One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,526 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KS8 was very efficient and pleasant and I was very happy”

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Posted 4 days ago

“Is1 was very helpful. Prompt and efficient Very pleased with overall response”

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Posted 4 days ago

“JW5 super star very helpful ❤️”

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Posted 4 days ago

“Good morning- I have just renewed my car ins with with help from Franklin Farrelly (FF2) who I found very pleasent and helpful. I would like to give him 5*. I am now reading and downloading policy docs. This is the 3rd year I have been with his company and hope to remain a customer as long as possible. Thank you Franklin. Ann Stokes”

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Posted 4 days ago

“CH5 answered my queries promptly and fully and offered me services that were of interest to me, persuading me to stay with my current insurers”

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Posted 4 days ago

“Thanks ET1 for your help today sorting me out a quote quickly and efficiently”

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Posted 4 days ago

“AR5 - Adam was incredibly helpful and patient throughout the process. He took the time to understand my situation and went the extra mile to find the best possible deal for me. Excellent service, very personable, and genuinely cared about getting me the right outcome. Highly recommend speaking to Adam if you're looking for fair and honest help.”

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Posted 4 days ago

“The agent **JS4** listened carefully to my issues on renewal and addressed them in a helpful, thorough and for me a v positive way which ensured I stayed with OCI.”

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Posted 4 days ago

“Very helpful and patient ☺️.”

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Posted 4 days ago

“CH5 made the renewal and policy update procedure really easy thank goodness.”

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Posted 4 days ago

“Very helpful staff JW5”

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Posted 4 days ago

“Using the online chat is a very comfortable experience. Today I chatted with Kadie KT7. Kadie handled everything quickly and covered everything I needed. very happy all round. Thank you so much. (car insurance next).”

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Posted 4 days ago

“Just like to say how helpful IS1 was and I can’t believe how easy the chat was and she put my mind at rest I could not recommend one call insurance more”

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Posted 4 days ago

“Excellent service by agent SK3”

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Posted 4 days ago

“Not too long to wait for chat to start and very efficient agent JW5 who managed my enquiry quickly and efficiently. Only negative was trying to sell me additional product which I don’t need, but I realise part of the role”

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Posted 4 days ago

“KS8 was the agent who processed my policy change quickly and efficiently. Would highly recommend.”

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Posted 4 days ago

“Excellent customer service Dealt with query promptly”

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Posted 4 days ago

“Paige ps1 Was so helpful regarding renewing my car insurance fantastic service thank you”

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Posted 4 days ago

“KT7 Spoke to customer service representative who dealt with my problem quickly and efficiently. More than pleased with result. A pleasure to deal with companies who actually listen and respond.”

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Posted 4 days ago

“was more than happy with your agent MC2.Hr covered all the salient points and guided me through the information in a professional and courteous manor, in my opinion an asset to your company. well done Mrshall.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 385,526 reviews