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One Call Insurance Reviews

4.6 Rating 398,082 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 398,082 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Good value for money, and easy application form to fill out
Helpful Report
Posted 1 day ago
**Js4** thank you Jane for sorting out my house insurance. I couldn't afford the renewal quote, but you got me a wonderful price. Thank you
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Posted 1 day ago
SS9 was wonderful and helpful and got our quote reduced to beat other competitors. Another year we stay with one call .
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Posted 1 day ago
A long wait on chat but when I got through Megan was very helpful regarding policy renewal
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Posted 1 day ago
My contact today was to improve my renewal price. Mission accomplished.
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Posted 1 day ago
Had to change my policy today, and MF7 (Megan) was fantastic. No hassle, no fuss. Asked me what I needed and all sorted in a few minutes. Well done Megan.
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Posted 1 day ago
Really helpful agent. helped me reduce car insurance by considerable amount. prompt and clear with information and friendly. Agent KS8 may thanks.
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Posted 1 day ago
ER1 was most helpful and patient. We sorted it all out with a virtual smile. Thank you
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Posted 1 day ago
SK3 quick and easy...great service
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Posted 1 day ago
Easy to deal with
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Posted 1 day ago
The agent was a bit slow in replying during the chat. A bit direct with the replies, no please or thank you's
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Posted 1 day ago
Great help from BB7 with an issue with our new policy details. After saving over £100 on our insurance and with more cover than with our last insures will definitely be in touch when renewing our other cars when their policy’s are up for renewal.
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Posted 1 day ago
CD3 was extremely helpful when changing over my insurance to a new vehicle.
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Posted 1 day ago
This is too blunt a tool to give feedback. I had a truly awful experience trying to navigate your website trying to amend my account. The chat help was no help. Endless waiting. Then the phone line was also endless waiting. The call back never came so I rang again and left it on speaker phone while my life continued. Finally Charlotte CR8 answered and all was well thereafter. No stars for the earlier customer service. 5 stars for Charlotte as she deserves bumping up in the office competition😉
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Posted 1 day ago
Excellent professional service by GM2
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Posted 1 day ago
Brilliant customer service from ML2 resolved my issue and kept me as a customer. Thankyou
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Posted 1 day ago
I have been trying to change my direct debit account and ci9 (Courney H) has been very friendly and helpful. The service was fast and they made sure i was helped with all questions answered immediately. Thank you very much would love to be helped by the same person if ever required.
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Posted 1 day ago
Great service by GM2
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Posted 1 day ago
Had a chat with customer service assistant SM2, as I needed to cancel my car insurance policy as I sold my car. SM2 sorted everything out very quickly and efficiently.
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Posted 1 day ago
ET3 was very friendly and answered all queries efficiently and we agreed a reduced renewal price
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 398,082 reviews