One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 379,951 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 379,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and helpful from MB1.”

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Posted 16 hours ago

“My chat partner was really patient with me and helped resolve my online problem.”

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Posted 16 hours ago

“I contacted One Click reference Meghan or ML2 who really efficiently helped me with my original renewal query then managed to switch me to a new policy saving me over £10 per month with no loss of cover. Fantastic sevice - Many thanks to Meghan”

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Posted 16 hours ago

“HS1 was very helpful, answering all my questions.”

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Posted 16 hours ago

“The customer service provided by the agent MF6 was exceptional. Highly professional, polite and with a can do approach. Sorted me my problem within minutes a pleasure to talk to. A great example of how customer service agents can reflect positively on your view of an organisarion.”

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Posted 16 hours ago

“MG9 very helpful, very friendly and quick to give me the information I asked for. Many thanks.”

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Posted 16 hours ago

“Top service and appreciate the advice and opinions”

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Posted 16 hours ago

“Just had a live chat with **KT7** and she could not have been more helpful. I am not the youngest of folk but she made everything so easy for me. I got want I needed at the end of chat. Thanks KT”

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Posted 16 hours ago

“Great ring back service rather than being in the dreaded call queue. Fantastic efficient service from KT1 in processing my policy amendments and seamlessly arranging my policy renewal at a very good price.”

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Posted 16 hours ago

“Very helpful.”

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Posted 16 hours ago

“##BC1## Was quick to sort out my problem. Very pleased with her service. Many thanks. Jim”

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Posted 16 hours ago

“MC2 was very helpful with my query today he dealt with it very quickly never left me waiting too long thank you marshal”

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Posted 16 hours ago

“Very helpful”

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Posted 16 hours ago

“LS2 Was very helpful and completed request quickly at a more affordable price than the original quote. Happy to repeat and explain areas of the quote where necessary.”

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Posted 16 hours ago

“Spoke with ms2 about renewal she help get it sorted straight away would highly recommend”

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Posted 16 hours ago

“Agent MB1 was great - Answered all questions well and timely”

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Posted 16 hours ago

“TW9 achieved what I needed and was efficient, but it took much longer than it used to do when actually talking to somebody on the phone! Perhaps you should consider re-installing this option for the elderly insurer!”

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Posted 17 hours ago

“TJ2 was extremely knowledgeable and helpful”

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Posted 17 hours ago

“WP1 Was very helpful and completed request quickly”

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Posted 17 hours ago

“MB1 - Dealt with my enquiry quickly, efficiently, professionally and politely. Process was very easy and clear.”

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Posted 17 hours ago

One Call Insurance is rated 4.6 based on 379,951 reviews