One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 386,082 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 386,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an online chat with Jess B. She was great and managed to almost meet the proce from a comparison site. I decided to stay wih One Call as they provided additional services like breakdown cover.”

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Posted 3 days ago

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Posted 3 days ago

“TJ2 all good, no issues”

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Posted 3 days ago

“RW2 help me with everything i needed got sorted straight away and it all changed with no hassle”

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Posted 3 days ago

“Fantastic service with my renewal. Thank you so much jb6.”

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Posted 3 days ago

“I was transferred to Alina with issues with my home insurance direct debit payments . She's was great with dealing with it. Her professional respons and support was very good.”

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Posted 3 days ago

“Ar5 Most helpful and speedy”

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Posted 3 days ago

“Quick Ai2 solved the problem quickly with respect and understanding.”

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Posted 3 days ago

“Hello. Tara (TJ2) was first class and provided information promptly! 👍”

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Posted 3 days ago

“V good. by sr8”

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Posted 3 days ago

“I would like to thank Kadie - "KT7" for her assistance via Live Chat, it is thanks to her efforts that I was able to renew my Home Contents insurance and remain with One Call for another year. She was helpful and courteous throughout our char.”

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Posted 3 days ago

“was looked after by TJ2, she gave excellent service and very quick response to query, huge thanks for your help.”

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Posted 3 days ago

“Renewal dealt with by KT1. Very quickly got my renewal price down to nearest who I was looking to change to. Thank you Keira!”

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Posted 3 days ago

“Very simple to chat to a Onecall insurance agent via chatbot,so much so that even a computer illiterate like me can do it.Very quick response time in answering my queries and set up a tellephone call with an agent for me straight away.Hoping to insure another motorcycle with Onecall,and keep all my insurance policies under one roof so to speak.JA1 managed my query,very polite and helpful.”

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Posted 3 days ago

“good communication problem dealt swiftly thanks Shannon R”

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Posted 3 days ago

“OC3 was very helpful. Sorted my query very quickly.”

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Posted 3 days ago

“Quick & easy service. I was assisted by RW2 who helped be very quickly”

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Posted 3 days ago

“My insurance was coming up for renewal and I spoke with Thomas Ts3. I found him very helpful and gave me a competitive price as I was looking elsewhere which was a bit cheaper. Our conversation on the phone was brilliant so I decided to stay. Thank you Thomas”

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Posted 3 days ago

“Spoke to Chris username AR5, was extremely helpful, made the process simple for me and had great customer service. Really appreciate the help.”

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Posted 3 days ago

“Oliver was very helpfull could not have been better.”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 386,082 reviews