One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,665 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AW1 very helpful, thanks”

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Posted 6 days ago

“Spoke to ad8 on online chat and he sorted my contents insurance renewal for me. He was helpful and efficient and organised a better deal than any other quote I had received. He was concise, clear and helpful”

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Posted 6 days ago

“Ava AR2 Very helpful and answered my questions and queries Well done Ava”

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Posted 6 days ago

“Agent MF7, handled my call. She was professional and reassuring, when responding to my query. Advising if I would need to make further contact etc. Agents like MF7 are the reason I recommend OneCall to others.”

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Posted 6 days ago

“Took a while to get through, but once talking to Lianne LE6, she was very helpful and completed my transaction professionally.”

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Posted 6 days ago

“Very friendly and knowledgeable”

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Posted 6 days ago

“After a fairly difficult start Ava AR2 helped me with a problem very efficiently”

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Posted 6 days ago

“Josh M - 2026-04-18 12:05:39 Live Chat sorted out the issue that was going on with my motor insurance application. He was able to explain what had gone wrong, and made notes on the account so that it wont happen again.”

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Posted 6 days ago

“After difficulties renewing policy on line I contacted web chat and messaged with Joel. Speedy and professional service resulted in my renewing with a great value policy.”

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Posted 6 days ago

“Quick and efficient service, customer advisors are really helpful. NE1”

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Posted 6 days ago

“The lady AR2 was absolutely brilliant with me when looking to add my daughter onto my policy. Very thorough and helpful the whole conversation. She also gave me a link to try get temporary insurance for my daughter elsewhere.”

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Posted 6 days ago

“LE6.Leanne-le6 - Great communicator and very helpful. Thankyou! LE6.Leanne-le6”

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Posted 6 days ago

“Fast and effective, very smooth chat thank you!”

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Posted 6 days ago

“RW2 very helpful”

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Posted 6 days ago

“was very help ful but would appreciate a way to speak to someone without having ing to do a crpton factor mental agility test just a simple phone numbr”

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Posted 6 days ago

“User name ti2 was very helpful in every way couldn't of had anyone better”

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Posted 6 days ago

“EF3 Elliott was extremely helpful and efficient”

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Posted 6 days ago

“DB7 Help me today on live chat cancelling my insurance he was very quick on answering and helpful overall.”

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Posted 6 days ago

“Spoke with Lawrence, LN1. Via chat, very helpful.”

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Posted 6 days ago

“Chatted with Charlie today regarding my car insurance renewal. Very quick responses and positive outcome, explaining options and various benefits offered.”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 423,665 reviews