One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 403,965 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 403,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quick service from Ben for my query”

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Posted 1 day ago

“Sensitivity given to my situation and quick service received.”

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Posted 1 day ago

“I chatted with Lydia or LB3. She was extremely helpful and quick in her responses. I would recommend One Call Insurance to anyone looking for car insurance”

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Posted 1 day ago

“I spoke with KT7 with regard to my home insurance, and she was very prompt, friendly, and helpful. The live chat felt very personable, which is much to her credit. She provided additional info via email, and also responded very swiftly to a follow up email of mine. Highly recommend and would use again, thanks very much!”

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Posted 1 day ago

“Been with this company a long time always helpful and friendly but today SG4 was fantastic he had was a very friendly young man and very helpful”

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Posted 1 day ago

“CE4 was extremely helpful and successfully got all i needed today. Very pleasant, efficient and everything else. Thank you 😊”

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Posted 1 day ago

“SM5 was extremely helpful in sorting out my new policy, great service from SM5!”

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Posted 1 day ago

“I have been really worried and confused about renewing my home insurance policy due to having an active claim for subsidence ongoing. Esmond, ET1, talked me through what will be happening regarding the renewal and he provided me with reassurance and was able to answer my questions with patience and good humour. Thanks.”

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Posted 1 day ago

“Outstanding responsiveness and very helpful”

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Posted 1 day ago

“Excellent customer service dealt with issue speedily operator HS1”

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Posted 1 day ago

“Thank you for a speedy service in terminating a policy I no longer required (car had been sold) and confirming matters such as the balancing payment and availability of NCB certificate all at the same time. Very quick and easy via your Live Chat service with SS9”

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Posted 1 day ago

“brilliant service GB3 thanks very much”

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Posted 1 day ago

“Very polite, patient and professional person . Solved my portal problem after I couldn’t access it. He is asset to this company, deserves a promotion.”

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Posted 1 day ago

“JT3 was excellent in sorting out my query, thankyou”

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Posted 1 day ago

“I had a live chat with EW9 to change the name on my car insurance. I found it very odd to discuss this without speaking in person but he dealt with my request very quickly and efficiently.”

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Posted 1 day ago

“Have just renewed my van insurance with one call . Would like to thank Le6. Leanne Warren-le6 one call had quoted me a great price 33% cheaper than last year but Leanne got the price down , tied in for 3 years , quick polite no fuss. A very friendly company. Thankyou.”

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Posted 1 day ago

“CN4 Connor was really great in sorting out the current insurance, the change of registration and the insurance of the new car, brilliant thanks”

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Posted 1 day ago

“MB9 was really friendly and customer service is amazing.”

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Posted 1 day ago

“Had a live chat with EW2, she was very helpful and speedy response. Thanks again .”

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Posted 1 day ago

“The person I spoke to was very professional, EL3.Thanks Ella.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 403,965 reviews