One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,672 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“RW2 very helpful”

Helpful Report

Posted 6 days ago

“was very help ful but would appreciate a way to speak to someone without having ing to do a crpton factor mental agility test just a simple phone numbr”

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Posted 6 days ago

“User name ti2 was very helpful in every way couldn't of had anyone better”

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Posted 6 days ago

“EF3 Elliott was extremely helpful and efficient”

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Posted 6 days ago

“DB7 Help me today on live chat cancelling my insurance he was very quick on answering and helpful overall.”

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Posted 6 days ago

“Spoke with Lawrence, LN1. Via chat, very helpful.”

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Posted 6 days ago

“Chatted with Charlie today regarding my car insurance renewal. Very quick responses and positive outcome, explaining options and various benefits offered.”

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Posted 6 days ago

“Emily was a great help getting my renewal payment made. Thank you very much.”

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Posted 6 days ago

“Joshua on live chat was amazing Solved my issue very quickly Live chat was answered instantly I was very pleased with the service 😀”

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Posted 6 days ago

“Helped by a really great operator today. Josh (JM5) verified all the information really quickly and made sure we had the exact bike. Definitely made by afternoon. Now I'm really looking forward to getting my new bike.”

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Posted 6 days ago

“CG1 was very helpful and I was able to make a payment through the chat line which was very easy. Thank you.”

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Posted 6 days ago

“TM7 sorted out the query.”

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Posted 6 days ago

“thank you NE1 and TH3 for your help in resolving my no claims discount issue without any hassle ,stress or timewasting”

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Posted 6 days ago

“Competitive on price, easy to get in touch, easy customer portal, friendly and helpful staff, support customer loyalty. SN1 member of staff was very helpful explaining the lock in 3 year fixed scheme and VIP breakdown cover.”

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Posted 6 days ago

“I spoke to JC8 today on live chat to cancel my car insurance policy, he made it very easy to do and it didn't take long. Very pleased with the service i received. Thank you.”

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Posted 6 days ago

“i spoke with a nice girl called leanne who was very helpful - friendly - polite and helped me get things sorted quickly 👍”

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Posted 6 days ago

“CM7 was very helpful and was able to sort out my query quickly. He was very courteous and pleasant.”

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Posted 1 week ago

“I was dealt with by KP3 via the Live Chat option. Kaitlyn was very helpful and managed to get my renewal cost reduced so I was very pleased. The service she gave was excellent. Always polite and knowledgeable. This will be the 2nd time I have renewed with One call insurance.”

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Posted 1 week ago

“I chatted with IS1 she was friendly efficient and very helpful and made the policy an easy transition 🙂”

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Posted 1 week ago

“Fantastic service by online chat by DB7, swift and efficient.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,672 reviews