One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,835 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a query with my policy and did an online chat with Bethany G, she sorted out straight away and was a please to to deal with”

Helpful Report

Posted 1 hour ago

“quick response on chat and solved my issue”

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Posted 1 hour ago

“Very prompt and effective service for operator FP2.”

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Posted 2 hours ago

“JP3 was a great help. I renewed my policy in about five minutes.”

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Posted 2 hours ago

“Sp5 was a dream, smooth operator. Thank you”

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Posted 2 hours ago

“Ali provided excellent customer service in a friendly and efficient manner. **AY3** is an employee that Onecall should be aware of in regards to customer satisfaction for house contents renewal.”

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Posted 2 hours ago

“LD7 was very helpful and patient with me. Got the policy amendment I was looking for.”

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Posted 2 hours ago

“Roae was first class, proper no complaints at all. John”

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Posted 2 hours ago

“After trying to upload proof of NCB, unsuccessfully several times, i finally managed to get through to Keira by phone and Tia, on live chat, who both helped enormously, as the system refused to upload PDF. All sorted in the end, thank you to both.”

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Posted 2 hours ago

“They are very helpful and understanding with any concerns or issues I may be facing”

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Posted 2 hours ago

“SS9 very efficient and easy to deal with with”

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Posted 2 hours ago

“The member of staff was good at explaining the situation and informing me of what I needed to do. SB8”

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Posted 2 hours ago

“JC8 was quick and professional to help me thanks”

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Posted 2 hours ago

“Ss9 Very helpful and excellent customer service”

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Posted 2 hours ago

“I am so happy that Tom Hickman, TH3 dealt with me today, quite a tricky situation but Tom very professionally and quickly got me to the end of it with a positive result.”

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Posted 2 hours ago

“JP3 was very nice and professional great service”

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Posted 2 hours ago

“JP3 was very helpful , understood my needs and managed to get me what I needed.”

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Posted 2 hours ago

“Polite helpful call from SN1, explained everything clearly for me, thank you”

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Posted 2 hours ago

“I had an excellent experience with IR2. They were professional, courteous, and incredibly helpful from start to finish. My query was handled quickly and efficiently, and they took the time to ensure that all my questions were answered clearly. Their patience, knowledge, and commitment to providing great customer service made the entire process smooth and stress-free. IR2 is a real credit to the team, and I would not hesitate to recommend their support. Thank you for the outstanding service!”

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Posted 2 hours ago

“Helpful adviser , quick to sort issue”

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Posted 2 hours ago

One Call Insurance is rated 4.7 based on 446,835 reviews