One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,633 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“You wrote off my car but I still had to contact you to cancel my insurance. Whilst I was able to get through to someone quickly on live chat and my insurance was cancelled, your reprasentative wasn't particularly polite.”

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Posted 3 days ago

“IVE INSURED WITHONE CALL FOR YEARS AS THEY REALLY DO CARE ABOUT GIVING YOU VALUE FOR MONEY,THEY ARE VERY COMPETITIVE AND THERE OPERATIVES ARE REALLY HELPFULL LIKE MIAB9 WHO HAS JUST SAVED ME ABOUT SIXTY QUID AND WAS REALLY VERY HELPFULL,AS WE SAY IN STOKE WELL DONE MIAB9 DUCK”

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Posted 3 days ago

“Great service from EE3, helped with quickly resolving a delay in my insurance confirmation.”

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Posted 3 days ago

“Revised quote good communication once conversation commenced que could have been shorter was 18th waiting about 15min”

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Posted 3 days ago

“Quick and easy to use the chat service well done SB8 you were very helpful.”

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Posted 3 days ago

“This is a wonderful service for acting no issues happy with service”

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Posted 3 days ago

“Hi SB8 (Stacey) was really helpful and got my query sorted in just a few minutes. Excellent customer service. Highly recommend.”

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Posted 3 days ago

“Faye was so helpful today and gave me good advice on my policy and helped me to make the changes that I needed....great service and easy to use..”

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Posted 3 days ago

“I spoke with AR2, A young lady, who was very professional and pleasant. This young lady made sure I had all the information that was needed before completing the call.”

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Posted 3 days ago

“Great customer service! Thanks SB8!”

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Posted 3 days ago

“Excellent service, thank you Jodie 😉😊”

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Posted 3 days ago

“BG3 - quick and efficient answers to my questions and no pushy upselling which is a breath of fresh air these days”

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Posted 3 days ago

“JG4 provided great service.”

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Posted 3 days ago

“Rang today about my Home contents Insurance and spoke to Callum Mallone, he was absolutely brilliant, he managed to beat the quote that I had been given by another company and he was very efficient and polite, I was very impressed with the service. Would definitely recommend to others.”

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Posted 3 days ago

“WP1 was very helpful with no nonsense 👍”

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Posted 3 days ago

“I was very happy with IR2 who provided an excellent customer service. She helped me find a much cheaper price/quote for my car renewal, and she also answered all my questions quickly and clearly. As a consequence, I decided to stay with One Call Insurance instead of leaving.”

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Posted 3 days ago

“As3!very helpful”

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Posted 3 days ago

“CM7 was kind, helpful, and knew what he was doing. Thank you”

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Posted 3 days ago

“I had an issue that was of my making, I contacted online chat Faye helped clarify the issue. Faye was helpful, professional and efficient, cant ask for more than that”

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Posted 3 days ago

“Quick And efficient”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 435,633 reviews