One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,128 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JE3 on the customer chat was efficient and helpful. Price wasn't so great, but hey, that's insurance after all. But service was good in changing details on car insurance. Thanks JE3”

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Posted 1 day ago

“I was dealing with Grace (GB1). I needed some information concerning policy procedure for my car insurance. She explained everything in detail very quickly. She came across as very knowledgeable and very polite. It was a pleasure dealing with Grace (GB1). Thankyou.”

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Posted 1 day ago

“HH2 was very helpful , I will be back next year.”

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Posted 1 day ago

“BC5 was very polite and helpful”

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Posted 1 day ago

“Le6 was very helpful”

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Posted 1 day ago

“Spoke to MB9, everything was made clear, managed to get my price down as well. Thanks MB9”

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Posted 1 day ago

“Josh (JC8) went above and beyond my expectations for customer service with car insurance. He is very polite, very patient and above all very cheerful. Well done Josh and thank you.”

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Posted 1 day ago

“On the online chat, CM1, was very clear and helpful. I was able to sort my problem without wasting too much time. Thanks.”

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Posted 1 day ago

“JF3 provided good service via chat today.Happy with service/information provided,as well as being able to change home address...”

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Posted 1 day ago

“Very helpful, quick, polite and efficient. Thank you PE2”

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Posted 1 day ago

“Agent FJ2 was very helpful in securing a better deal with my Car Insurance Provider making the process straight forward and accommodating. Well done.”

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Posted 1 day ago

“Had a live chat call with AW1 who dealt with my enquiry quickly and effectively. My experience with One Call has been great all round.”

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Posted 1 day ago

“Dealt with Adam ref AR5 who was extremely helpful to change over our car”

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Posted 1 day ago

“ME8 was very helpful and professional at all times and talked me through what I needed to do. She was also very understanding. Thank you Maddison”

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Posted 1 day ago

“Very helpful in resolving a problem I had today. CM1 was very helpful indeed!”

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Posted 1 day ago

“BB7 was very helpful and patient with me when I phoned up to change my vehicle details to a new car on my current policy. He explained everything clearly and it was a smooth and pleasant experience.”

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Posted 1 day ago

“Very patient and sorted everything quickly”

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Posted 1 day ago

“Sian was so helpful and professional and instantly put my mo d at rest. Thanks 👍 x”

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Posted 1 day ago

“One Call Insurance Employee AT7. I had a query, and this was instantly resolved by your efficient, outstanding, and professional employee. Because of the immediate resolution to my query from your employee, I have recommended One Call Insurance to my friends and family. Thank you again for your 5-Star Customer Service. Impressive.”

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Posted 1 day ago

“Very helpful, change of vehicle all sorted by CM1.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 418,128 reviews