One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 429,538 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 429,538 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“hi. used site fpr issue had with documents . JC1 jasmin on chat sorted and will have docs sent out in paper form , as when took insurance out should have been sent as requested, so if recieve all good, thanku jc1 jasmin”

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Posted 19 hours ago

“Renewal review made easy. I had been given a cheaper quote from another company but ET3 did a full check and we settled on a price I’m happy with. Great service.”

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Posted 19 hours ago

“Fantastic service very prompt and very helpful”

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Posted 20 hours ago

“Fs2 was really helpful when contacted today had my query sorted in 2 minutes.”

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Posted 20 hours ago

“Samuel SN1 was extremely helpful I am a very satisfied customer thanks”

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Posted 20 hours ago

“The chat process was super easy. And our helper VH3 was super quick and helpful. Helping us navigate what to do in clear and concise way. Really good customer service.”

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Posted 20 hours ago

“Very helpful and knowledgeable agent (AS3)”

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Posted 20 hours ago

“El3 was very helpful today when I asked for my home content insurance renewal quote. She took time to review my details to get me the best price available. I am happy with the price and the service provided”

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Posted 20 hours ago

“Had to make an amendment to my policy via Chat, Jessica was helpful throughout and managed to sort my query out rather quickly, with professionalism.”

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Posted 20 hours ago

“Very helpful.”

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Posted 20 hours ago

“Fs2 was helpful as d informed me exactly what to do. Thank you”

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Posted 21 hours ago

“Fantastic help this morning with my car renewal quote. LE6 (Leanne) was super helpful & patient with my questions, offering me the Platinum member option which I’ve happily taken out. Thanks One Call!”

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Posted 21 hours ago

“LE6.Leanne Warren-le6 - Leanne contacted me as I had been trying to switch from annual payment to monthly instalments. Not only was she able to sort this easily , she was also able to reduce my annual premium by a significant amount and ergo my monthly instalments . Totally not expecting that and so grateful! Thanks again !”

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Posted 21 hours ago

“I had to renew my insurance and confirm some details which i did via live chat. I dealt with a very helpful operative AS3 The whole process was easy.”

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Posted 21 hours ago

“Very good service. Quick with helping”

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Posted 21 hours ago

“Difficult to access a "person" but eventually talking to CM7 was very good, very helpful, sorted everything for me”

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Posted 21 hours ago

“EE3 was super helpful and very quick with helping me”

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Posted 21 hours ago

“Amazing help from LE6- Leanne Warren. Today is a Sunday - a morning or Morse and then Sunday Brunch only 'BUT' the outstanding service i got from Leanne needs a mention! I typically dread renewing 'anything' online or on the phone as its boring, lengthy just 'one of those jobs'. Except this time! Leanne from one call made it 'easy AND enjoyable' AND at a great price! I have asked 'her specifically' to call me at renewal next year (I never auto renew with anyone) because, honestly, if it's the same straightforward service, price, enjoyable chat in between I will do exactly the same as this year - and for all forthcoming years and stay with One call and LE6- Leanne.”

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Posted 22 hours ago

“The service I received from the chat with AS3 yesterday was great. They helped me make the amendments that were needed and got me a much better quote for my renewal. Polite, friendly and helpful- thank you 😊”

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Posted 22 hours ago

“Spoke to LN1 regarding my insurance policy and he was very helpful and very polite. He explained things and was very patient with me.”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 429,538 reviews