One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,642 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,642 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BG3 - quick and efficient answers to my questions and no pushy upselling which is a breath of fresh air these days”

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Posted 3 days ago

“JG4 provided great service.”

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Posted 3 days ago

“Rang today about my Home contents Insurance and spoke to Callum Mallone, he was absolutely brilliant, he managed to beat the quote that I had been given by another company and he was very efficient and polite, I was very impressed with the service. Would definitely recommend to others.”

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Posted 3 days ago

“WP1 was very helpful with no nonsense 👍”

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Posted 3 days ago

“I was very happy with IR2 who provided an excellent customer service. She helped me find a much cheaper price/quote for my car renewal, and she also answered all my questions quickly and clearly. As a consequence, I decided to stay with One Call Insurance instead of leaving.”

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Posted 3 days ago

“As3!very helpful”

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Posted 3 days ago

“CM7 was kind, helpful, and knew what he was doing. Thank you”

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Posted 3 days ago

“I had an issue that was of my making, I contacted online chat Faye helped clarify the issue. Faye was helpful, professional and efficient, cant ask for more than that”

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Posted 3 days ago

“Quick And efficient”

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Posted 3 days ago

“Spoke to a user called IS1 and was very helpful with my enquiry.”

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Posted 3 days ago

“TJ2 gave a very quick and helpful assistance. I am very satisfied. Thank you.”

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Posted 3 days ago

“ET3 was very helpful and understanding. Efficient and clear. Good service, phone answered quickly. Reasonable cost for insurance cover”

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Posted 3 days ago

“Great service again from JG4. Thankyou”

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Posted 3 days ago

“Listened and responded promptly to resolve the issue”

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Posted 3 days ago

“BC5 - Very helpful, answered queries clearly.”

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Posted 3 days ago

“NK3, great speedy service”

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Posted 3 days ago

“After a very disappointing chat the previous day Jasmine JM6 reinstated my trust in One Call. I agreed to keep my account active after Jasmine sorted my issue out did the rest for me. Shout out also to JM3 Thanks what you did is what Incall a great customer experience.”

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Posted 3 days ago

“LN 1 ( Laurence) was extremely helpful with my query today , he managed to sort out my problem with complete respect for me as a customer.”

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Posted 3 days ago

“IS1 - Very clear and helpful direction in lieu of the questions asked. Made us aware of other policies/offers that could be of benefit to us in a non-aggressive manner. Thanks again, IS1”

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Posted 3 days ago

“I would like to say a big thank you to KS8 for all of her help on the online chat today. She was friendly, patient, and very helpful throughout. She took the time to find me a great quote for my motor insurance and explained everything clearly, making the whole process quick and easy. Excellent customer service – thank you again, KS8!”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 435,642 reviews