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One Call Insurance Reviews

4.6 Rating 409,108 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 409,108 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Wow. Yet again excellent service. Advisor KL4 !! Friendly, knowledgeable and lovely tone of voice. Will highly recommend. Well done One Call. Thank you
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Posted 5 days ago
Brilliant on the live chat. Answer all your questions and help with whatever you need. Also quick on handing you to other departments if needs be, compared to others that leave you waiting an eternity between. KT7
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Posted 5 days ago
Excellent service friendly polite and efficient
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Posted 5 days ago
EE3. This agent very quickly responded and answered my question and solved the problem. Very happy ☺️
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Posted 5 days ago
CH5 was great to deal with and very helpfull
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Posted 5 days ago
Ci9 was effective,quick and provided a great customer service.
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Posted 5 days ago
Becca w was very helpful and helped get my address changed quickly great service 👍
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Posted 6 days ago
The chat line advisor, MG9 was extremely helpful today. The response was clear, concise and comprehensive. Thank you so much for the support!
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Posted 6 days ago
Quick easy service Ci9
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Posted 6 days ago
Very efficient service from Joel F with help renewing my policy
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Posted 6 days ago
Very efficient service from Joel F with help renewing my policy
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Posted 6 days ago
IS1 - Isabelle S was very quick, efficient and polite and resolved my query in minutes. Fantastic service from her!
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Posted 6 days ago
SK3 was very helpful for me today, altering my insurance and giving me advice about contacting One Call in the future.
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Posted 6 days ago
Lauren (LD7) was very helpful and patient with my enquiry when cancelling my policy as we are relocating abroad.
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Posted 6 days ago
Isabelle S was very helpful, even though I needed to cancel my policy. She was very nice, polite and my request was carried out within a couple of minutes.
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Posted 6 days ago
ci9 was really patient and helpful
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Posted 6 days ago
Ss9 was very helpful
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Posted 6 days ago
Great very happy with service
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Posted 6 days ago
Spoke with JF3 about my renewal and she was able to reduce my annual premium without too much fuss or overselling of other products. Overall a good experience, although as a existing customer this annual "dance" of reducing my premium is a pain.
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Posted 6 days ago
lr2 was quick replying and very efficient at getting my renewal sorted. I’m one happy customer
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Posted 6 days ago
One Call Insurance is rated 4.6 based on 409,108 reviews