One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CG1, sorted out my problem with speed and efficiency, it was so nice to talk to someone that new exactly what to do, all my inquiries with One call insurance have been excellent. Thankyou Steve”

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Posted 3 days ago

“I've been with one call insurance for four years now and they are very professional within the job spec”

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Posted 3 days ago

“LD7 - sorted out change of address for me. Dealt with accurately and promptly.”

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Posted 3 days ago

“Customer service was spot on. Very pleased with IS1 for directing me to a new policy 👍👍”

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Posted 3 days ago

“IS1 dealt with my enquiry very professionally and we agreed to a new quality insurance policy. Thank you Isabelle S”

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Posted 3 days ago

“MB1 was extremely helpful and efficient”

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Posted 3 days ago

“SK3 Sian was very helpful and amended my policy quickly and efficiently. Thank you!”

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Posted 3 days ago

“I really appreciate the help I received! The agent EF3 was kind, understanding, and went above and beyond to make sure my issue was fully resolved. It’s refreshing to chat with someone who genuinely cares about helping customers. Highly recommend!! Thank you”

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Posted 3 days ago

“BG3 was most helpful in setting up my change of address and even upgraded my policy which was very helpful too. Thank you BG3”

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Posted 3 days ago

“EL3, was very helpful, competent, and knowledgeable, an all round professional, and very well mannered, we were v tang Pleased with her performance”

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Posted 3 days ago

“Very helpful thanks very much Mick Gould”

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Posted 3 days ago

“Simple process to change vehicle and questions answered quickly and clearly”

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Posted 3 days ago

“Charlie’s help was great and I really appreciated that they were patient and answered all my questions. You deserve to get the 5*!!!”

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Posted 3 days ago

“MB1 was very helpful. Explanation was spot on. Very happy.”

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Posted 3 days ago

“RE1 I found this was a very helpful and supportive phone call regarding my renewal Van insurance straight forward and clear thank you”

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Posted 3 days ago

“Great service and very helpful RW2”

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Posted 3 days ago

“Aiden was amazing and really patient.”

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Posted 3 days ago

“My query was dealt with by BC1, who was very helpful and efficient!”

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Posted 3 days ago

“Tom TH3 Was polite efficient and a pleasure to deal with i will have no hesitation in using one call and recommending them to all. Thanks Tom a pleasure.”

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Posted 3 days ago

“I was very impressed with the service on Live Chat today with One Call Insurance with ME8. I was having difficulty making a change through the Portal so went on to the Live Chat and was pleasantly surprised with how efficiently my problem was dealt with and resolved.”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews