One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,568 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

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4.6

Based on 423,568 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service today from LE6.Leanne Warren-le6 Thanks for all your help and taking the time to ring me back to resolve my queries, it was much appreciated.”

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Posted 2 days ago

“IS1 was very helpful with updating changes to my insurance policy.”

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Posted 2 days ago

“Accessed customer service live chat via website, which went straight to an agent. Very efficient and answered query instantly- thank you SS9.”

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Posted 2 days ago

“Isabelle explained everything clearly. Very good service. Many thanks.”

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Posted 2 days ago

“Agent FS7 Fraser very patient, helpful and professional with difficult policy update and exchange - also manage to get a better cost so great service and result from him.”

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Posted 2 days ago

“KT7 dealt with my query very swiftly. I've been with I walk for over 11 years and satisfied”

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Posted 2 days ago

“Extremely helpful staff. Elizabeth was great. Her username was EW2”

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Posted 2 days ago

“I am very impressed with the agent who attended in the chat MX2 handled everything very efficiently and promptly allowing me to get on with the rest of my day. Thank you. 👍🏻”

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Posted 2 days ago

“On contacting one call today and speaking to Tania (TS7) at customer service, I found from start to finish, Tania (TS7) was polite, informative and very respectful, and sorted my "Cancel and Replace" policies out promptly and professionally. A massive asset to the One Call company.”

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Posted 2 days ago

“Co4 was great Caitlin, it was a pity that I had to contact you 3 times before my request was actioned. Big pat on the back to this lady.”

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Posted 2 days ago

“Cg1 . A change of vehicle details was unsure but had a very helpful person on the phone to take me through everything that was needed great service thanks Charlie”

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Posted 2 days ago

“Becca RW2 was excellent in dealing with my amendments and renewal. Thank you”

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Posted 2 days ago

“Had a very helpful chap who resolved my questions very fast AW1”

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Posted 2 days ago

“LM9 helped me to sort out a problem which I was unable to solve via the portal. He was very helpful and sorted it immediately.”

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Posted 2 days ago

“Online chat very helpful and friendly”

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Posted 2 days ago

“Messaging with CM1 - fast responses with clear explanations. Rare in Live Chats! Given me incentive to change existing policy rather than cancel and get a new one”

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Posted 2 days ago

“EF3. Elliot was very helpful and polite”

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Posted 2 days ago

“KS8 has been so helpful when making amendments to my policy and managed to get me a good deal going forward. Have been with One call for a few years now and I can’t fault them, would recommend”

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Posted 2 days ago

“I've used One Call Insurance a few times over the years but never had to contact. I needed help today swapping over a registration and adviser HM1 was awesome, helping sort DVLA and the insurer for me. I only had to explain once and she was on the case, very rare for customer support these days.”

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Posted 2 days ago

“AW1 was very helpful”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 423,568 reviews