One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,526 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GF7 (Graham) was very efficient and helped me with all my questions. He also stuck around and waited whilst I sorted the situation, instead of making me go to the back of the queue.”

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Posted 4 days ago

“GF7 (Graham) was very efficient quick and clear with instructions. Rather than making me go back to the queue, they stuck with me and waited until the situation was sorted.”

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Posted 4 days ago

“Great customer service”

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Posted 4 days ago

“Had to wait around 15 mins for my online chat, but once I got connected, I was helped by Josh who patiently helped me understand a query about my document.”

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Posted 4 days ago

“Got answers to all my questions of cover for suitably matched price”

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Posted 4 days ago

“I spoke to SS9 on live chat. He was great and answered all my queries promptly. thanks”

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Posted 4 days ago

“I had a very helpful customer service provided by IS1 today with making changes and about renewal price. Can recommend for 100%”

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Posted 4 days ago

“After making 3 calls, pressing 1 for call back which didn’t happen I rang again and held on and cannot praise JF2 enough for his help and patience. Policy renewed.”

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Posted 4 days ago

“MS2 was very helpful today with my renewal quote. All was sorted out with curtesy and efficiency.”

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Posted 4 days ago

“Thanks to MS2 who helped renew my car insurance today, super efficient and helpful!”

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Posted 4 days ago

“Due to ongoing systems issues I called customer service and spoke with BB7 (Ben) thanks to his reassurance that all was well with my policy, I had decided to cancel but he assured me it was fine it was the system not ‘catching up’ he was understanding, calm and professional so I decided to stay”

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Posted 4 days ago

“Spoke with Maddie MH5 regarding an ongoing system issue, and she quickly helped me out with an understanding professional attitude.”

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Posted 4 days ago

“Gm2 fantastic job and very polite”

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Posted 4 days ago

“Sk3 from one call helped me with my renewal quickly and efficiently! Made it very easy, was informative and helpful”

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Posted 4 days ago

““KT1 – Keira – kt1” Keira was very helpful and dealt with my enquiry very quickly and I was able to make a decision on my policy renewal.”

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Posted 4 days ago

“ML2 listened to my enquiry and responded appropriately in a polite speedy manner.”

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Posted 4 days ago

“ML2 has just been very helpful in sorting out my renewal. Thank you.”

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Posted 4 days ago

“After receiving my renewal and finding it had increased more than 100% due to me making 2 claims, I had looked around at other companies. I found one insurance £100 cheaper than my renewal price, I rang One Call and spoke to EC1 Ethan EC1 who was more than helpful within 10 minutes he had found me a match , everything was sorted and paid for. Thank you Ethan a real star.”

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Posted 4 days ago

“TJ2 HAS JUST HELPED ME WITH MY ENQUIRY THE BEST IVE COME ACROSS USING THE POTAL”

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Posted 4 days ago

“Went on live chat today to discuss my renewal, Charlie (CH5) was very helpful and got me a better price than I had been quoted elsewhere. Great customer service”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 385,526 reviews