One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,688 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The assist AK7 was very helpful and changed my information for me very efficiently also helped with registration to the portal”

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Posted 4 days ago

“Chat with JC1 was constructive not robotic”

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Posted 4 days ago

“Spoke via telephone to LB3 extremely helpful and very clear regarding costing, been with onecall for many years the level of service and professionalism is outstanding.”

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Posted 4 days ago

“after having a stressful experience, having my handbag stolen, which had amongst other things my car key. IS1 was really helpful in directing me through the claim”

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Posted 4 days ago

“Agent AR5 was brilliant”

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Posted 4 days ago

“The lady I spoke to FS2 was very knowledgeable and very helpful. She explained the information in a lovely way, and her communication skills were perfect.”

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Posted 4 days ago

“EF3, we were struggling to sort out a policy change via the portal, Elliott was brilliant, he explained everything. Always think it would be quicker if you could speak rather typing, but he was really good and we didn't feel too useless. He's a credit to the company.”

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Posted 4 days ago

“JG4 5* service very helpful”

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Posted 4 days ago

“LG3 was so helpful with good advise about my existing insurance and has offered me a great deal on an extra purchase I can make to help me be better covered, Thanks LG3you awesome!!!”

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Posted 4 days ago

“I spoke to a very professional young man callus CM7 he was very helpful and tried his best to make a better quote for me. He is a real asset for onecall insurance”

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Posted 4 days ago

“Fast and easy renewal and an extremely helpful lady, who knew what she was doing and sorted my renewal fast and simply with not problems. The very helpful person was LE6.Leanne Warren-le6”

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Posted 4 days ago

“Really helpful and informative”

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Posted 4 days ago

“Sorting my queery out without any hassle and very quickly.”

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Posted 4 days ago

“Very helpful”

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Posted 4 days ago

“Sh1 was amazing and stress free a real asset to your organization 10% pay rise required 😁”

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Posted 4 days ago

“HM1 took a.chatbox call was very clear and precise. Just now waiting for to call to phone within the hr as stated. If they don't I will do another review”

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Posted 4 days ago

“CM1 today I had to make an adjustment on my existing insurance policy and had been having trouble with it. Christopher was quick, efficient, polite and got the job done in no time. This was much appreciated.”

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Posted 4 days ago

“Excellent service. Have used them for years and had no issues. Customer service always happy to help.”

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Posted 4 days ago

“Spoke with Sarah (SM2) very helpful and completed the task efficiently.”

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Posted 4 days ago

“LD7 was fantastic made it very easy for me to sort my problem out on the online chat, LD7 was polite friendly and helpful, sorted the problem very quickly, it has reassured me that I have picked a good insurance company Thank you LD7”

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Posted 4 days ago

One Call Insurance is rated 4.7 based on 435,688 reviews