One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,860 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RE1 Robyn was very helpful and adressed my query swiftly and efficiently, thank you.”

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Posted 21 hours ago

“RE1 was very helpful and was able to respond quickly and informatively to my various queries. She made the whole process painless. Thank you.”

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Posted 22 hours ago

“Very helpful, I requested my policy to be sent by post as I’m not very good with computers. I was all sorted for me”

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Posted 22 hours ago

“IS1 from the chat team was really helpful. Quick easy process to change vehicle, very informative and answered any questions I had quickly and efficiently. Thank you”

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Posted 22 hours ago

“They were good despite not being able to resolve my problem and I have had to go elsewhere AA5 (Adam) was polite, informative and helpful, shame to have to go elsewhere tho :)”

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Posted 22 hours ago

“TS4 was really helpful and patient.”

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Posted 22 hours ago

“AP08 Anais was excellent. Clear information provided and follow up call to check all was ok. Brilliant.”

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Posted 22 hours ago

“i bought a new van, and my advisor SK3 swapped my van on my policy quickly and hassle free using the agent chat. Thank you.”

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Posted 22 hours ago

“Well done One Call yet another year with no problems raised when I couldn't take the renewal call, LE6.Leanne Warren-le6 immediately offered to phone me back at a time that would suit. When she did ring back she was polite and patient, her customer service training has been very good as she provided an excellent service.”

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Posted 22 hours ago

“Did an online chat with NP3 about renewing my home insurance policy. The price had gone up considerably but the agent got me a better price which I was happy to continue with”

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Posted 22 hours ago

“I am very happy to communicate with BN1, Ben. He understood my concerns very well and made me everything crystal clear. I thank him very much.”

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Posted 22 hours ago

“One call but a nightmare to download,transfer update for me a n 80 year old who is not very computer literate. I used the post in the end. They dont take E Mails!!”

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Posted 22 hours ago

“One call but a nightmare to download,transfer update for me a n 80 year old who is not very computer literate. I used the post in the end. They dont take E Mails!!”

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Posted 22 hours ago

“CL4 excellent customer service, spoke Clearly and was very helpful. I have renewed my policy.”

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Posted 22 hours ago

“LG3 was very polite and helpful. sorted the information I needed very quickly.”

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Posted 22 hours ago

“Bg3 was brilliant and solved my issue immediately many thanks”

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Posted 22 hours ago

“Lovely young man William G answered my call, helped me get the right price with a few extras from last year, much appreciated and a good representative for one call ins. Thank you M.G.”

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Posted 22 hours ago

“SM2 was very helpful polite and professional a credit to your company”

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Posted 23 hours ago

“great customer service from SP6 saved me some money on my rental and got it all sorted quickly”

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Posted 23 hours ago

“IS1 was very helpful. Offered me several options regarding breakdown cover. Was not pushy and was very polite. I renewed with her.”

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Posted 23 hours ago

One Call Insurance is rated 4.7 based on 446,860 reviews