One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,878 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,878 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ir2 was very helpful with my enquiry and sorted out my problem very promptly. Great work!!”

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Posted 1 day ago

“the call handler was amazing she spoke very clear and sorted everything I needed done wish every call handler was like her VH3”

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Posted 1 day ago

“SH1 dealt with my request in a very courteous and professional manner.”

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Posted 1 day ago

“SS9 assistant was excellent with swift replies and explanations. Thank you”

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Posted 1 day ago

“So knowledgeable and clear , good prices”

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Posted 1 day ago

“Very friendly and professional live chat with MX2. Dealt with all queries quickly and efficiently.”

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Posted 1 day ago

“I was supported to change my policy with the help of RW2 via chat line very quick easy and helpful information written easy to process better than a telephone call much appreciated”

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Posted 1 day ago

“PS1 was very helpful and sorted everything out for me smoothly, great service.”

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Posted 1 day ago

“I recently used the live chat feature and had the pleasure of dealing with the RW2 chat operator. She was incredibly professional, helpful, and efficient from start to finish. Instead of getting stuck in automated loops, she listened to my situation, understood exactly what I needed, and handled my query with great care and clear communication. It is rare to find such high-quality, human customer service on live chat portals these days. She is an absolute asset to the team—thank you for making a potentially stressful task completely seamless!”

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Posted 1 day ago

“My car insurance renewal was up and we chatted about getting a better price for my needs. All was achieved and then renewed for another 12months.”

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Posted 1 day ago

“M14 Full professional. Thank you”

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Posted 1 day ago

“EE3 was very quick to reply a great help”

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Posted 1 day ago

“I would like to thank jovana for the help this morning. It was a very positive experience and got my problem sorted smoothly.”

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Posted 1 day ago

“Very good customer support from AR5 and policy good value for money.”

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Posted 1 day ago

“They are very easy to deal with and communicate with. It was straightforward for me to make a change to my renewal with JL9.”

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Posted 1 day ago

“They are very easy to deal with and communicate with. It was straightforward for me to make a change to my renewal with JL9.”

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Posted 1 day ago

“TJ2 helped me with my cancellation. Quick and efficient and answered all my questions”

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Posted 1 day ago

“Tom was very polite and helpful when helping me to insure my new car and made the experience very easy.”

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Posted 1 day ago

“Jake was excellent. Sorted insurance for out for my new car.”

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Posted 1 day ago

“I renewed my policy today and had a very good experience with the young man who helped me. I’ve been with One Call for four years now and I’m very happy with them. Highly recommended.”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 446,878 reviews