One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,526 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JI9 is amazing and has made the changeover from my old car insurance to my new car so easy, thank you so much , you were amazing.”

Helpful Report

Posted 3 days ago

“**MB1** Had some good customer service with this customer advisor. Helped reduce the renewal price for me. Quick responses, via online chat.”

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Posted 3 days ago

“EK2 Incredibly helpful and polite, found the issues and resolved it in around 2 minutes! Made my day a lot easier and I'm no longer worried about my policy Thanks to EK2 and the team Mike”

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Posted 3 days ago

“Pleasant customer experience. Gave me a good discount but the silly thing is if this price was on the renewal I would have let the contents insurance renew automatically. Perhaps this should be looked at to save phone calls.”

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Posted 3 days ago

“TS4, was able to help resolve the issue very quickly. It has been a pleasure to deal with your advisor.”

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Posted 3 days ago

“Excellent service by SS9👍👍”

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Posted 3 days ago

“Easy to use friendly advisor SS9”

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Posted 3 days ago

“EC1 was very thorough talked me throigh my policy”

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Posted 3 days ago

“Served by SK3. Very quick response to chat, instant. Very helpful. All solved very quickly.”

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Posted 3 days ago

“Very helpful”

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Posted 3 days ago

“First time I have used chat. Very good service”

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Posted 3 days ago

“AE1 was very helpful and professional”

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Posted 3 days ago

“I chatted with MB1 who helped me renew my home insurance. They were helpful and gave me a much better quote so I went ahead. Was easy and quick no issues.”

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Posted 3 days ago

“I received a call from caitlin today explaining all your services for my insurance and how to acsses my documents through my portal. To see if I needed anything else. Was good to actually speak to a real person. caitlin CI6 thank you”

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Posted 3 days ago

“SK3 was very efficient and answered everything I asked confidently”

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Posted 3 days ago

“– “KT1 – Keira – kt1 Keira was was great! She helped get me a great price for my home insurance renewal. Thank you Keira”

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Posted 3 days ago

“Ver happy with the service provided by agent KT7.”

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Posted 3 days ago

“Very easy to get through no waiting & the advisor was lovely & resolved our request efficiently”

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Posted 3 days ago

“Very long wait for response despite saying I was first in the queue. I have already ticked the box to say I had sold the vehicle and wouldn’t be replacing it and yet still I was asked if I was going to replace it.”

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Posted 3 days ago

“Jade JS4 was excellent Very helpful, polite and thorough definitely a pleasure to deal with”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 385,526 reviews