One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,025 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,025 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TJ1 resolved my problem of logins very promptly.”

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Posted 4 days ago

“Becca answered my questions in full and gave me the reassurance I needed”

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Posted 4 days ago

“Hi, I had a question over my Insurance premium which TJ2 sorted my query out quite efficiently for me.,”

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Posted 4 days ago

“HH2 retrieved my new quote which I was very happy with and helped me pay instantly. All great”

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Posted 4 days ago

“Spoke to RE1 Robyn about a query with my car insurance renewal and she sorted it out for me within a few minutes. A very capable and courteous agent, I will definitely renew again. Thank you.”

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Posted 4 days ago

“The call handler dealt with my enquiry quickly and efficiently. She was very pleasant to talk to and was able to resolve my issue quickly.”

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Posted 4 days ago

“Query of new policy, SB8 checked & clarified for me. No mess, no fuss! Thanks”

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Posted 4 days ago

“Got what I needed quickly from HM1”

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Posted 4 days ago

“RW2 is so accomodating and helps me through my policy inquiry and updates. Thanks for your time.”

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Posted 4 days ago

“Second year with one call. Essy to contact, reasonable price. Lots of options... See you next year !”

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Posted 4 days ago

“EW9 was excellent on chat easy to understand would deffo use again brilliant and clear instructions.”

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Posted 4 days ago

“LE6.Leanne Warren-le6 was amazing and helped me reduce my premium whilst making it better suited to me too!”

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Posted 4 days ago

“Esmond Takyi was very helpful and understanding in helping me through renewing my house insurance ,and as a result i decided to stay with the same insurer.”

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Posted 4 days ago

“FP2 was extremely helpful and prompt with replies. She explained things clearly and concisely which is much appreciated.”

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Posted 4 days ago

“DB4 was extremely polite, knowledgeable and helpful whilst discussing my renewal and I'm happy to be staying with One Call Insurance for another year - thank you!”

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Posted 4 days ago

“AK4 was very helpfull and quickly sorted my problem. And I saved money”

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Posted 4 days ago

“Very simple to use and quick response.”

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Posted 4 days ago

“Chatted on portal with agent ET1 was quick and helpful and found me lower home insurance than I was offered elsewhere.”

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Posted 4 days ago

“ET1 was an incredible help to me and understood my needs”

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Posted 4 days ago

“SB8 ,ON LIVE CHAT WAS EXTREMELY HELPFUL AND RESOLVED MY ISSUE SATISFACTORILY. VERY HAPPY WITH THE SERVICE .”

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Posted 4 days ago

One Call Insurance is rated 4.7 based on 441,025 reviews