One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 398,897 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 398,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TM1 was succinct and prompt in answering my query”

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Posted 2 days ago

“KT7 was really helpful and sorted out my renewal quickly and efficiently,really happy with the customer service,brilliant job”

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Posted 2 days ago

“Le6 was very helpful”

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Posted 2 days ago

“It has reduced my yearly subscription and Keira (Kt1) was very helpful.”

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Posted 2 days ago

“Lovely man, very helpful and polite. DK3”

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Posted 2 days ago

“Very polite helpful staff, answered the questions I needed answering. I dealt with DK3, he was very helpful.”

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Posted 2 days ago

“KT1 was excellent sorting out my motor insurance and helped me with any queries I had”

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Posted 2 days ago

“KT1. Did a great job. Quick. And efficient. Thank you”

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Posted 2 days ago

“TJ2 (Tara J)Was really helpful and fast service on the chat. Thank you”

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Posted 2 days ago

“Had to cancel my policy due to health issues, Jessica (JO1) was very helpful and made the process simple and efficient”

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Posted 2 days ago

“MB1 was very helpful in arranging my insurance renewal, matching the price of a competitor”

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Posted 2 days ago

“I just bought a building insurance policy from One Call Insurance which was super easy to execute. I however missed to update my lenders name as party of interest which was later pointed out by my solicitor. I used One Call's chat service and their agent JH7 was super helpful in resolving my query in no time. He made my day”

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Posted 2 days ago

“I contacted on call through live cat and spoke to JT3. He was extremely helpful and went through everything I needed. He gave me another quote and explained everything in detail.”

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Posted 2 days ago

“Disappointed that I was billed an extra £55 for a 'Lifestyle Excess Protector whan I did not request it and can not find any reference to it on your offering.”

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Posted 2 days ago

“all ok .agent very good.”

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Posted 2 days ago

“Again I would like to thank one call for there on going support and help on the chat service glad I’m staying with them again Would like to recommend one call compared to other insures so yet again 5stars for you guys 👍”

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Posted 2 days ago

“I have been dealing with ML2 today. Great service and reduced the price of my home insurance. Great customer service. Again really impressed with OneCall. You've got my business for another 12 months!”

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Posted 2 days ago

“Great service, Ellie was great who I was dealing with, Can’t fault the service from them”

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Posted 2 days ago

“Great conversation with ir2 today. They were clear and concise, detailing everything I needed to hear without too much unnecessary info. Great speaking to them. Only issue with the company was the length of waiting time for the chat.”

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Posted 2 days ago

“SF 7 spot on thanks”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 398,897 reviews