One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,539 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The AA sent me my proof of no claims by password protected PDF. Your agent Tabitha was able to sort things out for me and put it on my file. She was very helpful and polite.”

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Posted 6 days ago

“RF1 dealt with my query quickly and efficiently via chat. Would definitely recommend. Thank you.”

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Posted 6 days ago

“JE3 was very helpful and led me to a speedy resolution on my issues.”

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Posted 6 days ago

“BC1 Agent was great at handling my requests today and helping me with my policy updates. nothing was to much hard work and she went above and beyond to get everything resolved. She is a value to your company and team and should be recognised for this.”

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Posted 6 days ago

“I would like to the the gentleman ET1 whom was extremely helpful and knowledgeable. He was very polite and managed to get a better renewal quote. Much appreciated thank you.”

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Posted 6 days ago

“Did an online chat with JF2 and received excellent service. Good price, great insurance policy and fantastic service.”

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Posted 6 days ago

“KS8 was very helpful on the online chat and solved my query within minutes. Very easy to use service and she was very friendly. Wouldn’t change provider that’s for sure! Thank you”

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Posted 6 days ago

“ML2 was a great Help today, Meagan helped me renew at improved price quickly and easily. Thank you.”

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Posted 6 days ago

“Fantastic customer service today received by IS1 dealing with my renewal for my car insurance today. Explained everything to me and got me a price I was happy with. Would highly recommend this company to insure your car with.”

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Posted 6 days ago

“TJ2 Was very helpful in changing over my vehicle cover as the portal didn't seem to work properly. Many thanks.”

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Posted 6 days ago

“kt1 was very helpful and gave the information i required thank you”

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Posted 6 days ago

“FS7. Fraser was very efficient, friendly and helpful. He answered my question immediately. A pleasure dealing with him.”

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Posted 6 days ago

“SP6 explained everything clearly and sorted the best option out for me.”

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Posted 6 days ago

“Very considerate and understanding, again fair in determining my car insurance renewal quote with other brokers.”

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Posted 6 days ago

“Customer service from EK2 was very good. They explained everything clearly and answered all our questions in a manner we were able to understand. More than happy with the service we received from EK2”

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Posted 6 days ago

“Easy communication with BC5 and my issue was rwsolved and another product advised and taken.”

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Posted 6 days ago

“I spoke to username FS7 after I’d had an accident and they were really helpful and friendly. No messing around, everything sorted efficiently and quickly.”

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Posted 6 days ago

“Sian (SK3) was very helpful and prompt in dealing with my query”

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Posted 6 days ago

“SS9 was very helpful and great”

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Posted 6 days ago

“Contacted One Call Insurance using online chat, EW9 was efficient and dealt with my query promptly, far prefer this service rather than being held in a phone queue as customer number #1234 and my call being very important 🙄”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 411,539 reviews