One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,465 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ar3 was very helpful”

Helpful Report

Posted 4 days ago

“MC2 very efficient and explained everything. would recommend”

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Posted 4 days ago

“Dealt with quite quickly and accurately too - REF KS8”

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Posted 4 days ago

“LS2 was super helpful and listened to my concerns about a tight budget. She found me a better deal which enabled me to stay with One Call and also allowed me to pay monthly at no extra cost”

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Posted 4 days ago

“Thank you to AE1 for great service. I called to renew house insurance for my parent's house and as well as getting a great price they mentioned that I should wait until the end of the month before reinsuring as the change of beneficiary meant that it was a new policy and the old one would be cancelled. By waiting until the end of the month I had an additional two weeks cover as this was left on the old policy. Thank you”

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Posted 4 days ago

“Becca W RW2 was very patient with me and understanding. She explained everything very clearly and I am delighted with my choices.”

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Posted 4 days ago

“Great service SS9, really helped me setting up a new policy with a new car after purchasing a car just after renewing my old one. Thank you”

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Posted 4 days ago

“Fast and efficient great customer service Thank You HS1”

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Posted 4 days ago

“Brilliant insurer. Been with them years can't help enough and last lady Isabelle I dealt with was lovely and really helpful.”

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Posted 4 days ago

“Fast and efficient, excellent customer service, and although a chat you feel listened too Thank you HS1”

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Posted 4 days ago

“Fast and efficient and although it’s a chat you feel what you type in the chat is listened too. Thank you SH1”

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Posted 4 days ago

“I’m very happy customer service was excellent 👍 thank”

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Posted 4 days ago

“KT1. Dealt with my inquiry very efficiently.”

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Posted 4 days ago

“CH5 topclass on helping Very passionate about working to getting right policies”

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Posted 4 days ago

“AE1 was very helpful and had a clear telephone voice and explained everything very well. AE1 is a credit to your company -- thank you”

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Posted 4 days ago

“RW2 was amazing, sorted out my change of details in minutes and advised on increasing my excess so brought my monthly payments down and a whole host of increased benefits, highly recommend. Very happy with the service I received :-)”

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Posted 4 days ago

“Very helpful. Thank you”

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Posted 4 days ago

“TW9 was very helpful and got my quote down”

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Posted 4 days ago

“I have been having issues with my no claims bones pdf not being acceptable from my previous insurers. I was on the point of cancelling my policy with OneCall, and was waiting for a call within a minute or two of talking with Shannon she advised to email the pdf to her she checked it and assured me everything was fine, in an empathetic and professional manner.”

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Posted 4 days ago

“I would just like to say how easy it was to make a change to my lol today. Vienna (VH3 ) was amazing. The call lasted less than 10 minutes . I highly recommend one call insurance. DEAN.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 385,465 reviews