One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,741 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LN1 was very helpful and patient as i am not very good with technology”

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Posted 3 days ago

“HG1 was first class and made sure all was as it should be very quickly!”

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Posted 3 days ago

“Very happy with service from EW2”

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Posted 3 days ago

“Needed to change address of car insurance, couldn't get through to phone, so tried the online chat. Spoke to BC5 (Britney) she was lovely! She solved the issue as I was having trouble logging in with the old email within minutes! Very efficient, listened to the issue & actioned it immediately! You need more staff like her!!!! She needs a pay rise too”

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Posted 3 days ago

“NK3 provided excellent customer service, very prompt, courteous and knowledgeable.”

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Posted 3 days ago

“Always quick and srraightforward when making any changes. Tommy didnt waste my time and was super efficient”

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Posted 3 days ago

“IS1 was efficient and explanatory. Resolved my queries”

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Posted 3 days ago

“Thanks EW2, brilliant quick facts,uch appreciated”

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Posted 3 days ago

“TM7 thanks for your quick and informative replies well done J Govans OX11”

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Posted 3 days ago

“Bethany (BG3) was extremely helpful”

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Posted 3 days ago

“I recently renewed my insurance with One Call Insurance and had the pleasure of dealing with Jordan E. The service I received was outstanding from start to finish. Jordan was friendly, professional, and incredibly helpful throughout the process. He took the time to explain everything clearly, answered all of my questions, and worked hard to find me a fantastic renewal quote. In a time when insurance costs seem to be rising everywhere, I was really pleased with the price he secured for me. It's refreshing to deal with someone who genuinely cares about helping customers and making the process as smooth and stress-free as possible. A real credit to One Call Insurance. Thank you, Jordan E, for your excellent customer service!”

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Posted 3 days ago

“HH2 was very helpful. Thank you.”

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Posted 3 days ago

“BC1. Fantastic service, calm understanding and very prompt”

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Posted 3 days ago

“EF3 was very helpful”

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Posted 3 days ago

“BG3 very pleasant replies”

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Posted 3 days ago

“MG9 MG9 Marcella was very helpful when I needed to make a change to my policy,thankyou.”

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Posted 3 days ago

“CM7 was very helpful and made everything very clear so I understood the whole process. He was very knowledgable and polite helping me to right decision to stay with your company”

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Posted 3 days ago

“BC5 Really quick and helpful live chat. Got all the answers I required and will be a returning customer”

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Posted 3 days ago

“Friendly and helpful 🙂”

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Posted 3 days ago

“AS3 was very helpful. The wait time was long though”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 429,741 reviews