One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JC1 resolved my query so I was able understand the probable issue with my insurance. It would be much easier and quicker to speak to a person, A direct contact number be very helpful.”

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Posted 4 days ago

“KT7 Fantastic customer service. Advised my on my query with no problems at all.”

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Posted 4 days ago

“very professional and good service”

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Posted 4 days ago

“Leon Critchlow (LC6) returned my call and provided quick, efficient handling of my enquiry. Very pleasant and reduced my premium.”

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Posted 4 days ago

“There was nothing wrong with the actual live chat, but I think it would be much easier and quicker to speak to a real person”

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Posted 4 days ago

“BC1 was very helpful with me today and sorted out my insurances very quickly and explained everything to me. I am very thankful for the support.”

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Posted 4 days ago

“Had no problem with BC1”

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Posted 4 days ago

“I have been with Onecall for quite a few years now and have multiple vehicles insured with them. They have always been very helpful. My premium on one of my bikes had gone up a bit from last year but I had a phone call from LE6.Leanne Warren-le6 and she managed to reduce it for me. Leanne was very helpful and I would definitely recommend Onecall for your motor insurance.”

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Posted 4 days ago

“Great help online highly recommend”

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Posted 4 days ago

“FP2 dealt with my queries quickly and effectively”

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Posted 4 days ago

“I appreciated all the help and kindness EE3 gave me getting my insurance confirmed. It was a great and pleasant help EE3 gave and and I once again say 'Thank you so much' for all your help - 100%.”

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Posted 4 days ago

“Great costumer service! EB 7 was very helpful, clear and efficient.”

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Posted 4 days ago

“One Call are always really easy to deal with. I had a query about my breakdown policy and the agent I spoke to, KS8, was really helpful, very friendly and able to resolve it in no time at all. Would definitely recommend.”

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Posted 4 days ago

“Used the live chat to discuss a problem getting on to the portal. Spoke to jh7 and he was quick, efficient and sorted the problem out quickly.”

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Posted 4 days ago

“Excellent customer service on chat today, member of staff was knowledgeable.”

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Posted 4 days ago

“IS1 Quick service, sorted out my request promptly.”

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Posted 4 days ago

“FP2 answered my question about my current policy showing ‘lapsed’ promptly & gave the answer I needed. Thank you Faye.”

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Posted 4 days ago

“Very helpfull answered phone quickly good service”

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Posted 4 days ago

“LM9. Louis M. His dealings with the home insurance renewal was nice”

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Posted 4 days ago

“AM3 was very helping in sorting my insurance issue out”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 423,632 reviews