One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,744 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,744 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“IS1 helped me with a renewal quote after I looked on comparison sites. They went above and beyond to look for a product that will help to keep me on the road at an affordable price. Very swift, very clear, thank you!”

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Posted 4 days ago

“EF3 was effecient and helpfull”

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Posted 4 days ago

“My issue was dealt with promptly by Annie. Great service”

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Posted 4 days ago

“Jasmine, ie. JM6 My insurance adviser delivered exceptional service throughout, combining meticulous due diligence, unwavering professionalism, and genuine charm; her determination and persistence in successfully resolving my No Claims Bonus issue exceeded all my expectations, making her in my opinion a tremendous asset to the company and giving me every confidence to insure with them again in the future. Excellent service and very refreshing customer services interaction.”

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Posted 4 days ago

“Spoke to Josh JC8 regarding my policy and everything was explained throughly and therefore I understood everything clearly. Clear that he has a lot of knowledge and is certainly very patient when on the phone.”

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Posted 4 days ago

“The bell provided was very good and clear”

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Posted 4 days ago

“Very happy with the service I received from MF7”

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Posted 4 days ago

“Ti2 was great and very helpfull on the chat, and unlike some of your competitors i didnt have to wait very long to get things sorted all in all abgreat experience”

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Posted 4 days ago

“easy ro chat with, very helpful.”

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Posted 4 days ago

“JA7 was extremely helpful and have had no problem with my cover very happy”

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Posted 4 days ago

“Excellent service”

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Posted 4 days ago

“fs2 was very helpful ,polite and efficient. She explained everything very clearly .”

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Posted 4 days ago

“My call handler GB1 was excellent changing my policy to a new car , sorting me with a new quote and policy start times to suit my needs. All in all a hassle free and pleasant communication, well done.”

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Posted 4 days ago

“EW2 was helpful, answered all my questions efficiently.”

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Posted 4 days ago

“The call handler HH2 was very good and informative”

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Posted 4 days ago

“Very helpful and fast with the answers I needed.”

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Posted 4 days ago

“Very satisfied with L n1 Thankyou.”

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Posted 4 days ago

“je3 handled this very well and was easy to understand”

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Posted 4 days ago

“AS3 was wonderful. Very helpful and actioned what was requested. 5 stars for Anais AS3 x”

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Posted 4 days ago

“KT7 was very helpful and dealt with my query quickly, efficiently and to my satisfaction”

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Posted 4 days ago

One Call Insurance is rated 4.7 based on 429,744 reviews