One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,029 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TJ2 very professional, polite, patient and helpful. I had to wait 40 mins to speak with customer services but TJ2 professionalism soon dissipated my ire!”

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Posted 6 days ago

“TJ2 very professional, polite, patient and helpful. I had to wait 40 mins to speak with customer services but TJ2 professionalism soon dissipated my ire!”

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Posted 6 days ago

“RE1 was extremley friendly, polite and helpful. My discussion and query was met with respect and dealt with promptly Thank you”

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Posted 6 days ago

“OC3 was very helpful today sorted the issue I had and explained everything very clearly.even offered me some more offers but I didn’t need them at the moment but maybe in the future.Thank you again OC3 for your help put my mind at ease.”

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Posted 6 days ago

“The lady was very helpful and pleasant to deal with thank you her name is RE1”

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Posted 6 days ago

“Great company, quick hassle free setup, customer service, IS1 was easy to talk to to answer my general questions”

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Posted 6 days ago

“AR3 was very good. No hassle. Got the quote i needed”

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Posted 6 days ago

“Customer service was faultless polite and respectful My problem was easily solved by SS9”

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Posted 6 days ago

“ET1 was ace.”

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Posted 6 days ago

“HM1 excellent service really good all sorted with no hiccups”

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Posted 6 days ago

“Staff member - LN1 - has helped process my claim rapidly and accurately with no fuss in a timely manner. He ensured I got the best price with zero stress. This was all regarding a move of house. Thanks LN1 you are a real credit to One Call.”

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Posted 6 days ago

“SM2 - following an on line chat, SM2 quickly resolved my query, and was courteous & professional.”

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Posted 6 days ago

“Ref FF2 We were very pleased to have spoken to you today you were very helpful and sorted out our problems without hesitation. Very friendly and professional finding us a better price which meant you kept our custom many thanks Brenda Roberts.”

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Posted 6 days ago

“IS1 was responsive, friendly and efficient.”

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Posted 6 days ago

“Always helpful”

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Posted 6 days ago

“Call assistant HM1 was fantastic! She was professional, knowledgeable, and incredibly reassuring. She helped me choose the right breakdown options for my needs and deserves a 10/10—a real star.”

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Posted 6 days ago

“FS7 was extremley friendly and helpful. My discussion and query was met with respect and dealt with promptly n Thanks Fraser, youve saved me from another headache!!!”

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Posted 6 days ago

“JC8. Was very helpful and professional.”

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Posted 6 days ago

“Had a very pleasant, patient lady named TJ2, she was very helpful and sorted out my problem with ease. Thank you.”

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Posted 6 days ago

“Hi...Baby was very helpful with my question about me uploading a proof of no protection bonus...”

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Posted 6 days ago

One Call Insurance is rated 4.7 based on 441,029 reviews