One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,104 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Agent JM3 was extremely helpful today”

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Posted 4 days ago

“Jm3. Great help getting all my docs added. Thanks”

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Posted 4 days ago

“well chuffed with the information offered and very quick response thank you Vienna VH3”

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Posted 4 days ago

“Spoke this morning with Josh (JA1) regarding my renewal. Speedy service and very happy with my new price. Great job Josh!”

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Posted 4 days ago

“Changed my address this morning and ly4 user agent was extremely helpful, have been with this insurance company for years and never had a problem”

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Posted 4 days ago

“ET3 is the polite and professional lady I spoke to. She was friendly and efficient and the phone was answered almost straight away. I had some questions which were answered easily to my satisfaction. You are lucky to have this lady working for you because she is a good representative of your company”

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Posted 4 days ago

“Just easy to deal with, friendly, knew her stuff and super happy with the service, Sunday morning and LY4 was exactly what is needed when you have a query, knowledge, friendliness and problem Solving… ty”

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Posted 4 days ago

“SM2 Chatted with Sarah regarding a transaction to add a driver. It was sorted out efficiently and promptly.”

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Posted 4 days ago

“Quick Efficient Got the job done in less than three minutes. Even offered a call back from Sales Team. Just what I wanted. Well done EE3”

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Posted 4 days ago

“I spoke to agent DT9 (Daniel) who was very professional and sorted my query out very quickly. Keep up the good work DT9.”

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Posted 4 days ago

“EK2, was very helpful in taking me through the process of changing my vehicle insurance. Very quick at responding and gave a clear indication of what I needed to do.”

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Posted 4 days ago

“Very helpful”

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Posted 4 days ago

“Ld3 was very helpful and kind. Helped me sort out very in need.”

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Posted 4 days ago

“TG1 very helpful”

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Posted 4 days ago

“Emily from the live chat (EE3) was so helpful in sorting my policy out!!”

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Posted 4 days ago

“I was given friendly advice and support from ET3, which greatly made my life easier and clearer. Thank you.”

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Posted 4 days ago

“I used the chat and TJ2 was amazing without her help I would not of got my new car changed.”

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Posted 4 days ago

“A first class service by the assistant who handled my renewal once again a big thank you to ET3.”

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Posted 4 days ago

“I have been helped today by customer advisor Leanne Warren about an oversight on my part and also at time of arranging my car insurance and received a good helpful response. I am happy with service provided and cost of insurance which involved adding my Son as a named driver to this year's policy. Thanks Leanne you are a credit to One Call Insurance.”

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Posted 5 days ago

“GM2 was very helpful and polite.”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 399,104 reviews