One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,551 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had to make a change to my recently taken out car insurance and the agent ME8 was very helpful. Changes were made with no increase in insurance and no admin costs. Very happy.”

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Posted 13 hours ago

“CM1 answered my queries. Thank you”

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Posted 13 hours ago

“KG6 was very very helpful in my needs today best phone handler I’ve spoke to in my life THANKYOU”

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Posted 13 hours ago

“MB9 was very helpful and patient with my enquiries.”

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Posted 13 hours ago

“**BC1** Very helpful with a few queries I had with my policy and assisted in getting the right cover for my requirements.”

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Posted 13 hours ago

“SF3 (Solomon) was quick and efficient and very helpful”

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Posted 13 hours ago

“Agent was very helpful and the process was very smooth. I was able to update my policy easily. Thanks to Miya P”

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Posted 13 hours ago

“CG1 was very helpful and speedily sorted out my new insurance policy. Thank you very much.”

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Posted 13 hours ago

“Very helpful ...answered all my queries”

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Posted 13 hours ago

“Advice from ML2 was much appreciated, to enable me to find the best price available”

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Posted 13 hours ago

“Great help from AM2 today. Much appreciated 👍🏻”

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Posted 14 hours ago

“Very happy with am2 today very helpful and sorted my new quote out to my satisfaction; been a customer for one call for number of years and loyalty should be rewarded , thanks again to am2 .”

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Posted 14 hours ago

“I was not happy with my renewal quote and was helped by **KT7** who gave me some alternatives to consider and I selected a new policy. many thanks”

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Posted 14 hours ago

“SK3 was very helpful and answered all my queries within a timely manner . Sorted my new car cover with no fuss and gave me options to choose .”

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Posted 14 hours ago

“Very very helpful, I understood everything, very clear, +++++++++++”

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Posted 14 hours ago

“I spoke today with your agent ET3, and very happy with her clear and straightforward information provided, very pleasant and answered all my questions very clearly and concisely, hence my 5 star rating”

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Posted 14 hours ago

“Had some help improving my insurance quote with LE6.Leanne Warren-le6. She was vey polite and helpful, and provided a first class service. Many thanks Adrian”

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Posted 14 hours ago

“Excellent customer service from both GB1 & EW2 but system itself is very clunky. It asks you to input data which it then hides so you can't check before confirming it's correct. This caused a lot of unnecessary extra work for GB1 today”

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Posted 14 hours ago

“Speedy service Thank you”

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Posted 14 hours ago

“I was trying to change my insurance policy updating my new UK driving licence but the quote that CL4 proposed me was too expensive just for a little change. I am disappointed.”

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Posted 14 hours ago

One Call Insurance is rated 4.6 based on 412,551 reviews