One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,164 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ps1 was very polite and profesional and answered all of my questions and even got my price down.”

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Posted 1 day ago

“Hi had a chat today with** ML2 ** about a renewal and she was very helpful and courteous. I got a very good price which I am taking up.Thank you Megan.”

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Posted 1 day ago

“My call with thr agent KT7 was entirely professional and my needs were met in full”

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Posted 1 day ago

“Ei1 Thanks for your help”

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Posted 1 day ago

“I spoke to Raza earlier today with regard to my forthcoming renewal insurance quotation. I found him to be very helpful, professional and patient. First class service - thank you Raza.”

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Posted 1 day ago

“Easiest online experience I've had with onecall. The call handler ps1 is a credit to you, found them so helpful...I came on, she sorted me out, and I was gone. Very polite and courteous. Brilliant. Please than ll ps1 for me.”

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Posted 1 day ago

“I needed a revision to my policy so selected the general enquiry on the portal. It was a long wait, but once connected to an operator Alisha ( AR6 ) the amendments were made swiftly and without fuss; there was none of the frequent language confusions I experience elsewhere.”

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Posted 1 day ago

“Thank you LS2 for being very helpful and courteous.”

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Posted 1 day ago

“TW9 was very helpful and was able to answer all our questions and explain fully the details of the renewal and platinum policy. Thanks again for making it an easy transaction.”

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Posted 1 day ago

“KTI was extremely helpful in clarifying my Insurance details and ensuring I knew the benefits of including individual items at a competitive price. She made an important decision easier by her professional approach and the task of arranging my Home Insurance was completed more easily than I expected.Plus the price was less than I expected!”

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Posted 1 day ago

“Great service , thanks to “JW5””

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Posted 1 day ago

“The agent AR6 was very helpful and was able to provide me with the information that I needed”

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Posted 1 day ago

“MC2 Turns out I am already covered and do not need to get further gadget insurance.”

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Posted 1 day ago

“Very quick and easy”

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Posted 1 day ago

“Quick and easy service by hs1”

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Posted 1 day ago

“person i chatted with was very helpful and polite. Made my experience simple and straightforward. All sorted. Thank you TW9”

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Posted 1 day ago

“they were quick to reply and very helpful”

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Posted 1 day ago

“MB1 was very helpful in explaining my policy items and also found me an improved figure (after I was on to cancel my policy all together) which is always good! Nice manner and a pleasure to talk to.”

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Posted 1 day ago

“Very efficient service from KT7 - gave all the solutions I was seeking”

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Posted 1 day ago

“Jw5. Was so helpful and sorted my problem out quickly. Thanks again.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 385,164 reviews