One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,629 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,629 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I needed to clarify and amend some details on a my new policy documentation and agent LH5 was very helpful and efficient doing so.”

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Posted 3 days ago

“Straight forward, good price”

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Posted 3 days ago

“FP2 was extremely helpful, unexplained everything and made the changes to my car insurance.”

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Posted 3 days ago

“It was quick and easy and very helpful I was helped by ME8”

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Posted 3 days ago

“Great live chat with Maddison ME8 answered my queries thank you”

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Posted 3 days ago

“Assisted today by your customer service assistant AK7 as I had arranged the insurance in late March and never received any emails or documentation. She checked and found that there was a minor error in my email address that had been logged by One Call. She corrected that and enabled me to log into the customer portal.”

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Posted 3 days ago

“FP2 helpful and explained things. I would recommend.”

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Posted 3 days ago

“Yes the one call company are very professional and understanding if accidentally miss a payment , they understand the average life is busy and are very helpful, I will be keeping with them Nee house insurence sorting soon too and will contact them about this in the next month Angela Perry”

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Posted 3 days ago

“bc5 was most helpful today. provided the information i wanted quickly and was most polite.”

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Posted 3 days ago

“EG4 very helpful all the way through the policy many thanks”

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Posted 3 days ago

“NE1 was very helpful and very polite”

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Posted 3 days ago

“PS1 was Quick and efficient”

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Posted 3 days ago

“The agent I spoke to was very efficient, helpful and kind. He resolved my query quickly and was very professional. BB7”

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Posted 3 days ago

“I prefer to talk to a person, rather than the web. It was a good service, all explained to me. Thanks”

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Posted 3 days ago

“LM1 was great to speak with , lowered my price and was clear with all information .”

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Posted 3 days ago

“JC1 health with my query efficient and very quickly and sorted my issue with speed”

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Posted 3 days ago

“The agent was patient, kind and informative”

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Posted 3 days ago

“Karly, was very helpful today, helping me change details and update my car policies. Thankyou for your support 😁”

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Posted 3 days ago

“Talking to SP6 regarding my European travel. Very helpful and gave me all the info I required.”

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Posted 3 days ago

“Felt listened to, questions answered ,and advice given. SH1 was very helpful and happy to find a cheaper quote . Thanks”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 423,629 reviews