One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Asha rang me back promptly and was very professional and friendly. Great service to a new customer and answered all my questions.”

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Posted 5 days ago

“LY4 was Very helpful explained policy fully didn't feel as if she was being pushy when offering extras”

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Posted 5 days ago

“Efficient & helpful”

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Posted 5 days ago

“JF2 was able to help me quickly, and has reassured me that my request has been processed”

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Posted 5 days ago

“Straight forward communication with Becca. My query was dealt with in a very satisfactory way. Happy to give the 5 star review.”

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Posted 5 days ago

“MB1 was very helpful during a live chat to discuss my policy renewal and managed to find me a cheaper deal to match quotes I had found elsewhere.”

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Posted 5 days ago

“IS1 helped me so much, did everything instantly and was extremely pleasant all the way through! Lovely person”

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Posted 5 days ago

“OC3 agent was really helpful during the live chat and solved my issue”

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Posted 5 days ago

“BC1 Was Quick and helpful.”

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Posted 5 days ago

“Very helpful and thorough”

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Posted 5 days ago

“Melissa W (mx2) was super helpful and sorted out what I needed straight away. Thank you!”

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Posted 5 days ago

“SK3 was the agent in chat today and she was very helpful and told me all that I asked.”

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Posted 5 days ago

“Very helpful. Took time to explain everything and answer my queries as well as making sure I was getting the cover I needed for the best price possible.”

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Posted 5 days ago

“Very helpful advisor Kadie great help”

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Posted 5 days ago

“I found your agent Maddison (ME 8) to be most helpful and resolved my query easily. Very pleased with the service.”

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Posted 5 days ago

“I was frustrated with a few staff from One Call. But eventually CM1 helped me sort out. I was upset with the service last week. I am leaving a review here because CM1 actually helped me.”

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Posted 5 days ago

“really excellent customer service, CM1 was helpful, polite and professional, thank you”

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Posted 5 days ago

“Leanne LE-6 Very helpful and efficient with my renewal”

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Posted 5 days ago

“Great customer service from EF3 re changes to my insurance”

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Posted 5 days ago

“MIYA helped to clear the confusion on my part, professionally and efficiently.”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews