One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,029 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Handler SP6 managed to massively reduce my renewal and retain me as a customer, thanks!”

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Posted 6 days ago

“DB4 was very helpful and efficient in helping me with my policy on changing my vehicle.”

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Posted 6 days ago

“The call handler, IS1, was knowledgeable, easy to understand and very helpful. My query was dealt with quickly and efficiently.”

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Posted 6 days ago

“NP3 was very helpful when discussing my insurance renewal claim in a prompt and timely manner. They also provide clear and concise information about my renewal information and worked with me to discuss it so that it remained affordable. Thank you very much NP3”

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Posted 6 days ago

“Tj2 was quick and helpful and resolved my issues”

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Posted 6 days ago

“TJ2 was quick and efficient. However the operative was unable to provide the information I needed (I had followed an email link provided by the company). It turns out I need to phone in office hours to speak to someone..”

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Posted 6 days ago

“Waited a long time to get answered but when I got connected TW9 was a good on line chat advisor. Efficient and helpful, managed to reduce by renewal by removing unwanted items thus making it competitive with other quotes”

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Posted 6 days ago

“SS9 was very helpful with my queries and soon resolved my issues in a friendly but professional manner”

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Posted 6 days ago

“I have the opportunity to deal my query with Marcela "MG9". She was great!. very informative and helpful, answered all my question and even more. I had a great experience and her customer service was OUSTANDING. Thanks MG9.”

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Posted 6 days ago

“SP6 was excellent at dealing with our query and sorting our on going motor insurance policy with One Call. She is a major asset to the company. Well done.”

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Posted 6 days ago

“Happy with the service received today with SP6, responded well to my queries.”

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Posted 6 days ago

“AW1 was really helpful good communication and solved the issue effectively I really appreciated his clear response thank you”

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Posted 6 days ago

“TJ2 was really helpful and I would recommend her as an agent”

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Posted 6 days ago

“A really excellent experience on renewing my home insurance. **KR5** explained all the details of the policy and the add ons.she was concise and clear as well as being welcoming. Definitely 5*”

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Posted 6 days ago

“Excellent and efficient customer service (discussing a renewal pricing). The agent whom I chatted with online was Tyler TW9”

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Posted 6 days ago

“LG3 was very helpful today.”

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Posted 6 days ago

“TJ2 was very efficient and advised me about my change of policy .”

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Posted 6 days ago

“Excellent customer service”

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Posted 6 days ago

“Very good customer service from Adam AR5 who was able to quickly answer a query I had on my policy. Thank you.”

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Posted 6 days ago

“Excellent customer service, I was looked after by Oliver OC3”

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Posted 6 days ago

One Call Insurance is rated 4.7 based on 441,029 reviews