One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,900 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Lewis “EW9”.Very helpful and resolved my enquiry efficiently and courteously.”

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Posted 3 days ago

“quick and accurate help with my enquiry”

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Posted 3 days ago

“Very helpful, fair price and thank you Bethany G.”

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Posted 3 days ago

“Adam was so patient and professional.He helped me book my car breakdown and patiently stayed with me until total confirmation.Thank you Adam.”

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Posted 3 days ago

“I can't rate this customer service provider highly enough; I was anxious making the call, Keira was friendly from the start; reassuring and professional, understanding the nature of my issue immediately and dealing with it even though I kept rabbiting on at her. Whatever she is being paid is not enough. Thank you so much for your help Keira 🫶”

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Posted 3 days ago

“NK3 was incredibly helpful and professional, answered all questions clearly and gave fantastic guidance. Thank you Natasha!”

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Posted 3 days ago

“Very good service thank you ge1”

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Posted 3 days ago

“I renewed with employee HH2 very quick, clear and concise. Thank you Holly.”

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Posted 3 days ago

“ir2 did a good job, found me a competitive renewal price. Thanks”

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Posted 3 days ago

“JH7 was extremely helpful on the live chat. He was very quick and able to help.”

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Posted 3 days ago

“I found A17 very knowledgeable and helpful throughout our discussion, he helped find me the best policy for my car insurance cover”

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Posted 3 days ago

“Excellent service from AR5 today. Professional, friendly and great advice.”

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Posted 3 days ago

“Had an online chat with JG4 today and was very happy with her service. All was resolved straight away without any problems.”

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Posted 3 days ago

“I had very good and personal service from Andrew today agent AI7, who listened to my situation and adapted a more bespoke insurance claim than had been offered Mrs Berry”

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Posted 3 days ago

“Hannah was so helpful and gave me peace of mind”

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Posted 3 days ago

“Great service from the agent KS8 They were able to help me quickly and give me information I requested.”

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Posted 3 days ago

“Quick online chat with Jack JP3 got my renewal quote down to a competitive price. Thanks 👍”

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Posted 3 days ago

“Answered my question in a clear and concise manner”

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Posted 3 days ago

“I sold my car so cancelled my insurance that I held with onecall. Excellent service throughout the years I've been with them. The agent i communicated with (BG3) made cancelling it very straightforward. Many thanks”

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Posted 3 days ago

“Username pe2 … Pat was really helpful and knowledgable and made it very easy to change my information and renew my policy and I had got cheaper quote from elsewhere but decided to stay with one protect as a result”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 446,900 reviews