One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,936 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,936 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from JQ1 today. I had to change my insurance as getting another vehicle. He was very helpful and sorted everything out for me. Thank you JQ1.”

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Posted 2 days ago

“Very efficient service”

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Posted 2 days ago

“SW1 helped with changing my policy when I was ready to leave. Very helpful.”

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Posted 2 days ago

“Agent c04 Caitlin was so helpful when I needed help today - she was very patient and friendly - thank you”

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Posted 2 days ago

“I spoke with RW2. I was dealt with verry quickly and sympathetically. The advice given was very clear Thanks”

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Posted 2 days ago

“tj2 The person was help full and solve my problem”

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Posted 2 days ago

“Customer service colleague MK4 was very helpful today, directing me via a link on his email to enable me to purchase a short term insurance cover for a loan car while mine is broken down. He was very informative and helpful Thank you”

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Posted 2 days ago

“Tyler was very helpful, patiently addressed my queries regarding my car policy renewal questions and made amendments to my complete satisfaction. Excellent service, thanks.”

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Posted 2 days ago

“Again, Leanne (LE6) did me proud this year with getting a better price. I recognised her helpful cheery self from last year. What a star.”

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Posted 2 days ago

“I made an enquiry and operative vh3 provided me quickly and comprehensively with everything zi needed to know I look forward to contacting her again when I have another question”

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Posted 2 days ago

“Co4 agent was helpful and looked up the solution to my problem regarding adding protection to my no claims.”

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Posted 2 days ago

“It offered me a competitive renewal quote and the agent HH2 understood my personal requirements fully”

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Posted 2 days ago

“I spoke with LC 6 who took his time reviewing our car insurance policies and undertook the process of renewing my policy in a timely manner after updating all of the relevant details to ensure the renewal went through with a minimum amount of hassle - first class service.”

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Posted 2 days ago

“Great service. Many thanks.”

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Posted 2 days ago

“Just. renewed my car insurance with Leanne (LE6.Leanne Warren-le6) who couldn’t have been more friendly and helpful. Despite the big hike in the renewal price she managed to get it down to a much more acceptable amount. What a difference to many other insurance agents. Thank you Leanne, you’re a star.”

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Posted 2 days ago

“WP1 was able to support me through the process of changing my policy. Very thorough - thankyou”

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Posted 2 days ago

“Great customer service went above and beyond . Five stars thanks”

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Posted 2 days ago

“JT3 was most helpful. I received the documentation immediately and everything was easily renewed.”

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Posted 2 days ago

“Great service, thank you”

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Posted 2 days ago

“i had to update my insurance as i have changed my car, i am not really one for a live chat, i prefer to call but the lady that helped me, SM6 was extremely helpful and patient with me, she dealt with my enquiry very professionally and quickly”

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Posted 2 days ago

One Call Insurance is rated 4.7 based on 440,936 reviews