One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,555 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“SM6 helped me when the system tried to cancel my policy due to a sale of a car a day or so before I bought the replacement”

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Posted 1 week ago

“Great price and fast service for my EV”

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Posted 1 week ago

“So I have had a platinum policy with one call insurance for a few years now and as things go it was time to change my pick up as my workhorse Nissan Navara has a happy engine on 208,000 miles on the clock but an unhappy frame. I organised a new one and had to transfer everything over for same day collection. Logged in to the website and I think it had a dummy spit. Along came one calls special agent SP6. She gathered my details to see what changes needed to be made and like a flash all was sorted for me to be able to collect my New Navara same day. Not only that SP6 managed to get me a better price on my platinum insurance and have it fixed for 3 years. I normally hate sorting out my insurance but SP6 was courteous, friendly and really did go that extra mile to make sure everything was smooth and easy, whilst also getting me a better price. I have been really happy with one call insurance (especially the Platinum policy) and didn't want to jump ship. The dedication of SP6 ensured I didn't. Full marks.”

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Posted 1 week ago

“One Call are really good at their job, Georgia Mills (GM2 ) was very knowledge, helpful and pleasant. Got sorted really quickly.”

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Posted 1 week ago

“Courtney ci9 was quick and very clear in the answers.”

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Posted 1 week ago

“To the point. Sorted in minutes no problem”

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Posted 1 week ago

“I made a mistake with some details when making changes to my policy. This was very quickly sorted out by Stevie - SS9. No hassle at all.”

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Posted 1 week ago

“The gentleman was very good sorted everything for me his number is tm7”

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Posted 1 week ago

“Campbell very helpful with change of vehicle (CD3)”

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Posted 1 week ago

“I had a very helpful person, Tanya (TS7), on the customer 'Cancel & Replace' helpline. She was very patient despite her system being slow and the Customer Portal lacking the button for making changes. She talked me through the changes required and was a pleasure to interact with.”

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Posted 1 week ago

“Very fast”

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Posted 1 week ago

“Thank you to VH3, they were very helpful.”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“One Call made it so easy to update my van insurance details at short notice and the cost difference was very competitive. The gentleman who took my call (CD3) was extremely professional and very polite, a real credit to the company. Thanks for making it a nice experience.”

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Posted 1 week ago

“GS6 gave quick and effective response, perfect service”

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Posted 1 week ago

“fast, efficient, clear and spot on ! how refreshing. thankyou so much. m.simkins.”

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Posted 1 week ago

“Quickly processed a change of vehicle efficiently NK3”

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Posted 1 week ago

“It was promptly responded to by GS6. I am very satisfied with the excellent service.”

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Posted 1 week ago

“Ek2 a.great help to a problem caused by my bank precise clear lovely to deal with,top notch,quickly sorted problem”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 409,555 reviews