One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 386,500 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 386,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpful agent (LC6} good renewal price”

Helpful Report

Posted 4 days ago

“Completely forgot about renewing my car insurance, due to run out tomorrow, thanks to a very helpful guy (LN1), all sorted very pleasant experience, and he was very professional, highly recommend, and now I'll be staying for the seventh year .”

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Posted 4 days ago

“AE1 was very helpful with my renewal and was able to not only match another competitor but besat the price!”

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Posted 4 days ago

“Lawrence was very helpful with my insurance renewal”

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Posted 4 days ago

“Spoke with EC1 , very professional, explained everything simply, very pleased with the result .😉😉”

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Posted 4 days ago

“Excellent service. Very easy from agent AJ1”

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Posted 4 days ago

“Annoyingly,...Yet again the 'AutoRenew' was not turned off. Is this the single most annoying feature of any insurers web portal? I hate it as it encourages the insurer not to try too hard to retain your business. So, .. to the review - I was presented with a figure which was 'the best' One Call could do. But it wasn't was it! I managed to get a further 20% off the premium. This is exactly why I don't use 'Auto Renew' and you shouldn't either. The Chat Agent was perfectly polite and quick to review the costs where a saving was made - surprise surprise. Buyer beware!!”

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Posted 4 days ago

“TM7 has just helped to add an additional vehicle to my insurance with ease via chat, thank you.”

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Posted 4 days ago

“LS2 was very efficient and helpful renewing my home insurance”

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Posted 4 days ago

“thank you CH5 very informative”

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Posted 4 days ago

“Adam on the chat line was very helpful.”

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Posted 4 days ago

“Thank you TJ2 👍🏻”

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Posted 4 days ago

“Very quick and efficient. Tm7 is a credit to your company”

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Posted 4 days ago

“I booked this online and then received a customer care call, to check the details and make sure I was happy with the insurance I had booked. The lady on the phone (FS2)was pleasant and knowledgeable. If the service is this good before the insurance starts I hope it continues if I need to call on them.”

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Posted 4 days ago

“TW9 - most helpful and clear with the information and was able to reduce the quote that I was happy with.”

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Posted 4 days ago

“AR5 answered my query quickly and efficiently.”

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Posted 4 days ago

“Quick easy and responsive”

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Posted 4 days ago

“Thomas (CH5) was ace today! I was worried about a suspicious text I received but he sorted it there and then. Awesome :-)”

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Posted 4 days ago

“Gm2, very helpful, thanks”

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Posted 4 days ago

“I completely misread my renewal date and went on chat with a panic because I thought I had to renew tomorrow! They operated wth professionallism in the face of my stupidity and for that I'm very grateful”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 386,500 reviews