One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,026 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,026 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ti2 was prompt and accurate with their explanation of my query. Confirmation of resolution also provided. Excellent service.”

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Posted 4 days ago

“Katelyn KR5 was so Very helpful she very soon dealt with my changes and got me a better price at the end of it all nothing seemed to be any trouble for her well worth 5 Stars.many thanks .Peter Latham”

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Posted 4 days ago

“Great service from MG9 today, very informative and thorough. Double checked details, not pushy with sales checked for alternatives. Polite and considerate, thank you.”

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Posted 4 days ago

“I had great service from EW2 at One Click in obtaining evidence of my NCB. Great service even though I was an ex customer (through no fault of One Call)”

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Posted 4 days ago

“He was able to transfer my insurance to my new car.”

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Posted 4 days ago

“RW2 sorted out my query very quickly and ensured I had the appropriate cover for my car.”

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Posted 4 days ago

“Very professional, shame it's not a personal phone call”

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Posted 4 days ago

“After a brief discussion around the fairness of renewing my existing policy 4 days early and then asking for an adjustment fee for adding business use ahead of the actual renewal date, the agent (JP3) referred his decision and got the admin fee removed.”

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Posted 4 days ago

“MG9 very quick and helpful when I made an enquiry”

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Posted 4 days ago

“Sienna M was extremely heipful and patient with a confused old git(that’s me).I find on line difficult and prefer to talk on the phone,however no phone number.”

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Posted 4 days ago

“Happy with the service last year and this year so far, had a chat with BH1 today who was attentive and professional, answered my query very satisfactorily.”

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Posted 4 days ago

“AS3 was my chat assistant regarding my car renewal insurance. He took his time to provide improved cheaper quotes with choices that would be suitable to me. I had researched online first and AS3 could provide a comparable price to online quotes. A very good customer service.”

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Posted 4 days ago

“MG9 call handler dealt with my chat query in a positive and speedy manner.”

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Posted 4 days ago

“Ti2 helped me today when I could not sign into my account for whatever reason it kept saying my email was not recognised, and I needed my proof of NCD, I got onto live chat was passed thru to Ti2 who instantly located my account from the basic details submitted and then, like magic sent me the pdf file with the very information I needed, I have not seen such efficiency from insurance brokers forever, whatever you are paying Ti2 it’s not enough, an absolute credit to your company and deserves promotion at the earliest opportunity. Thankyou Ti2”

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Posted 4 days ago

“Thank you for everything, an incredible team of professionals and they respond to you very quickly.”

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Posted 4 days ago

“Stacey was very helpful and was quick to respond. Thank you.”

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Posted 4 days ago

“MG9 helped me change car on policy as it was a brand new one so reg not working on portal. Very professional and helpful and offered other products that may suit. Thanks”

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Posted 4 days ago

“The online chat was really helpful, KS8 was the team members user name who was really friendly and sorted everything I needed”

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Posted 4 days ago

“AR2 was very good and polite and extremely helpful. Brian.”

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Posted 4 days ago

“Just had an online chat with AW1, Very helpful and informative. They made it so easy. Thank you.”

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Posted 4 days ago

One Call Insurance is rated 4.7 based on 441,026 reviews