One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,633 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick and easy to negotiate and renew policy with username DB7. Very happy with One Call, have two vehicles insured with them.”

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Posted 2 days ago

“Great service and help from JM6 today, very helpful with changing details on my insurance.”

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Posted 2 days ago

“JC8 was very professional and confident”

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Posted 2 days ago

“JL 9 came onto my chat and helped me with providing a new quote and answering a couple of questions. Only disappointing thing was the time I had to wait but this isnt JL9`s fault, as apparently that was because I went through to the wrong section - even though I clicked into "renewals"...??((”

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Posted 2 days ago

“JT3 the advisor was very helpful and friendly whilst being professional too.”

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Posted 2 days ago

“EW2 was excellent with my request, thanks!”

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Posted 2 days ago

“Needed to make change to policy agent was polite clear and very quick Was very impressed”

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Posted 2 days ago

“BC5 was professional, patient, and extremely helpful throughout the entire process. Every question I had was dealt with clearly and efficiently, and nothing felt like too much trouble. BC5 remained positive, courteous, and supportive from start to finish, making the whole experience straightforward and stress-free. I'm very happy with the service I received and would like to thank BC5 for providing such excellent customer service.”

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Posted 2 days ago

“Property sold and needed to cancel the insurance. JH7 was very helpful and within ten minutes everything had been sorted out. One Call have always had very good customer service. thank you”

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Posted 2 days ago

“Was so easy talking to stevie on the chat did what I asked straight away no mess no fuss … would definitely use one call insurance again … amazing costumer service thank you ☺️ From SS9”

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Posted 2 days ago

“Excellent hassle free customer service from Agent AR5 thanks”

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Posted 2 days ago

“NP3 made renewing my policy easy for me. After saying i wanted to leave she found me a policy that has saved me money. I am greatful, and a happy customer. Thank you NP3”

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Posted 2 days ago

“Very good online chat provided the information I needed, customer advisor IS1”

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Posted 2 days ago

“Quick response to my query from EW9. Thanks.”

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Posted 2 days ago

“SM5 was very helpful and reduced the price of my hone insurance.”

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Posted 2 days ago

“Excellent very fast and reliable service”

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Posted 2 days ago

“AR3 was very helpful and dealt with our query quickly. Recommended.”

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Posted 2 days ago

“Agent could not have been more helpful with my enquiry.The service was prompt and efficient. **MG9**”

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Posted 2 days ago

“TJ1 was really helpful and patient this afternoon- Thankyou so much Tony”

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Posted 2 days ago

“EW2 and TJ1 were very helpful and proficient with my enquiries. Thank both.”

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Posted 2 days ago

One Call Insurance is rated 4.7 based on 435,633 reviews