One Call Insurance Reviews

4.6 Rating 332,703 Reviews
91 %
of reviewers recommend One Call Insurance
4.6
Based on 332,703 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Perry was easy to talk to and was able to sort out my query.
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Posted 1 day ago
Hours of struggling to log in - went to live chat TJ2 was excellent prompt and efficient/solved query in minutes
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Posted 1 day ago
Actually, so far I am not overly happy with the company due to finding the application process/information provided confusing but both PP1 and JC3 have been very helpful in sorting out the set up issues regarding my new home insurance policy. Can't fault these two from the chat and their help has stopped me from cancelling my policy today.
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Posted 1 day ago
Thank you MB1 for helping me with my renewal on the website chat. Very quick, convenient and super helpful! *****
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Posted 1 day ago
ji1 gave great quick service 👌
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Posted 1 day ago
Delighted with the service I received today from Leanne (LE6). She managed to get my renewal quote down and sort an additional insurance issue out for me. Would definitely recommend this provider based on Leanne's politeness and professionalism.
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Posted 1 day ago
My operator was Emily (EB4) very helpful chat with her and managed to achieve a result
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Posted 1 day ago
MB1 was very helpful sorting out all my issues very pleased with our chat brilliant service thank you
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Posted 1 day ago
Great service by CA4 following a query about policy renewal cost
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Posted 1 day ago
Great customers service from MB1
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Posted 1 day ago
PP1 amazing
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Posted 1 day ago
Dealt with user Ls7 who was very helpful and sorted me out with a deal that was better than the renewal quoted.
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Posted 1 day ago
Really helpful live chat, operator CW2 provided the solution to my query quickly and clearly. Thank you!
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Posted 1 day ago
Fast responce top draw service from TJ2
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Posted 1 day ago
I took out insurance with one call, not knowing that my daughter had already insured me with their sister company. I cancelled the policy I’d had with one call after only 6 hours after taking it out and they took £50 off my refund. I understand I should have had a cooling off period , but they charged me £50 for 6 hours. Surely not right?
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Posted 1 day ago
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Posted 1 day ago
Very good
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Posted 1 day ago
Good insurance if you have had problem in the past and need insurance. The person that help me was very good SM2
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Posted 2 days ago
Completely confused
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Posted 2 days ago
Happy with the person MB1 that took my call she helped me with the quote I had received and sorted my query and questions and was helpfull and friendly.
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Posted 2 days ago
One Call Insurance is rated 4.6 based on 332,703 reviews