One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,488 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The online chat was very useful. the agent CN4 was most helpful in aiding me with confirming my no claims bonus. Highly recommend :)”

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Posted 1 day ago

“Quick response to enquiries”

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Posted 1 day ago

“SS9 helped me renew my car insurance at a good price with good benefits. Thanks”

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Posted 1 day ago

“My customer assistant gave a first class service, with all the information I needed and was attentive to my needs. I was delighted with the service”

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Posted 1 day ago

“Very informative, polite and helpful.”

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Posted 1 day ago

“Really helpful live chat, than you”

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Posted 1 day ago

“Leanne LE6 ( Leanne Warren- le6) was very helpful, friendly and very professional. 5 star advice full of information and made it very easy for me to stay with One Call as Leanne found me a better quote.”

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Posted 1 day ago

“JE-7Jordan was superb in dealing with my request for a review of my renewal proposal. As a result of my request she sorted a much more acceptable quotation .that I was able to accept .so many thanks again Superb service well done you”

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Posted 1 day ago

“Spoke to EL3 as renewal was to high she went through everything and got me cheaper price. Her customer service skills were excellent as well as her manner”

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Posted 1 day ago

“One Call staff are always very helpful with any query you may have. The guy who helped me today was great in all aspects his username was AR5”

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Posted 1 day ago

“Call back came very quickly. My request was handled very competently by a charming young lady and I am very happy with the service and result.”

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Posted 1 day ago

“Rang to add a family member onto our existing policy as they are learning to drive. Niall, NE1, was helpful, informative and had completed the change within 15 minutes. Thanks”

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Posted 1 day ago

“Very quick response and helpful.”

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Posted 1 day ago

“Excellent online chat service - AM2 was great and sorted my query quickly”

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Posted 1 day ago

“I have just used the chat functionality regarding a new policy I'd setup for a different address to the one my portal is registered against. JC1 was very helpful and resolved the query I had.”

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Posted 1 day ago

“Able to answer my question”

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Posted 1 day ago

“EL3 was able to deal with a query I had very quickly and renewed our cover in a highly efficient manner. Well done”

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Posted 1 day ago

“I have just had a live chat with PS1 at One Call Insurance. The caller was very helpful and explained everything to me.”

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Posted 1 day ago

“Spoke with KT7 - again, she resolved my renewal query very quickly, efficiently & with minimal fuss. Brought my quote down significantly. Very happy to have renewed so easily.”

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Posted 1 day ago

“Thank you PE2 for your service today. You were very helpful and professional and you dealt with my query effectively.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 423,488 reviews