One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,907 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,907 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well it would be 5 stars but having to wait nearly 12hrs before receiving insurance policy and being insured was abit of an inconvenience”

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Posted 1 hour ago

“Thanks to Tara for helping sort out my son’s car insurance after I’d accidentally entered his date of birth incorrectly 🤦‍♀️. She was helpful, friendly and got everything sorted without any fuss. Much appreciated”

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Posted 1 hour ago

“Rapid communication that allowed me to obtain the necessary information—something very important in such cases.”

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Posted 1 hour ago

“Many thanks to Sara F for dealing with an amendment to my car insurance efficiently and helpfully.”

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Posted 1 hour ago

“Extremely patient and very helpful . My contact was call Karly (KS8)”

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Posted 1 hour ago

“Held a chat with TW9 about renewal, unfortunately they wasn't able to match other quotes at this time, but they was very helpful and the chat service you provide is excellent.”

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Posted 1 hour ago

“NK3 was very helpful and resolved my issue very quickly and efficiently! Thank you for great customer care!”

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Posted 2 hours ago

“IR2 was very clear in her communication something that is important to me as I'm deaf. Made the whole process smooth and was happy to answer questions I was unsure of. Relaxed and unpressured call”

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Posted 2 hours ago

“LB5 was extremely helpful with my query putting my mind at rest resolving my query for me very polite and very helpful”

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Posted 2 hours ago

“Ld7 was really nice and understood me, took time to assure me and would happily speak back to her again thanks again”

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Posted 2 hours ago

“Jg4 was really helpful and very quick at dealing with my request today”

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Posted 2 hours ago

“Was so quick this morning to sort of my problem. Amazing service”

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Posted 2 hours ago

“Had a text chat with JP3 today Helpful, professional and immediately resolved my request Would definitely recommend”

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Posted 2 hours ago

“Spoke with EF3 about a sensitive issue Was extremely understanding and sorted out my problem efficiently and quickly.”

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Posted 2 hours ago

“Helpful Webchat with Wiktor WP1”

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Posted 2 hours ago

“Hi VH3 help me today and was sorted in minutes thank you x”

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Posted 2 hours ago

“Leanne Warren called me today regarding my car insurance renewal and I have to say the service I received was outstanding she went through everything with me and also saved me money on my renewal at no point did I feel pressured into renewing my policy she genuinely had my interests at heart.Leanne is a credit to your company and hopefully I will look forward to dealing with her next year and I would highly recommend your company to anyone looking for car insurance”

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Posted 15 hours ago

“Tk1 outstanding service, lovely to speak to”

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Posted 16 hours ago

“EW9 was a super helpful and went the extra mile for me when we were having issues uploading the no claims document. Nothing was too much trouble and thank you again for EW9 for making it less stressful.”

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Posted 18 hours ago

“The agent i dealt with called Britney—BC5—was absolutely fantastic and had so much patience helping this old pensioner update her car, she was absolutely wonderful and so patient. Technology is not at all my forte and I felt very very helped and listened to, if I had her now I'd give her a big big hug. Thank you Britney”

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Posted 19 hours ago

One Call Insurance is rated 4.7 based on 440,907 reviews