One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,010 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,010 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful EE3 resolved the issues immediately. Thank you.”

Helpful Report

Posted 3 days ago

“Very helpful on the live chat - thank you BC5. everything delt with quickly and efficiently”

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Posted 3 days ago

“BG3 - Needed to update my insurance policy, used the chat service and was seamless and professional customer services. Easily understood what I need and was very efficient, highly recommended. Thank you.”

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Posted 3 days ago

“RW2 was very helpful and changing my insurance was easy”

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Posted 3 days ago

“Very helpful”

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Posted 3 days ago

“Quick and easy response via the online chat. Very helpful”

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Posted 3 days ago

“Elisha was very good at sorting out my insurance change without any hassle. Most appreciated.”

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Posted 3 days ago

“Processed my cancellation & refund quickly. Jasmine = JC1 = is a credit to your company.”

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Posted 3 days ago

“HM1 Great service via live chat helping me change my vehicle. Listened and responded to all my queries and made a slightly stressful task easier, thanks Hannah.”

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Posted 3 days ago

“ET3 ——- what a very lovely helpful lady . Very informative and took her time to explain things to me . Was very kind and sent me condolences with regards to my late brother, whose house insurance we were discussing. Made my enquiry easy. Thank you”

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Posted 3 days ago

“The customer service was really good and I really appreciate tk1 if it wasn’t for her my insurance policy would’ve been cancelled she was very kind, patient, and helpful throughout the calls”

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Posted 3 days ago

“Had a very helpful chat with Natasha - NK3 - who provided me with the answer I needed and also gave a great suggestion to be looked at when my RAC policy is due to renew.”

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Posted 3 days ago

“Great service, quick response and helpful information”

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Posted 3 days ago

“Bethany was very helpful as to my questions on a person lift am very satisfied with my outcome”

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Posted 3 days ago

“Thank you so much for dealing with my query in such a professional manner. You so friendly and very helpful.”

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Posted 3 days ago

“Complete low end service. Got a policy, messaged the next day to request more money. Not able to call, average time to reply on Live Chat is 4 mins or more, frequently Live Chat patched through to wrong department. Avoid or use at your peril.... Do not expect customer care.”

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Posted 3 days ago

“JG4 was very efficient and helpful”

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Posted 3 days ago

“TH3 was informative, clear and calm. He was friendly and extremely helpful, guiding me through some alternatives.”

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Posted 3 days ago

“Really professional”

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Posted 3 days ago

“wanted to cancel automatic renewal. Eventually accepted. All else fine (by DB7)”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 441,010 reviews