once connected to an agent KS8 my request was dealt with straight away.
Helpful Report
Posted 2 hours ago
All online webchat but was efficient
Helpful Report
Posted 4 hours ago
Once I managed to navigated the portal, I found the process simple and easy to follow. Big thanks to KH2 who was very helpful and went through my policy so I was clear and happy with the level of cover I had purchased.
Helpful Report
Posted 5 hours ago
Ks8 ..sorted my cancellation after a long period of trying to get through on the telephone
Helpful Report
Posted 5 hours ago
Pay as you drive suits us, lower up front payment then reasonable pence per mile Not good that no way of contacting advisor over weekends unless making a claim Good service today from MC2
Helpful Report
Posted 8 hours ago
Gave me a slight reduction in my price
Helpful Report
Posted 1 day ago
Excellent help good policy well worth a visit and getting car quotes
Helpful Report
Posted 1 day ago
Rang One Call to query my home insurance renewal and was treated really well by Keira KT1, who got me the deal i wanted - brilliant!
Helpful Report
Posted 1 day ago
Polite, and informative.
Helpful Report
Posted 1 day ago
I don’t normally like communicating via ‘chat’ texts, but after the initial wait to get an agent, over 25 minutes, it all went very well and the agent very helpful.
Helpful Report
Posted 1 day ago
KT1 KEIRA Was very helpful and polite with my renewal Thanks for your service
Helpful Report
Posted 1 day ago
TM07 was brilliant today and really calmed me down whilst sorting out my Car Insurance after I’d been on the phone trying for over two hours trying to sort it all out. He was professional, friendly and calm and I’m happy I went back with one call insurance thank you TM07!🙂
Helpful Report
Posted 1 day ago
JF3 - provided all information required
Helpful Report
Posted 1 day ago
Vh3 helped me with my motor insurance request successfully, she was very helpful. Great service provided everytime by onecall.
Helpful Report
Posted 1 day ago
KS8 was very helpful with trying to sort a new quote. Have me all the details i needed and the correct department to call
Helpful Report
Posted 1 day ago
One Call Insurance is rated 4.6 based on 391,348 reviews