One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,655 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,655 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The lady who helped me the phone had excellent customer service skills. She explained everything to me that I needed to know about my new insurance policy. I was offered other additional products with the benefits. She is a great asset to your company”

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Posted 3 days ago

“as3 was very helpful and polite good service”

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Posted 3 days ago

“Thanks to Sasha from one call insurance sm5 for helping me today happy with my quote”

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Posted 3 days ago

“Thankyou LD7 for all your help today”

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Posted 3 days ago

“I would like to say a big thankyou to As5 he was verry helpfull on the phon this morn he exspained evereything i wanted to know thankyou agian”

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Posted 3 days ago

“LE6.Leanne Warren-le6 We insured through your company previously and came back for a quote this year. I contacted Lianne and she could not have been more helpful and directed me to the correct department for renewals, adding that if I had any problem not to hesitate to contact her again. Excellent service.”

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Posted 3 days ago

“Very help customer service assistant AR2, sorted out my query very quickly.”

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Posted 3 days ago

“Was helped by AS3! to resolve my renewal issue. Conversation was direct and to the point. Renewal sorted at the price I was initially quoted online. Happy with the way things went.”

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Posted 3 days ago

“Just renewed my car insurance online live chat with a lady called Jenny (JL9 ) she answered all my questions. was polite and reassuring me my policy quote was correct. She also answered some other questions i had re - insurance and put my mind at rest. I would recommend One Call Insurance . Been with this company for a few years and any issues ive had re car have been dealt courteously and speedily. *****”

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Posted 3 days ago

“AS3 was very helpful and thorough and sorted all my queries.”

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Posted 3 days ago

“IS1 was very helpful and solved my query very quickly”

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Posted 3 days ago

“FP2 was extremely helpful, sorted my query quickly and efficiently.”

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Posted 3 days ago

“I had a live chat with SB8 who was brilliant. She was thorough and extremely helpful. She was able to deal with all aspects of my policy change in an efficient and affordable manner. I was very impressed with her service.”

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Posted 3 days ago

“Great deal on my renewal when phoning Franklin. Quick to contact this UK based team on the phone”

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Posted 3 days ago

“Sasha (SM5) the call handler was very helpful and thorough. I was very happy with the quote. Highly recommend”

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Posted 3 days ago

“Faye was very helpful and I would recommend her to anyone. First class service at sorting my problem.”

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Posted 3 days ago

“As always I have excellent service from the company & agent KS8 handled by query very quickly & efficiently…top marks👍”

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Posted 3 days ago

“EC4 was very helpful via email and phone call today. I had an issue obtaining a pdf document and she supported me throughout the process. Excellent customer service.”

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Posted 3 days ago

“outstanding service from as3 very fast and pleased with advice”

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Posted 3 days ago

“JE3 very helpful. Thanks”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 435,655 reviews