One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“NK3 was very helpful in changing my cover today, made the process quick and easy. Thank you!”

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Posted 4 days ago

“LM9 was really helpful and dealt with my query quickly and was very professional.”

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Posted 4 days ago

“ti2 was very helpful and clear with information.”

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Posted 4 days ago

“I love using One Call Insurance- they always make it so easy! Today I had a question about breakdown cover at TJ1 was SO helpful, and answered my question straight away. They also noticed that I had something missing on my policy and gave guidance on that, which was fab! Thanks so much 🙂”

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Posted 4 days ago

“Great customer service by JG4”

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Posted 4 days ago

“the customer service advisor IS1 was really helpful and was very polite. Addressed my query fast and efficiently”

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Posted 4 days ago

“BH1 was very helpful in helping to resolve my issue.”

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Posted 4 days ago

“HELPED IMMEDIATELY TO RESOLVE MY QUESTION, EXCELLENT.”

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Posted 4 days ago

“Very helpful with my query and resolved with the utmost of easy. Staff were very helpful.”

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Posted 4 days ago

“the customer service advisor CG1 was really helpful and was very polite . He answered all our question in a very clear way so we understood everything without confusion . Thank you CG1 for all your help today. He even managed to get a reduction on our renewal price.”

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Posted 4 days ago

“The customer I had today helping with my enquiry (Faye) was very helpful and resolved my enquiry quickly. Thank you”

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Posted 4 days ago

“Great customer service by Tommy TM7 very helpful professional and friendly”

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Posted 4 days ago

“Thank you SB8, query handled very professionally and efficiently. What customer service should always look like!”

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Posted 4 days ago

“Always helpful, gives great competitive prices, fantastic service. Thanks BG3”

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Posted 4 days ago

“I have just been speaking to your call handler called Leanne (LE6) and felt compelled to write a review. Leanne's customer care was exemplary and a credit to your company. She was so patient, polite and helpful resulting in me purchasing my car insurance with you. Thank you Leanne.”

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Posted 4 days ago

“Assistant GM2: Great customer service. Very efficiently helped me sort out a query with my renewal and provided an excellent quote.”

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Posted 4 days ago

“Really helpful and quick response to my question”

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Posted 4 days ago

“Very easy to deal with on reducing my scheduled renewal using the Live Chat. Much easier and advisor KS8 was very helpful.”

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Posted 4 days ago

“I messaged via the online chat and Grace F answered my questions and dealt with my questions immediately. This made it extremely simple and to the point. Thank you.”

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Posted 4 days ago

“Rw2 was fantastic 👏 fabulous customer service”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 423,632 reviews