One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,458 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Js4 Very helpful, spoke clearly explained everything inlay mans terms. I renewed with you. disliked the live chat, much better via the telephone Very good service by JS4”

Helpful Report

Posted 1 day ago

“JS 4 was the lady who helped me. She was very easy to understand and very thorough with her explanations.”

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Posted 1 day ago

“**PB1** Very polite and well informed person....My new house/contents policy has been set up with no bother....pleasure to deal with this sales person....”

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Posted 1 day ago

“Though I dislike only being able to talk via a Chat system, not telephone, and it took an inordinate time to get connected, once I was was connected to 'Stevie S'/SS9, everything went very smoothly and Stevie was very helpful and efficient.”

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Posted 1 day ago

“I am a long term customer and used the portal for a change of vehicle/new cover and it was easy. HS1 was excellent. All very clear, quick and easy.”

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Posted 1 day ago

“SS9 was extremely helpful”

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Posted 1 day ago

“All positive KT7”

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Posted 1 day ago

“JS4 Was very helpful and understanding and did not rush me, she explained everything in detail, excellent. Thank you.”

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Posted 1 day ago

“Ir2 - Ilana Great service! Very patience! Sorted all the challenges quickly and efficient!”

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Posted 1 day ago

“EC1 – Ethan – ec1 was very helpful and efficient. Changes were made to the policy and it was quick and hassle free”

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Posted 1 day ago

“After talking on live chat with HS1, I was able to set up a new policy without any hassle, all my requirements were met and policy set in place immediately!!”

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Posted 1 day ago

“Very helpful agent, gave me the best deal available, very happy with the renewal quote VERY HAPPY ONE CALL INSURANCE TO DATE been with you a long time and will continue to do so”

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Posted 1 day ago

“SS9 is the best very helpful great service getting my insurance sorted at the price I wanted.”

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Posted 1 day ago

“Thank you MF7 , In my extensive experience as a loyal customer of One Call Insurance for many years, I have consistently valued their commitment to competitiveness and customer satisfaction.”

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Posted 1 day ago

“KT7 was very helpful this evening, and managed to explain this coming years insurance to me. This actually has allowed me to move forward with another year with you. With thanks”

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Posted 1 day ago

“Used online chat to review renewal quote and price. Had to wait 10mins for someone to become available but eventually chatted with ir2 who was very helpful and understood my requests. Problem was solved quickly and efficiently and car insurance was renewed. Good service”

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Posted 1 day ago

“Agent SS9 was very helpful and efficient. Changes were made to the policy and renewal premium taken - it was quick and hassle free.”

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Posted 1 day ago

“Sara who I spoke to today brilliant customer service resolved my quiery very quickly very well spoken and polite”

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Posted 1 day ago

“Esmond (ET1) was very helpful, friendly, polite and professional and dealt with my request expeditiously. Thank you.”

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Posted 1 day ago

“Hannah (HS1) was very helpful in trying to find us an alternative car insurance quote.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 385,458 reviews