One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,712 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JF3 WAS VERY PROFESSIONAL.”

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Posted 2 days ago

“Kiera was really helpful on the live chat, quick to respond and got me sorted quickly! Really impressed!”

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Posted 2 days ago

“SM5 assisted me with trying to get a better quote for my home insurance. Sadly couldn’t beat a quote I had received but thank you for trying”

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Posted 2 days ago

“On line query dealt with quickly and efficiently by agent LG3. The Live Chat service really works!”

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Posted 2 days ago

“Really helpful customer service agent JH7. Assistance was timely and effective which is very welcome.”

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Posted 2 days ago

“HG1 was very quick to respond and resolve 🙏”

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Posted 2 days ago

“RB1. Rhea was great on live chat. communication was fantastic and she sorted out my problem within minutes.”

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Posted 2 days ago

“HG1 immediately solved my query. Thank you”

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Posted 2 days ago

“Great customer service from TJ2. Very helpful. Thank you”

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Posted 2 days ago

“KT1 was efficient and polite. All queries sorted and easy renewal.”

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Posted 2 days ago

“I went on a chat to see what my renewal price was, I thought I had missed it but in fact was just a bit premature. Jordan je7 was very helpful and got me a competitive and satisfactory quote straight away, which I have paid. Great service thank you.”

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Posted 2 days ago

“KT7, great communication over live chat and sorted my insurance renewal for me, excellent customer service”

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Posted 2 days ago

“Quick and efficient live chat with JF3”

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Posted 2 days ago

“Reached out to make a change to my policy and spoken to RB1. They helped me make the make the changes needed and fully answered my query. It was completely painless! They also gave me the advice I need to change my direct debit date meaning I know what to do once my policy starts. Really happy with the service.”

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Posted 2 days ago

“Called to review my policy and the information and advice i received from Bethany (BG3) was exemplary”

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Posted 2 days ago

“MG9 was extremely helpful throughout the whole process. They explained everything clearly, took the time to answer all my questions, and made sure I understood all my options. The customer service was excellent, friendly, professional, and efficient. I'm very happy with my experience with One Call Insurance. The process was straightforward, the pricing was competitive, and everything was handled smoothly from start to finish. MG9's knowledge and support made the experience stress-free and gave me confidence that I had the right cover in place. I would definitely recommend One Call Insurance to anyone looking for great customer service and clear, helpful advice.”

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Posted 2 days ago

“The agent solved my issue in less than a minute with no superfluous chit chat or hassle, it was the best interaction I’ve ever had with a customer service chat”

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Posted 2 days ago

“As3 really great adviser and managed to beat competitive quotes so very happy”

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Posted 2 days ago

“Brilliant service from KT1”

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Posted 2 days ago

“I received a missed call whilst abroad about my new car insurance policy. EW2 was able to deal with my query via the chat function very quickly and put my mind at ease”

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Posted 2 days ago

One Call Insurance is rated 4.7 based on 429,712 reviews