One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,726 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AO1 WAS PLEASANT AND EXPLAINED EVERY THING. ASKED THE QUESTIONS IN A POLITE MANNER AND SAID NOT HESITATE AND CALL IF REQUIRING ANY FURTHER ASSISTANCE”

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Posted 3 days ago

“Hello I had a call with your agent KT7 who was very helpful when I was renewing my home insurance taking the time and being more than helpful explaining the quote which you had sent me I was very pleased with the call”

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Posted 3 days ago

“LN1 was friendly and patient, they took the time to explain the issue carefully and had time for a pleasant chat”

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Posted 3 days ago

“LN1 was friendly and patient, they took the time to explain the issue carefully and had time for a pleasant chat”

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Posted 3 days ago

“Very helpful lady as I am not too good on computers, so thank you so much to EW2 for her patience.”

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Posted 3 days ago

“TS7 was of great help today. Fantastic customer service. And a query dealt with spedily on my lunch break. A friendly member of staff. Thankyou for your time.”

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Posted 3 days ago

“LD7 answered my question with clarity and speedily.”

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Posted 3 days ago

“The service provided by JG4 was outstanding, thank you so much for your help and support.”

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Posted 3 days ago

“I've had a long Live Chat with MB9, who was patient with my enquiry, and went to the trouble of helping me get a lower quote for my car insurance. Happy with her service and reasonably happy with the new quote. Sometimes staying with a helpful company is worth a few pounds on the premium.”

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Posted 3 days ago

“Cm7 was helpful and had a good customer attitude left the phone call happy.”

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Posted 3 days ago

“WP1 was very helpful and answered my query promptly. I was happy with the service I received.”

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Posted 3 days ago

“Great service from EE3 would use again.”

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Posted 3 days ago

“Awesome customer service from CG1. 10 minutes to sort my query out and very helpful”

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Posted 3 days ago

“Ad8 responded promptly to my query re quote and I was happy with new quote so proceeded with home insurance.”

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Posted 3 days ago

“efficient and friendly service by co4”

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Posted 3 days ago

“MB9 was very helpful, will contact you next year for a quote.”

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Posted 3 days ago

“TJ2 was very helpful and quick”

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Posted 3 days ago

“Competitive prices and excellent cover options. Agent Jasmine - JC1 was fantastic in dealing with my query”

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Posted 3 days ago

“Helpful advisor who managed to do an updated quote that was more reasonable than the original renewal.”

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Posted 3 days ago

“AS3 helped me cancel my renewal”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 429,726 reviews