One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 398,955 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 398,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had a query with my new policy and Lauren G was excellent at sorting things out for me this morning.”

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Posted 2 days ago

“I have just used the chat system to renew (and reduce) my car insurance. Ilana (ir2) dealt with the process… very efficient, friendly, answered any questions, ensured I knew what I needed to know. A good quick process. Excellent. Thank you.”

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Posted 2 days ago

“LB3 was very helpful and talked me through the process and made sure I had the best policy”

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Posted 2 days ago

“Agent TJ1 Insurance is 2nd to none, everything is quick and easy and the customer portal makes life so much easier also. TJ1 very professional and was very informative and quick on helping me with my support chat. Overall very satisfied with the company and TJ1 Thank you”

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Posted 2 days ago

“I received all the help I needed. I asked a lot of question and got prompt replies.”

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Posted 2 days ago

“Elisha ET3 was very helpful again.”

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Posted 2 days ago

“SS9 was so helpful today in assisting me with my insurance renewal and setting it up and with payment . Very helpful and professional. Mr M linskey”

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Posted 2 days ago

“Fast and professional service”

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Posted 2 days ago

“Had to do change of address spoke to Ci9, very helpful, completed actions smoothly and efficiently.”

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Posted 2 days ago

“KT1 was very helpful and polite.”

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Posted 2 days ago

“Big thanks to KT7 for the assistance on my home insurance policy. I initially wanted to cancel my policy due to an excessive renewal price, however after a quick discussion, KT7 advised she could save me money and offered me a better deal, so I've decided to stay!”

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Posted 2 days ago

“I was in contact with advisor MF7. She was knowledgeable and gave me good advice . She was able to reduce the original quote with added benefits.”

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Posted 2 days ago

“NK3 is a superstar! Was so helpful and a credit to the company. All my requests were dealt with professionally & promptly. Wonderful support!! Definitely will recommend!”

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Posted 2 days ago

“ci9 was extremely helpful”

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Posted 2 days ago

“very easy to enquire about information regarding your policies. Staff are very helpfull”

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Posted 2 days ago

“Quick response”

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Posted 2 days ago

“I have a chat with JT3 today and It was ok. Great chat experience. Answer my questions acurate and on spected waiting times”

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Posted 2 days ago

“GM2 provided excellent customer service. She listened to all our queries and came up with solutions. She answered all our questions and was very patient. We now have the full cover we required, can pay monthly and have a guaranteed monthly payment for the next 3 years - very important as pensioners on a fixed budget.”

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Posted 2 days ago

“Very helpful”

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Posted 2 days ago

“keira was very good wanted to stay with you renewal was too expensive foundone just right. a big thankyou”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 398,955 reviews