One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 391,893 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 391,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 16th July 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MB1 was very informative and helpful”

Helpful Report

Posted 1 day ago

“**AEI** was very pleasant from start to finish. She asked a few questions before she asked what she could help me with. I discussed what I wanted and she came back with a quote which I went with to renew my home insurance. It was a pleasure to speak to somebody who was kind and upbeat”

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Posted 1 day ago

“LG3 was really helpful and sorted my query. Excellent service!”

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Posted 1 day ago

“Excellent service very helpful person who sorted my payment out 👍”

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Posted 1 day ago

“HM1 was super helpful - sorted my query in no time. Thank you!”

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Posted 1 day ago

“Thomas TS3 - extremely helpful renewing my house insurance, even got me a better deal - Thank you Thomas!”

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Posted 1 day ago

“I spoke to Jack JM3, who helped sort out my insurance for my car, it took a while, but all the way throughout he was polite and friendly and got a insurance to suit me, he was pleasant chap to speak to. Happy with the outcome.”

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Posted 1 day ago

“AE1 was excellent in helping me to arrange a satisfactory home contents insurance renewal. I am a very happy customer staying with One Call for another year. Thank you!”

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Posted 1 day ago

“JB3 was very patient and efficient as he sorted out the issues with getting my purchased insurance started. Thank you very much for helping me out Jack - you’re a star!”

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Posted 1 day ago

“My experience with JB6 was exceptional. She was courteous, knowledgeable and very helpful. She spent time going through various quotes until we found one that met my requirements. I was very pleased with the outcome. Many thanks.”

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Posted 1 day ago

“Kadie (KT7) was amazingly brilliant. So helpful, supportive and considerate. She listened to my needs and supported me making my own decision. I left our interaction feeling delighted with one call insurance. Kadie in an asset you need to keep hold of!!”

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Posted 1 day ago

“Quick and efficient at dealing with this particular issue”

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Posted 1 day ago

“AE1 was extremely helpful.”

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Posted 1 day ago

“KT1 was very helpful with our renewal”

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Posted 1 day ago

“Great customer service”

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Posted 1 day ago

“Had a simple renewal conversation on the online chat in 5 minutes with ir2 at onecall. Reduced my renewal premium by £50. Thanks”

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Posted 1 day ago

“I spoke with JM3 today (jack) he was so helpful and patient with an older customer that was getting rather muddled with it. He didn’t rush me and took considerable time to explain everything. Sorted my query out and I was very happy with the way he handled it.”

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Posted 1 day ago

“This year's renewal was cheaper than last year's policy.I had trouble while trying to access the renewal documents and had to revert to live chat. Charlie (CH5) the customer support was extremely helpful and resolved all my issues.”

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Posted 1 day ago

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Posted 1 day ago

“Excellent customer service from JB6”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 391,893 reviews