One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 429,261 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 429,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KT7 was very professional but also very friendly”

Helpful Report

Posted 21 hours ago

“EF3. I spoke with two members of staff by on line “chat”. Elliot, the first respondent, quickly transferred me to the correct department with a brief but courteous explanation that he couldn’t assist. Becca (W) was the next colleague and she was very thorough, patient with my query and had exactly the right information. Thank you all at One Call”

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Posted 21 hours ago

“Not too long to wait and very efficient agent FP2 I think it was.”

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Posted 21 hours ago

“Helpful online chat today”

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Posted 21 hours ago

“ti2 was very helpful and confirmed all I needed to know regards the specific issues with my car prior to me committing to purchase insurance, thank you :-)”

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Posted 21 hours ago

“Prompt answer to my enquiry”

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Posted 21 hours ago

“SM5 SASHA was very helpful and go me a good price. very satisfied.”

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Posted 21 hours ago

“KS8 dealt with my query rapidly and was very polite. Great customer service. Fast response not forever waiting in a queue just to chat with someone. Would recommend 😊”

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Posted 21 hours ago

“Great quick advice by KS8, got me a great deal thank you”

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Posted 21 hours ago

“Spoke with Tommy, Username TM7 today regarding my renewal on my car insurance. The price has increased from last year and he managed to reduce the monthly premium to slightly less than I was paying. Very happy with the service, Tommy was very polite and friendly”

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Posted 21 hours ago

“Had a chat with Mati today about my car insurance. Very helpful indeed thank you mk4”

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Posted 21 hours ago

“Called a call centre. Was 5th in line. Waited 10 minutes. Associate that came on was very helpful. Asked the right questions to get me the information I requested. Followed up with an email. Very positive service. Thank you.”

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Posted 22 hours ago

“CM7 (Callum) was extremely helpful with finding me a better priced home insurance policy”

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Posted 22 hours ago

“BG3 was extremely helpful and very friendly even though it was via messages. I would certainly like to deal with this young lady again if I need to contact yourselves”

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Posted 22 hours ago

“TJ1 was extremely helpful and answered questions I had about my car policy. Shared further information reagarding breakdown cover. Very professional in manner on remote chat. Thank you”

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Posted 22 hours ago

“Great service from KS8 - prompt and professional!”

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Posted 22 hours ago

“I have dealt with customers agent MF7 Megan was really helpful and understood my new request. I can’t recommend this company more. Megan is a great ambassador for the company”

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Posted 22 hours ago

“niall helped us make changes on our existing policy, very friendly,helpful and polite 5Star service from him”

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Posted 22 hours ago

“JT3 was very helpful when my proof of no claims discount would not upload.”

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Posted 22 hours ago

“EW9 was efficient and concise in helping with my questions via live chat. Helped me decide on changing to one call insurance 👍”

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Posted 22 hours ago

One Call Insurance is rated 4.6 based on 429,261 reviews