One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,649 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,649 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful.”

Helpful Report

Posted 1 day ago

“Fs2 was helpful as d informed me exactly what to do. Thank you”

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Posted 1 day ago

“Fantastic help this morning with my car renewal quote. LE6 (Leanne) was super helpful & patient with my questions, offering me the Platinum member option which I’ve happily taken out. Thanks One Call!”

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Posted 1 day ago

“LE6.Leanne Warren-le6 - Leanne contacted me as I had been trying to switch from annual payment to monthly instalments. Not only was she able to sort this easily , she was also able to reduce my annual premium by a significant amount and ergo my monthly instalments . Totally not expecting that and so grateful! Thanks again !”

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Posted 1 day ago

“I had to renew my insurance and confirm some details which i did via live chat. I dealt with a very helpful operative AS3 The whole process was easy.”

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Posted 1 day ago

“Very good service. Quick with helping”

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Posted 1 day ago

“Difficult to access a "person" but eventually talking to CM7 was very good, very helpful, sorted everything for me”

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Posted 1 day ago

“EE3 was super helpful and very quick with helping me”

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Posted 1 day ago

“Amazing help from LE6- Leanne Warren. Today is a Sunday - a morning or Morse and then Sunday Brunch only 'BUT' the outstanding service i got from Leanne needs a mention! I typically dread renewing 'anything' online or on the phone as its boring, lengthy just 'one of those jobs'. Except this time! Leanne from one call made it 'easy AND enjoyable' AND at a great price! I have asked 'her specifically' to call me at renewal next year (I never auto renew with anyone) because, honestly, if it's the same straightforward service, price, enjoyable chat in between I will do exactly the same as this year - and for all forthcoming years and stay with One call and LE6- Leanne.”

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Posted 1 day ago

“The service I received from the chat with AS3 yesterday was great. They helped me make the amendments that were needed and got me a much better quote for my renewal. Polite, friendly and helpful- thank you 😊”

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Posted 1 day ago

“Spoke to LN1 regarding my insurance policy and he was very helpful and very polite. He explained things and was very patient with me.”

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Posted 1 day ago

“Excellent 5* service from EG4. Recommended to all for straight forward and patient help when I changed my wifes car.”

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Posted 1 day ago

“EL3 was very polite and helpful, when answering my call to support my questions. Taking the time to provide the best deal, that suited my needs.”

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Posted 1 day ago

“Live Chat was excellent.”

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Posted 1 day ago

“HG1 was very helpful and helped me with my enquiry. They were quick and efficient”

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Posted 1 day ago

“Operative KT1 was very helpful but why do we have to play the game year in year out. I just got £69 off my renewal by talking to Keira . Also could not log in to my portal today , no problem earlier in the week .”

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Posted 1 day ago

“Very happy with the service from JE7 today.”

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Posted 1 day ago

“A totally outstanding service today by KT1 and a deal I can't ignore. I was going to sell the car in the next few days as the cost of running it has climbed to silly figures but the reduced Insurance has made me think again. Thank you”

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Posted 1 day ago

“KT1 was very helpful and efficent”

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Posted 1 day ago

“⭐⭐⭐⭐⭐ Excellent customer service from Hannah (HG1). She was polite, professional, and very helpful throughout the process. She answered my questions clearly, checked the status of my policy, and kept me updated every step of the way. Thank you for your assistance and great customer service. Hasan”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 429,649 reviews