One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,991 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The agent I had was very helpful especially as I'm not that Tec savvy.”

Helpful Report

Posted 3 days ago

“Quick and easy service to obtain a quote.”

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Posted 3 days ago

“BB5 was responsive and explained everything.”

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Posted 3 days ago

“Quick service by CR3, sorted in a flash”

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Posted 3 days ago

“Fa1 very helpful on the live chat. I'm a new customer and had some queries with my policy, very quick to speak with someone and all sorted in minutes 😊”

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Posted 3 days ago

“Very helpful,quick and easy thanks, OC3”

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Posted 3 days ago

“Terrible service despite paying very high monthly payments Poor communication poor standard of service when genuine claim made ( first in over 15 years)Uncaring correspondence Will not recommend to friends and family and you have now lost a loyal customer due to this”

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Posted 3 days ago

“TM7 was helpful, quick and sorted my change of registration whilst I was at the garage. Absolutely brilliant thank you Tommy. So pleased thank you.”

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Posted 3 days ago

“I recently called one call and spoke to a lady pb1 she was very helpful in sorting my renewal out so a big thank you pb1”

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Posted 3 days ago

“Pleasant and helpful EC1 – Ethan – ec1”

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Posted 3 days ago

“**JS4** Very helpfull, many thanks.”

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Posted 3 days ago

“Good understanding and answers to my questions. Ei1 in particular, thank you”

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Posted 3 days ago

“TM7 was very helpful”

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Posted 3 days ago

“LE6 was extremely helpful with my renewal concerns. She was easy to talk to and understand, which is such a bonus these days. Thank you Leanne.”

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Posted 3 days ago

“Ellie very helpful as I could not get a quotation via the portal.”

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Posted 3 days ago

“Megan F brilliant”

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Posted 3 days ago

“Talked to agent JH7. Absolutely spot on and resolved my query quickly and efficiently, thank you!”

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Posted 3 days ago

“It wasn't really talking but my problem was eventually resolved. The score is only for the operator (EW2). However, One Call I feel need to improve the ability to change policy details online, it has taken me over three hours to get this done.”

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Posted 3 days ago

“SP6 was very helpfull in sorting out my policy renewal”

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Posted 3 days ago

“T2J who I was talking to provided me with clear and obvious help and made sure I was put first!”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 385,991 reviews