One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you for helping me to do my insurance with your company I appreciate your support.”

Helpful Report

Posted 4 days ago

“Stevie was very helpful and extremely professional”

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Posted 4 days ago

“Tom was very helpful, very clear and well informed”

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Posted 4 days ago

“Faith (FS2) Was very professional and explained everything thoroughly whilst being very engaging, a pleasure to deal with .”

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Posted 4 days ago

“CH5 was very helpful”

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Posted 4 days ago

“I spoke to CM1 Christopher on your web chat today. He was amazing,so helpful and could do everything I asked him to do for me.”

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Posted 4 days ago

“I spoke to CM1 Christopher on your web chat today. He was amazing,so helpful and could do everything I asked him to do for me.”

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Posted 4 days ago

“TM7 was my adviser today. We sorted out my car insurance renewal at a competitive price I am happy with. TM7 was very helpful, friendly and patient in answering my queries. Great customer service. Thank you!”

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Posted 4 days ago

“Great service today from SK3! Sorted my policy queries out on live chat. As always One Call spot on again. Thank you!”

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Posted 4 days ago

“SM5 was easy to talk to and found an great deal. No problem when I changed my mind about things and provided lots of info when asked.”

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Posted 4 days ago

“Had an online chat with SS9 and even though I didn't get a cheaper excess, they were very professional and knowledgeable.”

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Posted 4 days ago

“I'm old enough to really want to speak to a person rather than by live chat, (call me old fashioned) but I managed to navigate the portal successfully and "speak" to Issabelle initially and the Stevie S. regarding changing my vehicle. They were both very helpful and efficient, and were able to quickly sort out what was required, at a cost comparable to others I found on a comparison site.”

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Posted 4 days ago

“An excellent service through Live chat today with a very friendly BC1. Becca certainly was very patient and extremely helpful aa I asked many questions about an insurance change. A very happy and satisfied customer who feels confident with the change of vehicle insurance. Thank you again for being so supportive. Much appreciated. Carol”

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Posted 4 days ago

“Very helpful and professional conversation with GM2 today regarding my policy All my questions were addressed it was a refreshing change well done One Call”

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Posted 4 days ago

“Stevie S , SS9 was very helpful and answered all my queries quickly and comprehensively, I hope they get the prize as their service was superb .”

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Posted 4 days ago

“Wiktor you were very helpful ty”

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Posted 4 days ago

“TH3. Quick help service and very polite. I’m very thankful for the help:)”

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Posted 4 days ago

“Used the websites chat with handler "SM5" to renew my home insurance. Excellent service and competitive price.”

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Posted 4 days ago

“CM1 was excellent in helping me today”

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Posted 4 days ago

“LG3 was a pleasure to chat with.L was well helpful and helped me sort my new policy Big thanks”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews