One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,488 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LN1 very helpful and rectified my query with no hassle”

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Posted 1 day ago

“Spent a few minutes with Paige on the customer portal and it was worth my while. Great service provided”

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Posted 1 day ago

“Ss9 was very helpful”

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Posted 1 day ago

“Helpful quick and got my pri e down”

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Posted 1 day ago

“A long wait, but DB7 was very helpful and sorted out my query quickly.”

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Posted 1 day ago

“JC1 was most helpful in locating documents which we could not find in our account. We needed to cancel the policy, and she arrangedLC everything.”

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Posted 1 day ago

“EW2 was helpful today, thank you for the support”

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Posted 1 day ago

“MX2 agent was very helpful and helped get my renewal down to a reasonable amount.”

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Posted 1 day ago

“BB7 was very helpful”

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Posted 1 day ago

“Extremely helpful customer service, very efficient and clearly explained everything. Thank you”

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Posted 1 day ago

“Had a lot of valuable help with ME8 today. She helped with a problem I had. Didn't think it could with live chat but she did.”

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Posted 1 day ago

“Had a lovely chat with cm7 today regarding my renewal he was very professional explaining everything, and we came to an agreement for my new renewal price, have been with one call for a few years now and will continue to do so especially with pleasant understanding call handlers like CM7 So thank you.”

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Posted 1 day ago

“EW9 was very helpful although through no fault of his we did not manage to resolve the issue it was due to my inability to upload required document.”

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Posted 1 day ago

“Very friendly live chat when I wanted to confirm a query, good prices for my insurance so very pleased”

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Posted 1 day ago

“First I got a deal, 2nd I didn’t waste time to get someone to help me, and I am happy the way the agent works out on my concerns.”

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Posted 1 day ago

“Leanne Warren was very efficient, and very helpful., and sorted my car insurance renewal in a timely manner.”

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Posted 1 day ago

“IS1 Very quick, helpful and efficient, just what the customer wants, thank you”

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Posted 1 day ago

“ti2 very helpful thanks”

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Posted 1 day ago

“Got in touch to cancel my car insurance policy. I dealt with Maddison (ME8), who quickly and efficiently dealt with the cancellation for me.”

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Posted 1 day ago

“Melissa was very helpful explaining my policies,great communication 5 Star*****”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 423,488 reviews