One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,655 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,655 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JC1 very helpful in adding a personal possession to contents cover. Also advised me of other upgrades that I could make.”

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Posted 3 days ago

“LN1 was very good at getting policy sorted for us.”

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Posted 3 days ago

“FF2 was very knowledgeable and polite throughout my enquiries over 3 call. Cover renewed as easy and convenient to maintain policy. Many thanks Franklin”

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Posted 3 days ago

“SB8 was extremely helpful with my enquiry and always very quick to reply, no matter how difficult my next querie. Thank you SB8 for being so friendly, polity and accommodating”

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Posted 3 days ago

“polite and to the point very good communication and helpfulness”

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Posted 3 days ago

“AR5 was most helpful with the query I had regarding my breakdown cover”

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Posted 3 days ago

“Spoke with Jodie JG4 to have a cancellation notice removed from my policy, which was there in error. Fuss free and sorted within 2 minutes. Great service”

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Posted 3 days ago

“Chat with IS1 to cancel my cover due to sale of vehicle and move to a company car scheme. Simple and efficient engagement to confirm cancellation of the policy.”

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Posted 3 days ago

“CM7 was the person I spoke to. He was extremely efficient and helpful. He answered my questions succinctly and didn’t try and sell me any additional bits and bobs. Thank you very much”

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Posted 3 days ago

“Leanne le-6 fully understood and dealt with my problem and answered my queries. I was more than happy with the outcome.”

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Posted 3 days ago

“I called to cancel home insurance as I had found a company that was quoting me nearly two hundred pounds less. CM7 who answered my call went through my policy and found a new home insurance policy comparable with the other quote. I have gone with your policy. CM7 was polite throughout the call and was very patient with me, explaining everything clearly and precise.”

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Posted 3 days ago

“I found isobelle on the live chat very helpful and informative . Always found staff to be well mannered and polite and pricing not too bad either .”

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Posted 3 days ago

“Leanne le-6 sorted my renewal this morning very pleasant and helpful thank you. 👍”

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Posted 3 days ago

“KS8 went above and beyond brilliant service from her highly recommended agent”

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Posted 3 days ago

“HH2 was helpful,professional and courteous throughout the dealings”

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Posted 3 days ago

“Agent was very helpful SB8 with my questions.”

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Posted 3 days ago

“The agent AM3 was very helpful got me a price I was happy with.”

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Posted 3 days ago

“Helpful customer service in sorting my renewal from Patrycja (PE2). Prompt responses and a reduction in previous years premium. Thanks for your help.”

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Posted 3 days ago

“Spoke with LB3 this morning very helpful arranging my insurance renewal, great service”

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Posted 3 days ago

“Did on line chat with WP1 today it’s only the second time I have done this and was very impressed with the person I was dealing with they were very helpful .”

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Posted 3 days ago

One Call Insurance is rated 4.7 based on 435,655 reviews