One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ME8 was very helpful and sorted my needs quickly”

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Posted 3 days ago

“WP1 was very helpful, polite and understanding. Helped resolve my query promptly.”

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Posted 3 days ago

“Answered my question efficiently”

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Posted 3 days ago

“Spoke to BH1 today as I had difficulty transferring my current policy to a new car. He handled it seamlessly, gave me all the options in clear understood language. I felt entirel at ease and confident he had given me only the best service. Thank you so much BH1 you were great!”

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Posted 3 days ago

“Very easy to discuss renewal using the online chat with Melissa W. Better quote arranged for my current circumstances.”

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Posted 3 days ago

“JF2 was very helpful. They discussed the items I wanted and did not reel off a whole list of extras in addition. Good deals with little wasted time. Thankyou”

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Posted 3 days ago

“FS7. - helped with an issue with direct debit details. Whilst he did this effectively the previous agent had inputted the details incorrectly”

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Posted 3 days ago

“Discussed my renewal content and price with LE6.Leanne Warren-le6 Intimated that the renewal quote can be substantially beaten on various comparison sites! She asked if possible to requote, which resulted in the offer that I accepted, whilst not matching the lesser quotes, was acceptable on the basis " better the devil you know"”

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Posted 3 days ago

“Very helpfull thank you”

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Posted 3 days ago

“Excellent customer service from AT7”

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Posted 3 days ago

“KS8 Karly was very helpful and resolved my query very quickly and efficiently”

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Posted 3 days ago

“I was helped with over the phone by LE6.Leanne Warren-le6 . The friendly customer service was absolutely top notch. Leanne sorted the perfect motorcycle policy. Many thanks.”

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Posted 3 days ago

“Very good service, just what I wanted.”

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Posted 3 days ago

“Lb3 very helpful professional got straight through”

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Posted 3 days ago

“Contacted agent on line PS1 Extremely helpful , hoping all in order for annual car insurance”

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Posted 3 days ago

“Dealt with quickly and efficiently by EL3”

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Posted 3 days ago

“Quick easy and professional spot on no waiting”

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Posted 3 days ago

“I needed to contact via livechat over an issue with my policy and my own human error. JT3 was my contact, he was patient, clear and concise in our conversation and I had the outcome that I was looking for from my contact ... thank you.”

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Posted 3 days ago

“KS8 was very helpful, efficient and the process was very easy”

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Posted 3 days ago

“WP1 was very helpful and had my issued resolved quickly”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews