One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,911 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,911 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Swift and easily understood reply to my question.”

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Posted 4 days ago

“Once I finally got connected the service I got was really helpful and sorted out all my issue I had regarding my policy. thankyou to MA5 for the help”

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Posted 4 days ago

“I had the pleasure of chatting with AR5 about my car insurance, and I was thoroughly impressed. AR5 provided excellent service with a high level of professionalism, patience, and clarity. AR5 made the process smooth and stress-free, answering all my questions with confidence and care. It’s rare to find someone so knowledgeable and courteous in customer service. Thank you, AR5, for your outstanding support!”

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Posted 4 days ago

“Ir2 was very satisfactory with answering my questions,I dislike doing renewals online,prefer to speak to a person,but,this was quick and efficient.”

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Posted 4 days ago

“ML2 was very helpful today with my query.”

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Posted 4 days ago

“Whilst trying to navigate adding my 2 daughters on to my car insurance. Ben was very understanding and very helpful. He made the whole process very simple and smooth.”

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Posted 4 days ago

“Called to find out about my existing claim for damaged vehicle and got an upgrade on my hire car term for only £1.28 which could come in handy as my vehicle is awaiting repair.isabelle also known as Is1 on the chat was very helpful and assisted with my enquiry and was polite and friendly which can only be good in the customer service world.5 stars to Isabelle.”

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Posted 4 days ago

“It was a bit long winded”

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Posted 4 days ago

“Lauren was efficient and completed the transaction effectively.”

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Posted 4 days ago

“Emilie who is EE3 was very helpful and gave great Service”

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Posted 4 days ago

“One of the main irritants in dealing with Goods & Services providers usually comes when dealing with their customer services. Not the case with One Call. Their quality of their people is first rate. Polite, professional and extremely helpful”

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Posted 4 days ago

“Renewed my van insurance policy today , was helped with my policy by Le6 Leanne 👍👌✅ Have been with One Call for a few years now and am very happy with the policy and price 😀 Leanne was very helpful and polite and answered my questions excellently 👍 Hope One Call can quote my wife’s policy in the next few weeks ✅👍”

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Posted 4 days ago

“MG9 was very helpful with my query. Was sorted out straight away. Very polite and courteous”

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Posted 4 days ago

“ir2 was fantastic today. Dealt with my query calmly and thoroughly, in a very polite and courteous manner. An example to learn from, and an asset to your company!”

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Posted 4 days ago

“After a frustrating start trying get a quote for a second car, I was passed to SK3 (Sian) who got us sorted out within minutes and has helped us more than Sian will know. Thank you so much.”

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Posted 4 days ago

“Operator TM1 was efficient and friendly and got the job done.”

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Posted 4 days ago

“Ethan EC1 was very helpful and answered my query very quickly and efficiently as I was going to not renew my policy but now I am.”

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Posted 4 days ago

“Szymon W was super helpful and got me a great renewal price 👍👍”

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Posted 4 days ago

“JB6 Clear and helpful communication, patient and thorough. 👌”

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Posted 4 days ago

“HH2 Very Good conversation . Thank You”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 385,911 reviews