One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,765 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I needed to change the car on the policy, and the adviser on the chat, username ti2, was very helpful, sorted out the problem I was having with the automated system, and got the policy changed with no fuss or hassle. Thank you!”

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Posted 1 week ago

“Great customer service provided by SM5”

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Posted 1 week ago

“Amazing help provided by Isabelle (IS1) this morning, she sorted all the changes I need and we so clear about the updates quoted thank you for your help”

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Posted 1 week ago

“IS1. very professional.”

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Posted 1 week ago

“TJ2 was great at helping with my query via your chat function today; she sorted out the changes to my policy very quickly and it was so much easier to do it via chat rather than telephoning. Thank you!”

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Posted 1 week ago

“Clear efficient helpful”

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Posted 1 week ago

“EK2 She was excellent very patient nothing was too much trouble and called me back as promised”

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Posted 1 week ago

“EK2 was very polite and explained everything very clearly All in all a very good experience”

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Posted 1 week ago

“Excellent service, KS8 great, my renew sorted in less 10 minutes with better price”

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Posted 1 week ago

“Very simple process which was very easy to use and had very short wait in line of no more than 5 mins. The agent was able to help and gave me suitable advice. Clearly understood what my enquiry was. Thank you”

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Posted 1 week ago

“Agent was very helpful. “Merry Christmas ET1””

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Posted 1 week ago

“GS6 dealt with my qury in a very professional and was very helpful manner.”

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Posted 1 week ago

“Operater sf7 was very helpful and typed details for me to take next steps.”

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Posted 1 week ago

“I have just spoken to Natasha NK3 regarding cancelling my insurance on my car as I am taking it off the road for the winter. She was very helpful and prompt at sorting this for me.”

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Posted 1 week ago

“DA7 dealt with my enquiries quickly and efficiently to the point where I was happy to conclude my car renewal.”

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Posted 1 week ago

“Agent Jessica was very helpful, went out of her way to answer all queries promptly and in plain language. Very patient and made sure that everything I needed had been dealt with. Explained when payments would be and how much was due. Excellent customer service”

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Posted 1 week ago

“Spoke to Mia (mB1) today to renew my home insurance policy and she made it really easy. Very friendly and responsive and put my mind at ease.”

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Posted 1 week ago

“Have a great help from IR2 today thanks”

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Posted 1 week ago

“Needed to get proof of NCD, your agent fs2 was very friendly and efficient, it was a pleasure to talk to her.”

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Posted 1 week ago

“I am happy with the service. Agent was very clear with answers. I understand all we talked about. Very kind and helpful. Highly recommend to contact with One Call Insurance 🙂”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 409,765 reviews