One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,525 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,525 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Isabelle explained everything clearly. Very good service. Many thanks.”

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Posted 1 day ago

“Agent FS7 Fraser very patient, helpful and professional with difficult policy update and exchange - also manage to get a better cost so great service and result from him.”

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Posted 1 day ago

“KT7 dealt with my query very swiftly. I've been with I walk for over 11 years and satisfied”

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Posted 1 day ago

“Extremely helpful staff. Elizabeth was great. Her username was EW2”

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Posted 1 day ago

“I am very impressed with the agent who attended in the chat MX2 handled everything very efficiently and promptly allowing me to get on with the rest of my day. Thank you. 👍🏻”

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Posted 1 day ago

“On contacting one call today and speaking to Tania (TS7) at customer service, I found from start to finish, Tania (TS7) was polite, informative and very respectful, and sorted my "Cancel and Replace" policies out promptly and professionally. A massive asset to the One Call company.”

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Posted 1 day ago

“Co4 was great Caitlin, it was a pity that I had to contact you 3 times before my request was actioned. Big pat on the back to this lady.”

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Posted 1 day ago

“Cg1 . A change of vehicle details was unsure but had a very helpful person on the phone to take me through everything that was needed great service thanks Charlie”

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Posted 1 day ago

“Becca RW2 was excellent in dealing with my amendments and renewal. Thank you”

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Posted 1 day ago

“Had a very helpful chap who resolved my questions very fast AW1”

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Posted 1 day ago

“LM9 helped me to sort out a problem which I was unable to solve via the portal. He was very helpful and sorted it immediately.”

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Posted 1 day ago

“Online chat very helpful and friendly”

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Posted 1 day ago

“Messaging with CM1 - fast responses with clear explanations. Rare in Live Chats! Given me incentive to change existing policy rather than cancel and get a new one”

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Posted 2 days ago

“EF3. Elliot was very helpful and polite”

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Posted 2 days ago

“KS8 has been so helpful when making amendments to my policy and managed to get me a good deal going forward. Have been with One call for a few years now and I can’t fault them, would recommend”

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Posted 2 days ago

“I've used One Call Insurance a few times over the years but never had to contact. I needed help today swapping over a registration and adviser HM1 was awesome, helping sort DVLA and the insurer for me. I only had to explain once and she was on the case, very rare for customer support these days.”

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Posted 2 days ago

“AW1 was very helpful”

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Posted 2 days ago

“I found Rabiah Khan very helpful and satisfied my enquiry 100%.”

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Posted 2 days ago

“Eg4 was very helpful”

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Posted 2 days ago

“KT7 Fantastic helpful service”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 423,525 reviews