One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MB1 was super helpful and quick in sorting my renewal queries :)”

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Posted 3 days ago

“Hassle free change if vehicle”

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Posted 3 days ago

“My adviser BH1 was very helpful and had the patience and understanding in what I wished to ask and find the correct answers. Very helpful and happy with the service”

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Posted 3 days ago

“EF3 has been amazing and pointed me in the right direction! Thank you”

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Posted 3 days ago

“Platinum Service came into play. Great service over the phone. Changed my car and TM7 helped all the way.”

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Posted 3 days ago

“Great service as my 3rd year with this provider. On chat with MX (Melissa ) her details and info provided was 1st class. Many Thanks”

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Posted 3 days ago

“Excellent service, prompt answer on the phone, clear and concise. Very helpful as we were not able to find the car online. TH3 was very helpful and knowledgeable.”

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Posted 3 days ago

“Called the centre this morning with a query and spoke with two different people both very professional and courteous, I knew exactly where I was in the queue, excellent service, the best call centre I have engaged with in the last 5 years.”

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Posted 3 days ago

“PE2 was efficient friendly and helpful and sorted jy query out quickly”

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Posted 3 days ago

“Elliot was very helpful”

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Posted 3 days ago

“Charlie was very helpful well mannered Its nice to have staff so very helpful”

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Posted 3 days ago

“My chat was prompt and answered easily”

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Posted 3 days ago

“Was helped by Hannah HM1 with our insurance and she was very helpful and efficient. Good company - we'd use them again.”

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Posted 3 days ago

“I contacted One Protect on the 03,03 2026,an spoke with one of your advisors, (LN 1) about temporary cancellation of my Car Policy with yourselves, due too health Issue. Found him to be very helpful, an knowledgeable about the issue, an as I was expecting a Cancellation fee, for cancelling my policy early, was informed that this wouldn't be the case, an all I would have to pay would be the March payment of £49.96, on the 16th March, by Direct Debit, an until either I renew policy, that my policy would be cancelled from that date onwards, Thank LN 1, for his Knowledge,”

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Posted 3 days ago

“Very helpful and polite. Thank you ref R.B.1”

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Posted 3 days ago

“As5 was amazing! So efficient and helpful. Thank you.”

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Posted 3 days ago

“MF7 - very helpful, knowledgeable, great to chat to a live agent who answered every question fully”

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Posted 4 days ago

“Dealt with a lovely lady this evening. BC5 answered all my questions and resolved my query promptly. Highly recommended”

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Posted 4 days ago

“Great Customer service from username : ch5”

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Posted 4 days ago

“Adam was very helpful and quickly resolved the issue i had.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews