One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,532 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,532 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I spoke with FF2, I was concerned that my price quote had gone higher than expected, new quote was agreed and I have re insured with them again”

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Posted 21 hours ago

“Been with them for years no complaints 😌”

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Posted 21 hours ago

“I spoke to Holly, HH2, who was very helpful and proffesional and sorted out my renewal.”

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Posted 21 hours ago

“SS9 . You were super helpful and happy to answer all of my many questions.”

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Posted 21 hours ago

“Ti2 was really helpful and helped me to get my daughter added to my insurance policy. She was patient and took time to explain things - especially since my typing was garbled due to predictive text!!! Ti2 thank you for being kind and patient and especially to add my daughter to my policy. I’m very grateful and appreciate your excellent service.”

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Posted 21 hours ago

“Easy to access service and agent DB4 was very helpful in updating my change in policy. Saving me £75 :)”

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Posted 21 hours ago

“MK4 was very helpful in what I needed thank you”

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Posted 22 hours ago

“ET1 was very helpful and got me an excellent quote on my buildings and contents insurance.”

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Posted 22 hours ago

“JM3 was very helpful and quick to answer my query. My concern was dealt with in under 10 minutes. The conversation was warm yet professional. Thank you Jack ☺️”

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Posted 22 hours ago

“RW2 was very helpful with my query and I didn't have long to wait to speak to an operator. Great service. Have been with One Call for quite a few years now, always get a good quote yearly for my car insurance.”

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Posted 22 hours ago

“SP6 Shanice was very polite, helpful and knowledgeable.”

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Posted 23 hours ago

“The One Call advisor was very helpful and answered my query straight away.”

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Posted 23 hours ago

“TJ1 was very helpful, and speedy.”

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Posted 23 hours ago

“Just dealt with my query incredibly quickly and effectively. I'd defo recommend this company to others and will I'm sure use you when I renew my car insurance next year.”

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Posted 23 hours ago

“Sorted my insurance out by using the chat ET1 was very helpful and covered all the extra bits I could have if I wanted them, when I said no thanks there was no pushy questions just a polite reply to ensure I had understood all the options.”

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Posted 23 hours ago

“Dealt with Melissa MX2. Very efficient and helpful.”

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Posted 23 hours ago

“Helpful today jc3”

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Posted 23 hours ago

“Query dealt with quickly by MG9”

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Posted 23 hours ago

“Well not being able to talk one to one is hard but on web chat, Tabitha TS4 today went above and beyond to sort out my car insurance”

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Posted 23 hours ago

“Great service from YJ1”

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Posted 23 hours ago

One Call Insurance is rated 4.7 based on 440,532 reviews