One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,488 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“HG1 was really helpful and managed to sort out my problem very quickly. I didn't think anyone could help but she did!”

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Posted 1 day ago

“JH7 was very helpful in explaining how my payments were being made and advised me for the future.”

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Posted 1 day ago

“Was Happy with my chat it does take time Britney was helpful BC5 just feel be easier to talk to someone more straight forward that’s my opinion”

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Posted 1 day ago

“CD3 - representative spoke with was very friendly and helpful providing great customer service and made it a smooth process transferring policy from old car to new.”

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Posted 1 day ago

“TJ2 extremely helpful and friendly, understanding about my questions overall great experience!”

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Posted 1 day ago

“Today I sought to discuss my car insurance renewal premium and was very pleased to be given outstanding , patient and considered customer service and support from JE-7 Jordan. She guided me through the process in a professional manner, succinctly in simple language taking on board my concerns and helped me to arrive at a positive result enabling a significant saving on my quotation. A big thank you to Jordan and One-Call Car Insurance.”

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Posted 1 day ago

“Great and quick service from SS9”

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Posted 1 day ago

“Perfect service. Call answered very quickly by Callum Malone. He was pleasant, a good communicator, understood my query and produced a good outcome.”

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Posted 1 day ago

“My query was dealt with in a fast and professional manner. I don't usually like to do live chats. I prefer to speak to somebody. But this was so easy”

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Posted 1 day ago

“Excellent service Layla”

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Posted 1 day ago

“Good guote excellent service from jordon”

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Posted 1 day ago

“Very helpful service from KT7 who quickly grasped that we wanted to cancel the policy, not that we were dissatisfied with the service, but had moved address and had taken out another policy with a different firm.”

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Posted 1 day ago

“Sm2 was very informative and helpful”

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Posted 1 day ago

“HM1 helped with my query quick and efficient and got everything sorted for me. Many thanks”

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Posted 1 day ago

“I contacted your on line portal today and spoke with Marcela (MG9) she was very quick and helpful and we soon completed the business.. Well done to her”

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Posted 1 day ago

“Agent TJ2 really helped me resolve my query with OneCall insurance efficiently - with a good balance of required protocol and helpful, sensible problem solving. They were friendly, succinct and effective. They saved me time and money and I was highly satisfied with the outcome. Thank you Tara.”

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Posted 1 day ago

“I have given 5 stars purely for the help that I was given by LB5 on customer services. I am appalled by the amount I'm being charged to cancel my insurance policy as I no longer have the car. This 5 stars goes to LB5 for her help today, but OneCall - you will never be getting business from me again nor will I be recommending you.”

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Posted 1 day ago

“Dealt with my change swiftly and at no extra cost”

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Posted 1 day ago

“He was very polite and helpful”

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Posted 1 day ago

“Went onto live chat to discuss my arrears chatted with LH5 who was brilliant and helped me to work out a plan to pay. So thank you so much for your help.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 423,488 reviews