One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Meant to put 5star sorry for mistake”

Helpful Report

Posted 4 days ago

“CM7 was most helpful and polite. He was very helpful and clear to a not very computer literate pensioner. Most pleasant to speak with. Well done CM7.”

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Posted 4 days ago

“Great online chat service PS1”

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Posted 4 days ago

“Excellent customer service by ci9. Proof of no claims bonus has been an issue and very stressful but it has been resolved very efficiently today thank you”

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Posted 4 days ago

“glad to say that there are still some kind and helpful people around. EW9 you should be very proud to have such people on your team 5 stars for this person thankyou for your help to solve my problem . good luck”

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Posted 4 days ago

“Leanne (LE6) was very friendly and efficient in helping me with the renewal of my Camper insurance.”

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Posted 4 days ago

“Very helpful answered all my questions”

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Posted 4 days ago

“The online chat was prompt, Karly was polite and answered all my queries without delay.”

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Posted 4 days ago

“SP6 was extremely helpful. Thank you.”

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Posted 4 days ago

“Simple chat with their operator saved me around 30% on home insurance renewal cost. Well worth the effort of contacting them in order to beat new quotes. Thanks to ad8.”

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Posted 4 days ago

“Great knowledge and advice. Thank you.”

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Posted 4 days ago

“I was expecting to cancel my renewal as it had increased too much but the agent KS8 reviewed the terms and sorted a price that was slightly more than last year fixed for three years!”

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Posted 4 days ago

“CM 7 was very helpful”

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Posted 4 days ago

“Leanne was very helpful (LE6) Renewal was far higher than competitors but was made more comparible so stayed for another year. Thanks”

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Posted 4 days ago

“Hi I had my renewal and was not pleased with the price as i was getting cheaper prices from different companies.I spoke to Ella { EL3 ) and discussed my options, she was very helpful and sorted out a better deal for me otherwise i was going to leave.with being with this company for many years she changed my mind. Thank you. Derek Penfold.”

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Posted 4 days ago

“EL3 was very helpful & friendly, thank you for being so understanding & patient”

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Posted 4 days ago

“Got a good deal this morning with one call I think his name was Liam good lad. LC6”

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Posted 4 days ago

“Just been on live chat with jh7 and he was very helpful and patient with me and my questions.”

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Posted 4 days ago

“Advisor SM6 was great and helped with everything I needed. Would use this service again.”

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Posted 4 days ago

“I called with an enquiry about my new premium. The operative I spoke to was helpful, informative, professional, and friendly - could not have been better.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 423,632 reviews