One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,027 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,027 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex Davies AA2 was very patient and helpful during the process of changing my car insurance details”

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Posted 5 days ago

“Many thanks to Agent DB4 who served us very well, answered all our questions and concerns to our grateful satisfaction.”

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Posted 5 days ago

“Spoke to Leanne warren le6 today who made me very happy she matched a quote that I was going to to use from another insurance company.”

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Posted 5 days ago

“**NP3** from the customer service was very helpful and kind. She gave me a better price.”

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Posted 5 days ago

“Very quick and helpful. Very good.”

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Posted 5 days ago

“I was helped today by ET3, who was fantastic. My business was conducted very quickly and smoothly. She was very helpful and efficient.”

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Posted 5 days ago

“Call handled be SM5 Initially I didn't like the fact I couldn't cancel online without speaking to an agent. However the process was quick and efficient. All my queries were answered professionally and with precision. The outcome was positive as the offer remained within my budget enabling me stay with you. Great and polite customer service. Thank you.”

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Posted 5 days ago

“SM5 was very helpful today regarding home insurance,sorted my request promptly,well done.”

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Posted 5 days ago

“I was happy with SM5”

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Posted 5 days ago

“Very helpful, insurance sorted within minutes! Very happy customer Thankyou ET1”

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Posted 5 days ago

“The agent I dealt with today JC3 was more than helpful and solved my problem.”

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Posted 5 days ago

“Good service from jc3 but a very long wait to be attended to.”

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Posted 5 days ago

“Spoke with NP3, she was very helpful and solved by issue ver quickly and answered all my questions”

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Posted 5 days ago

“EG4 was very helpful today with my requests Ben”

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Posted 5 days ago

“Renewed my car insurance with one call and helped my the lovely Franklin ( FF2) and Leanne ( LE6) both were so very friendly and helpful and explained everything to me before I purchased my insurance. Franklin did a great job getting me a really good quote . Thanks guys x”

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Posted 5 days ago

“SP6 was very helpful. Thank you.”

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Posted 5 days ago

“Helpful friendly assistance, went above and beyond”

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Posted 5 days ago

“I have just had a live chat with MX2. She was very helpful and understanding about sending me a paper copy of my policy.”

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Posted 5 days ago

“Rang customer service today and spoke to Keira who was very helpful in helping me with a query about my car insurance policy. Keira was very polite and courteous with clear explanation of my query. Excellent service.”

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Posted 5 days ago

“Tj1 was extremely helpful today”

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Posted 5 days ago

One Call Insurance is rated 4.7 based on 441,027 reviews