One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,900 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Happy with the service I received from AW4.She was very helpful and pleasant to talk to.”

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Posted 6 days ago

“After try to add driver though on line application which is absolutely uselessspending 2 hours trying add driver. so you have to go to live chat. So going on to live chat was chatting to EW9 was brilliant and sorted it out.”

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Posted 6 days ago

“TJ1 was my agent. Very useful”

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Posted 6 days ago

“Excellent customer service agent, SP6 dealt with my query very efficiently”

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Posted 6 days ago

“RW2 Very helpful and informative”

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Posted 6 days ago

“FS7 was very helpful.”

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Posted 6 days ago

“BC5 agent was excellent in dealing with my issue. She was courteous, friendly and super efficient. Very satisfied with One Call Insurance customer service, well done!”

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Posted 6 days ago

“Amazing service by TH3 Tom Hickman very helpful and professional”

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Posted 6 days ago

“Had to request a reset of my portal details and EW9 (Lewis) was very helpful”

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Posted 6 days ago

“Leanne was excellent customer service. Very helpful and help to bring down my insurance and very helpful with all the information that I needed. Highly recommend her 5stars”

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Posted 6 days ago

“Helped by EG4, so much easier to sort my issue than I thought it would be!”

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Posted 6 days ago

“Kaitlyn KP3 dealt with my chat extremely efficiently. and found a very competitive renewal price”

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Posted 6 days ago

“WP1 was very helpful”

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Posted 6 days ago

“Jordan ( JE7) was very helpful and made it very simple and straightforward”

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Posted 6 days ago

“Great service today from SK3 very helpful and a pleasure to deal with”

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Posted 6 days ago

“only just tried buying insurance this way as car prices are increasing so looking to save money...but had a few issues getting to grips with the system so had to resort to contact by chat box...again new to me but the person on chat book was very good and helped me sort the problems out agent was JG4”

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Posted 6 days ago

“Great service from SP6. Dealt with my query quickly and easily with no fuss. It was the service level that everyone expects but rarely receives”

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Posted 6 days ago

“I called to make a change of address Today AA5 was very polite and helpful”

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Posted 6 days ago

“I called to change my vehicle. AW1 was great and sorted it with no problems”

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Posted 6 days ago

“Thank you EE3 for helping me with my policy. Happy with the service I received”

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Posted 6 days ago

One Call Insurance is rated 4.7 based on 446,900 reviews