One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service provided by Customer Care Advisor RB1. Very knowledgeable, nothing too much bother and very clear explanations and answers to questions. A nice manner and an excellent example of how to deliver quality customer service.”

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Posted 5 days ago

“Quick and reassuring response”

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Posted 5 days ago

“Fast in acting and was very polite.”

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Posted 5 days ago

“TH3- Excellent service from a friendly and helpful guy.”

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Posted 5 days ago

“Easy encounter with agent. Acted professionally”

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Posted 5 days ago

“CH5 was very useful and prompt answering all questions I had without delay and giving a competitive price for car insurance.”

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Posted 5 days ago

“Customer assistant WP1 was extremely helpful, prompt in responding in our chat and advised me on upgrading my breakdown cover which I am very happy with.”

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Posted 5 days ago

“Really efficient and helpful assistance from MP9”

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Posted 5 days ago

“Very helpful and friendly service received from CG1 made the car insurance process very easy for me.”

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Posted 5 days ago

“I have been with them for almost ten years and they have been by far the best priced, (it reduced on last renewal of a 7yr car)most supportive and easy to navigate insurance company to be with. I remember a breakdown call once and as a female, being late at night they even wanted to check my safety and offered to call anyone for me to alert of my situation. Extremely considerate and efficient. I'm only leaving as my works vehicle now comes with insurance. I would definitely recommend.”

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Posted 5 days ago

“Quick and friendly service from operator PE2 Thanks”

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Posted 5 days ago

“JC8 was very helpful”

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Posted 5 days ago

“AM3 was helpful but due to a rising cost I don’t think I will proceed with my renewal this time”

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Posted 5 days ago

“Professional customer service, good work.”

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Posted 5 days ago

“Tom Hickman was very helpful to me he made the process easy for me top guy thanks again Tom”

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Posted 5 days ago

“AR5 was quick and efficient. He pointed out about a courtesy vehicle, butbits not needed. Thsnkuou”

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Posted 5 days ago

“indeed great”

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Posted 5 days ago

“TJ2 was very helpful sorting out my insurance.”

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Posted 5 days ago

“Ss9 Stevie. He was very very helpful found out what I wanted know in very quick time. He also pointed out things I could benefit from. Top man”

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Posted 5 days ago

“Very knowledgeable friendly and helpful”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews