One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EL3 was very helpful when I rang to pay the premium. Payment had trouble going through the first time but she resolved it and quickly called me back.”

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Posted 4 days ago

“Good quick service”

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Posted 4 days ago

“Tj1 very good thanks”

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Posted 4 days ago

“Everything was so easy to set up and when I had a query I chatted with a lovely person and wanted to leave a proper thank you to Maddison username is ME8. They really helped me and made sure I knew a different option I could choose which I added on and paid for really easily.”

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Posted 4 days ago

“The service I received today was excellent it was explained clearly and resolved my today was jt3”

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Posted 4 days ago

“BH1, fantastic service”

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Posted 4 days ago

“Sw1 sorted a cheaper quote on my renewal. Good service and quick…..”

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Posted 4 days ago

“I was not happy with the original renewell quote so got a other quote from elsewhere which was cheaper and after talking with et1 he got me a new quote close enough to match so decided to stay with you only thanks to et1 .”

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Posted 4 days ago

“JC1 was very efficient and to the point. Asked simple questions which put my mind at ease. A very helpful and pleasing service!”

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Posted 4 days ago

“Very helpful and quick to the point”

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Posted 4 days ago

“CM1...very quick and very polite”

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Posted 4 days ago

“spoke and dealt with the very helpful Adam today, he went the extra mile to help me and he should win the competition without question.”

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Posted 4 days ago

“Excellent service from Leanne Warren LE6. Very helpful and professional. Provided me with several options and choices.”

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Posted 4 days ago

“Hi very helpful assistant AR5 made renewing my car insurance quite painless”

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Posted 4 days ago

“I have been with one call for several years now . I have recently changed my policy to another vehicle I spoke to Patrycja (PE2) she was amazing.”

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Posted 4 days ago

“Brilliant Customer Service from Sienna SH1 yet again, you have been first class in your assistance. Thank you indeed.”

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Posted 4 days ago

“IS1, explained all car insurance details on my policy in a clear and concise manner. Very happy with the service”

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Posted 4 days ago

“I rang to cancel my cover has had found cheaper elsewhere. RE1 was very helpful and found me a quote fractionally cheaper than the one I had found. This saved me the hassle of having to set up an account with a new provider. This is the third consecutive year i've been with One Call and hopefully not my last.”

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Posted 4 days ago

“5 stars for the prompt and helpful chat line by SB8.”

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Posted 4 days ago

“SP6 Excellent service. Helpful, pleasant and dealt with my query promptly.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 423,632 reviews