One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SP6 - Phenomenal customer service I have become accustomed to with One Call!!”

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Posted 4 days ago

“Ashe on the online chat was amazing. Agent number AK7. Staff like Ashe give your company a good name. Please thank Ashe personally for me.”

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Posted 4 days ago

“Quic and efficent service using online chat.”

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Posted 4 days ago

“Chatted with Erhan.P. very knowledgeable & a great help. Would recommend 👌”

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Posted 4 days ago

“helpful to change the values on my house renewal. Ethan (eg5) was great but it takes a while.”

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Posted 4 days ago

“KP3 really helped me get the right quote listening ti what I needed, thank you”

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Posted 4 days ago

“Repeat Customer. If ever a problem, always resolved efficiently. Not the cheapest, but worth it.”

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Posted 4 days ago

“CG1 assisted me today via live chat and within minutes had my query solved. GREAT SERVICE CG1”

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Posted 4 days ago

“BC5- Britney was very helpful and fast with her responses. Nothing negative to say”

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Posted 4 days ago

“Did live chat with je7. Very helpful . Was quick and easy to sort out my car insurance renewal.”

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Posted 4 days ago

“By far the best insurance company I've ever used. Nothing has ever been an issue. Never had a single problem and my premium has only ever got cheaper .”

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Posted 4 days ago

“I was only 2nd in the chat so didn't wait too long. RW2 was really helpful and efficient and sorted amendments to my policy quickly.”

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Posted 4 days ago

“Really happy with my interaction with Lauryn - LG3 - today. She was polite & helpful and quickly assisted me with my enquiry. Thank you.”

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Posted 4 days ago

“EXCEPTIONAL SEVRVICE FROM ET3 I recently renewed my home insurance and had a fantastic experience with ET3 . She was incredibly knowledgeable, patient, and went above and beyond to be helpful. What impressed me most was her diligence and friendliness ; when she wasn't 100% sure about a specific policy term, she took the time to check it thoroughly with insurers rather than guessing. She followed up with me three separate times to ensure I had the most accurate information. It’s rare to find such dedicated service backed by solid facts. Truly excellent!”

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Posted 4 days ago

“Hello I was in chat with ME8 today. OT connected me straight away even it's said 10min waiting. She helped me of issue I had and informed me that I need correct document in hand. It really helped me as without that I wouldn't know that I need that document in hand.”

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Posted 4 days ago

“Me8. Was very accommodating & patient.”

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Posted 4 days ago

“Today i used live chat for the first time and was very impressed with the service JL9 gave me. It was fast, friendly, well written and helpful so thank you JL9!!”

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Posted 4 days ago

“The customer service from Lydia (LB3). Was excellent. Clear and direct and also easy to understand. Many thanks.”

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Posted 4 days ago

“Very helpful Assistant SM2. She gave me all the information I required.”

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Posted 4 days ago

“Customer service today was amazing. SP6 was very helpful, polite and knowledgeable. I will definitely be returning to one call to insure my next car! 😊”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 423,632 reviews