One Call Insurance Reviews

4.6 Rating 334,413 Reviews
91 %
of reviewers recommend One Call Insurance
4.6
Based on 334,413 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Posted 1 day ago
LE6.Leanne Warren-le6 was very patient and helpful.
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Posted 1 day ago
Easy and polite customer service. Brilliant
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Posted 1 day ago
An awful experience with the customer service online chat and you cannot talk to an actual customer services agent. Cancelling my renewal because of an error they made.
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Posted 1 day ago
I used the chat service today as the online portal couldn't change my registration without me chatting to someone. AT7 couldn't have been more friendly or helpful, they had to contact the insurance provider which took some time but they kept me updated throughout. Would absolutely recommend One Call from todays experience, well impressed!
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Posted 1 day ago
RW2 - Gave great service today.
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Posted 1 day ago
Great help from SL9!
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Posted 1 day ago
Very prompt service. My problem dealt with efficiently.
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Posted 1 day ago
Advisor MB1 was helpful to resolve my concern
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Posted 1 day ago
Customer service great..(username At7) was fantastic!!.....via on line..but personally I'd much prefer speaking in person..to an operator!! Very hard to communicate with...as the call option is not really available for anything other than claims or breakdown
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Posted 1 day ago
Quick and efficient thank you
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Posted 1 day ago
BN1 was extremely helpful in resending the pay-as-you-go tracker and answering questions. He is a credit to One Call Insurance. Hopefully, One Call Insurance will be as great as BN1 was.
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Posted 1 day ago
AT7 was totally brilliant - the type of transaction i love - JSY
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Posted 1 day ago
Good service
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Posted 1 day ago
Called the renewals team today to review my policy etc. Spoke to Adam (AD8) who was very professional, talked me through everything and sorted out a very competitive renewal quote, therefore winning my business for yet another year! Always found One call very easy to deal with and many thanks to AD8 for your help
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Posted 1 day ago
Needed to change details on my policy.. It was very simple and done quickly. Very helpful customer service. RW2 got me where I needed to be.
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Posted 1 day ago
ok my problem is not a problem no more all was sorted by BN1 thank you
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Posted 1 day ago
I spoke to call centre operator GF7. Great communication, fast response and dealt with the issue I had expertly. As for One Call themselves, it’s early days but looks like I made the correct choice for my insurance company. Great job all round.
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Posted 1 day ago
I dealt with AR6 this morning and she helped with my query. I was very happy with the service and AR6 even gave me options to upgrade and improve my cover.
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Posted 1 day ago
Had to contact customer service today to adjust my policy on renewal. Spoke to LE6.Leanne Warren-le6 who assisted me with the changes needed and even saved me a few quid extra in the process. Leanne listened to me and adjusted my policy quickly and professional.
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 334,413 reviews