One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 386,213 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 386,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 3 days ago

“Hello, agent ci6 called me today to confirm everything was good for the start of my new policy. Was very friendly, patient and very helpful :-).”

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Posted 3 days ago

“Spoke to customer service representative BB5 about my bike insurance renwal and he was a great help with my queries and renewing my bike insurance and helping find me a better deal Ive being with the compnay now for a few yrs and its being a pleasure to deal with them and easy to sort out my insurance 10/10 and i highly recommend them One last note to add i certainly think that BB5 should get 2 extra darts for the good service he provided and i hope he wins the draw to get a early friday finish 😆”

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Posted 3 days ago

“I phoned today with a query about the price of my house contents insurance renewal. The person (user name TD1) that answered my phone call was extremely helpful and quickly sorted things out. I was very impressed with the 5 star level of the customer service!”

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Posted 3 days ago

“Karly S was very clear and did everything that was asked. Thanks and 10/10 marks”

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Posted 3 days ago

“ML2 I must say a big thank you for the help provided, with my inquiry today 9/6/25 regarding my House insurance renewal. Fast and efficient service, with a price I like😊”

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Posted 3 days ago

“SF7, nice to have a bit of a chat and humour along the way. Thank you Sara F.”

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Posted 3 days ago

“Very prompt an efficient thank you”

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Posted 3 days ago

“lr2 was super helpful and able to meet all the needs I required. Knowledgeable and friendly, I felt I was looked after as a loyal customer and not a number. Would happily recommend One Call as a result.”

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Posted 3 days ago

“KT1 sorted out my query very quickly and efficiently”

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Posted 3 days ago

“The service was fantastic. PB1 explained everything in detail. I had alot of questions, and Paige answered them all, putting my mind at rest. She's a credit to your company.”

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Posted 3 days ago

“Very professional and quick service from ML2”

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Posted 3 days ago

“KT1 – Keira – kt1 Keira helped confidently and professionally with my querie , Giving me the best quote and price for my Contents insurance. Thanks again Paul”

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Posted 3 days ago

“TS4 was very helpful & efficient Thankyou”

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Posted 3 days ago

“Sara - SF7 was very helpful and concise with my enquiry today. Thank you for your help.”

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Posted 3 days ago

“VH3 big thank you for helping me with my inquiry today 9/6/25 you was a star thank you for staying online to help me navigate the system 😊”

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Posted 3 days ago

“I would like to thank KT7 for the help i received today regarding my renewal. Fast and efficient service.”

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Posted 3 days ago

“Fast friendly service, thank you Sara.”

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Posted 3 days ago

“Agent LE6.Leanne Warren-le6 did a fantastic job and efficiently renewed my car insurance and arranged a significant saving”

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Posted 3 days ago

“RM1 was very pleasant and helpful . He got me a much better quote than expected so was very happy .would recommend to friends and family . Many thanx”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 386,213 reviews