One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,633 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The actual process was easy to follow EW2 was excellent. I did try using the website to change my direct debit but gave up after a couple of trys”

Helpful Report

Posted 2 days ago

“Straightforward and easy communication from Dylan (DB7). Helped with my query in a timely manner and sorted it out in a matter of minutes.”

Helpful Report

Posted 2 days ago

“DB7 was very helpful and gave me a better deal on my car insurance.”

Helpful Report

Posted 2 days ago

“GH2 was very prompt and helpful with my query and also offering me other packages to my insurance. But she did ensure me that I don't have to take them now it is optional when I asked. So no pushy sales pitch which I love. Fantastic customer service.”

Helpful Report

Posted 2 days ago

“I spoke to one of your agents today , Jessica ( JF3 ) , she was extremely helpful and helped me with my queries , clearly and concisely. She is a credit to your company, kind regards, Barry Young”

Helpful Report

Posted 2 days ago

“Live chat with a really helpful person EW9 who was quick and efficient and saved the day! Thanks EW9”

Helpful Report

Posted 2 days ago

“Caller was helpful and not only answered my query but double checked just to make sure. As a new customer, peace of mind is important.”

Helpful Report

Posted 2 days ago

“JM6 was very helpful and efficient with a pleasant personality, she very quickly resolved the reason for my call. I would certainly use one call for my next insurances. Thank you. Mark.”

Helpful Report

Posted 2 days ago

“GH2 was very helpful”

Helpful Report

Posted 2 days ago

“Lovely chat and all sorted within minutes”

Helpful Report

Posted 2 days ago

“CM1 was excellent customer service agent & helped me very well today”

Helpful Report

Posted 2 days ago

“Portal chat was easy to use and the countdown clock allowed a sense of time before you were live with the agent. The enquire was dealt with swiftly and the addition to the policy assessed and costed within minutes. payment made there and then and policy updated immediatly with the documents added to the portal within 24hrs.”

Helpful Report

Posted 2 days ago

“JF3 Great company, with great price's. Ive had no issues and they are very easy to contact. The staff are all very helpful and friendly. Highly recommend.”

Helpful Report

Posted 2 days ago

“With the assistance of JM3 & JM6 I was able to add breakdown cover to my One Protect Car Insurance when it renews next month. JM3 gave me all the necessary details I asked about and was a tremendous help.”

Helpful Report

Posted 2 days ago

“The agent GH2 gave me fast respond”

Helpful Report

Posted 2 days ago

“Great quick response from SS9”

Helpful Report

Posted 2 days ago

“Spoke to JM3 and was amazing with great response time and any issues I had was dealt with straight away without any hassle.”

Helpful Report

Posted 2 days ago

“Emily was fantastic throughout!”

Helpful Report

Posted 2 days ago

“Spoke to CM7 today as was not happy with the automated renewal price sent. He listened to what i wanted and then came back with a far better price which i was more than happy to accept. He was very professional and easy to deal with and not at all pushy, i will definitely ask for him at my next renewal.”

Helpful Report

Posted 2 days ago

“RB1 has been very professional and helpful.”

Helpful Report

Posted 2 days ago

One Call Insurance is rated 4.7 based on 435,633 reviews