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One Call Insurance Reviews

4.6 Rating 384,356 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 384,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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The agent was so good in explaining everything and sorting my policy out it was agent LC6
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Posted 1 day ago
Very friendly. Professional and helpful
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Posted 2 days ago
On live chat the operator BB5 was very helpful, re-quoting my automatic renewal that basically stopped me leaving One Call!
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Posted 2 days ago
Having had a problem getting into my portal ( as always). I spoke with a lovely gentleman called Jacob ( JW5 ) He sorted my enquiry promptly. Put my mind at ease and took the worry from me about my cancellation. Jacob is a credit to your company.
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Posted 2 days ago
AR6 very helpful and understanding very patient with me good job well done
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Posted 2 days ago
Live chat with Kelsey R very helpful and extremely patient.
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Posted 2 days ago
SK3 was helpful and professional with my enquiry, although my change of vehicle price was a lot higher than competitors.
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Posted 2 days ago
I had excellent customer service over the chat from Ellis. Clear, patient and helped reduce my premium. Very happy indeed
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Posted 2 days ago
JW5 dealt with my query quickly it was appreciated.
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Posted 2 days ago
Was having difficulty finding my proof of NCB. Connected to JW5 who managed to sort the issue out. Overall price is good, online access works fine. hHope I don't have to find out what the claims service is like!
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Posted 2 days ago
EW2 Chatted to elizabeth. Answered all my questions to solve my problem. Very happy.
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Posted 2 days ago
Tommy (TM) sorted out the change of quickly and efficiently, and answered all my questions to my satisfaction. Price quoted is very competitive I have been with one call for over 4 years now, which is the longest I have ever stayed with one motor insurance company. Which is a testament to the service and pricing. Thanks again One call And Tommy (TM7)
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Posted 2 days ago
KT1 was very helpful when I renewed my policy
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Posted 2 days ago
Could of asked for more professional help in sorting out my multi insured for tm7
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Posted 2 days ago
Ji9 was very helpful today when l called about a quote to insure a new car
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Posted 2 days ago
Easy to call and chat to an agent Ji9 who was absolutely delightful. Sorted out the problem within mins. Thank you
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Posted 2 days ago
Chatted to LC6 online as my renewal quote was high. It's was sorted out in no time at all and the new quote was lower than others I'd received online. So great service all round
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Posted 2 days ago
Ew3 was very helpful on the live chat and got everything sorted.
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Posted 2 days ago
SM2,was very polite and helpful, quick and clear to answer.
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Posted 2 days ago
I have just changed my policy details as just bought a new, added my husband to the policy too. IS1 was so helpful throughout the change. Fully recommend to use One Call
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Posted 2 days ago
One Call Insurance is rated 4.6 based on 384,356 reviews