One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ben (BH1) was really helpful and explained all the options in changing my car insurance over to my new car. Thank you.”

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Posted 5 days ago

“I was really pleased with the way my queries were dealt with. Pat (PE2) was friendly and professional. I have now renewed my insurance cover for the coming year and am totally satisfied with the outcome.”

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Posted 5 days ago

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Posted 5 days ago

“Tm7 was really helpful, had a pleasant chat and Tom was really helpful, credit to One Call”

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Posted 5 days ago

“Ek2 was very helpful explained everything to me as I was confused with my policy which got cancelled but all sorted and another policy all set up thank you”

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Posted 5 days ago

“Very competitive price and good service on the phone from agents, especially LE6. Good to still be able to chat to people and have documents available by post. Thank you.”

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Posted 5 days ago

“i had a problem with my truck insurance could not sort on line i am not very good with computers so phoned up tm7 returned my call very quickly i explained my situation he sorted it out very quickly with no hassle explained every thing in detail was very polite very friendly and very kind thankyou tommy”

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Posted 5 days ago

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Posted 5 days ago

“Been a platinum customer for years now, I mucked up trying to get a quote for a new car and Lawrence sorted it out in seconds. So thanks LN 1”

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Posted 5 days ago

“Efficient and professional service from MK4”

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Posted 5 days ago

“Excellent service, VH3, Had my issue sorted out so fast and efficiently Thank you, William”

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Posted 5 days ago

“Contacted One Call Insurance to get the new car added to my multicar policy with some changes to the existing policies. IS1 dealt with everything with precision, professionalism and very efficiently. An outstanding customer service as always. Thank you and keep up the great work.”

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Posted 5 days ago

“Excellent service, customer service was also very good”

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Posted 5 days ago

“MB1 was very helpfull..and resolved my issue.. one call should have located the best deal for me automatically thnks ahain MB1”

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Posted 5 days ago

“Very helpful operative - VH3 Slightly annoyed about the trying to sell other things to me as all I was doing was changing the address which was not possible via the portal but we got there in the end!”

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Posted 5 days ago

“Cm1 was so helpfull absolutly amazing sortef everything out in no time so helpfull”

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Posted 5 days ago

“Very helpful and polite,”

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Posted 5 days ago

“Spoke to Britney, BC5, was amazing and helpful. Straight forward and fast. Very polite and clear on the chat. She needs to win this competition for the best review 😁👍🏻”

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Posted 5 days ago

“ME8 was very quick with responses, very efficient”

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Posted 5 days ago

“DB4 was very helpful, answered all my queries. Managed to update my policy at a resonable price. Very happy.”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews