One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 398,328 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 398,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service from KT1 – Keira – kt1. Very helpful and my insurance renewal was sorted out very quickly.”

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Posted 1 day ago

“Spoke to IS1 , very clear efficient information which is all that I needed .”

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Posted 1 day ago

“Spoke username – “KT1 – Keira – kt1” who was very professional and helpful in renewing my insurance and looking for the best quote.”

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Posted 1 day ago

“SS9 was very helpful with everything I needed and carried it all out quickly”

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Posted 1 day ago

“LE6 Leanne Warren was so helpful today. She was clear, precise, and extremely helpful. Thank you Leanne”

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Posted 1 day ago

“KT7 was excellent.”

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Posted 1 day ago

“Pleasant and efficient”

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Posted 1 day ago

“Many thanks 10 out of 10”

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Posted 1 day ago

“I find this company highly unethical. I had to cancel my car insurance as i had to sell my car as i couldnt drive. They made it almost impossible to contact them, no phone number, a chat line which was unhelpful. When i did finally manage to get them to accept my cancellation they piled on so many extra penalties it would have better to let the policy run. Because of this service I decided not to reinsure my house with them. I could not contact them by phone, tried to use the chat line but apparently I didn't pass security despite saying I wanted not to reinsure. I cancelled my direct debit for the next year but it was taken anyway. The bank reimbursed me. One call now are charging me £136. Even then I have to send them a copy of my policy schedule from my new insurers. This i did and they say the underwriters won accept it. So unethical.”

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Posted 1 day ago

“KT7 - Kadie This is for you Kadie - you are an absolute stand-out super star! From the moment we spoke today, you have been nothing but professional, helpful, and informative. You have helped me save money on my renewal and also ensured I had the best options. Dealing with you was so easy and painless - I feel lucky that I got to speak to you today! Cant recommend you enough, thank you!!! Mr & Mrs Landers x”

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Posted 1 day ago

“Charlie H made me very happy today, thanks.”

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Posted 1 day ago

“Spoke to Keira Tombs about my home insurance renewal, really happy with the service and Keira was extremely helpful professional and friendly, she did a great job and was a pleasure to speak to I think she is a credit to one call insurance.”

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Posted 1 day ago

“Nail was very helpful and professional, thank you”

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Posted 1 day ago

“Contacted one call through chat and my request was dealt promptly by Adam AR5. Very happy with the service”

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Posted 1 day ago

“Very polite and efficient SK3”

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Posted 1 day ago

“LE6 was very helpful. They help me with the changes to my policy and explained the benefits on the policy, also ran a new quote and got a better price.”

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Posted 1 day ago

“Very happy with ease & explanations to set up policy”

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Posted 1 day ago

“IS1 was super helpful, efficient, patient and clear. I think onecall is one of the best insurance companies I've had.”

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Posted 1 day ago

“SK3 was so helpful and efficient can’t fault the agent very quick too”

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Posted 1 day ago

“LD7 was extremely helpful in making changes to my policy and provided me with all the information I needed.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 398,328 reviews