One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,900 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service from AW1”

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Posted 4 days ago

“HH2 my assistant on the chat line was extremely helpful in explaining how I could reduce the quote for my car insurance without making too many changes. She was very patient with my queries about things on my policy schedule where I was struggling to understand what was meant. I was happy to stay with One Call .”

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Posted 4 days ago

“PS1 very helpful in change of car details”

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Posted 4 days ago

“Was thinking about leaving due to renewal price, however they were able to reduce it to a more acceptable level. I must say the advisor(s) LE 6 Leanne Warren & Robin RE1 were very friendly and efficient with the transaction.”

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Posted 4 days ago

“SM2 Dealt with my query promptly and throughly”

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Posted 4 days ago

“ALL GOOD service”

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Posted 4 days ago

“JL9 was quick to respond, supportive in getting me the best deal”

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Posted 4 days ago

“Thankfully agent name BC5 was able to change my insurance policy to be able to drive my new car.”

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Posted 4 days ago

“I've just renewed my policy after chatting on line with JI9 (Jake). I was determined to leave but the renewal he was able to offer me was very good, so I have stayed. Thank you.”

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Posted 4 days ago

“AA2 wasn't able to answer my specific query today about potentially changing the colour of my car but he/she advised who to contact to discuss this. Good service.”

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Posted 4 days ago

“Absolutely great sorted my new car insurance at a great price. Thank you”

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Posted 4 days ago

“I contacted one-call annoyed about a couple of things, Agent EF3 Elliott resolved both efficiently and cheerfully, so well done Elliott”

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Posted 4 days ago

“BH1 you made the change of vehicle very easy thank you very much”

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Posted 4 days ago

“JL9 was very helpful today , great service and saved me money thank you”

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Posted 4 days ago

“Ti2 was very helpful, very polite and sorted out my issues immediately. Thank you”

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Posted 4 days ago

“Great service from chatting with j19 - thank you ☺️”

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Posted 4 days ago

“SW1 was an absolute pleasure to work with. Fast and efficient delivery of the various options available and consistent delivery of quality customer service. Based upon my experience with them today I will be recommending One Call Insurance to my friends and family. Thanks for the great service provided 🫶”

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Posted 4 days ago

“BH1 answered all QUESTIONS was efficient and curtious”

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Posted 4 days ago

“Ek2 or Erica was very helpful but not dealt with one call that much my sister dealt with them and said it's a bit off a sham but Erica was friendly and polite when needed help”

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Posted 4 days ago

“Just had a conversation with ji9, he answered all my questions accurately and efficiently.”

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Posted 4 days ago

One Call Insurance is rated 4.7 based on 446,900 reviews