One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,029 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just used the live chat with IS1 and everything was sorted very swiftly. Thank you.”

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Posted 5 days ago

“Staff member EG4 was able to assist on the online chat and sorted the change quickly which was not possible to complete using the online portal. Thank you EG4”

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Posted 5 days ago

“SM5 was really informative and helpful! They made it a quick and easy process for me, thank you!”

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Posted 5 days ago

“TH3 was really efficient, helpful and conscious of the issue I had with the portal. Great service”

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Posted 5 days ago

“Re: Staff member KR5 Had a really nice call with KR5 yesterday regarding my Home Contents insurance. Not only did I get a very good price (cheaper than the online comparison sites), I also had all my questions answered and clarified. Thank you very much KR5.”

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Posted 5 days ago

“I was helped by TJ1 he was very kind enabling me to explain what I need to know without me feeling stupid .”

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Posted 5 days ago

“Sienna was amazing helping this older Lady with renewing her car insurance policy this morning. So patient and being absolutely informative about details I did not know. Very alert and professional. Thank you One Call. Brilliant company. 💙💖”

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Posted 5 days ago

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Posted 5 days ago

“Excellent service, callback requested was dealt with in a short period of time. Advisor sorted my issues out for me. Thank you LN1”

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Posted 5 days ago

“Member of staff JF3 . I chatted with this lady today, she was very efficient, polite and friendly. She solved my problem without any problem. Thank you.”

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Posted 5 days ago

“I had a positive communication experience today while updating my car insurance. The live chat was carried out by user SP6”

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Posted 5 days ago

“Fabulous customer service well done One Call xx”

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Posted 5 days ago

“Very helpful service. Spoke with IS1 today and sorted enquiry promptly.”

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Posted 5 days ago

“EW9 - the service was polite, helpful, quick and simple which is what was needed.”

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Posted 5 days ago

“Sm6 was the person who helped me with my problem and sorted it all very quickly and successfully and was very knowledgeable and helpful throughout the process many thanks”

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Posted 5 days ago

“MG9 was really quick and cheerful.”

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Posted 5 days ago

“SS9 was great today and resolved my issue quickly. I had to chase them though, after no one followed up my online chat 2 days ago, as promised.”

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Posted 5 days ago

“Great fast friendly service, Elliot answered my query very promptly. Great prices too. 😀”

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Posted 5 days ago

“Customer Service advisor, RW2, She was extremely helpful and informative, answering all my questions clearly. I really appreciated her friendly and professional service Lee”

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Posted 5 days ago

“Called One Call insurnce to make changes to a policy.Lady i delt with RB1 was polite and efficent and gave me an excellent quote for changes to my ploicy.Very happy with the service i recieved.”

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Posted 5 days ago

One Call Insurance is rated 4.7 based on 441,029 reviews