One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,114 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sk3 helped me change the vehicle on my policy and explained everything very well”

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Posted 5 days ago

“JB6 was really good at sorting out my questions.”

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Posted 5 days ago

“SM2 assisted me with accessing and changing my account. She was incredibly helpful and professional in her approach.”

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Posted 5 days ago

“I needed to cancel my late father’s home insurance policy and had an online chat with TJ2 who was most helpful. The process was very straightforward and I can recommend this company.”

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Posted 5 days ago

“Jb6 was excellent very helpful indeed”

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Posted 5 days ago

“LE6.Leanne Warren-le6 Phoned back as promised. Spoke really clear. Explained everything in full detail and repeated politely when I didn't understand. I appreciated that she knew I was a loyal customer. Regards Sue”

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Posted 5 days ago

“Very easy to use and understand and dealt with my issue promptly”

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Posted 5 days ago

“Excellent service from JH7”

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Posted 5 days ago

“Good service”

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Posted 5 days ago

“TS4 was very accommodating when I needed to provide details for my insurance policy. Made sure that the process was quick and effective no problems. Gave me confidence as I’m new to this insurance company.”

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Posted 5 days ago

“My query was dealt with professionally and swiftly by MB1 thankyou.”

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Posted 5 days ago

“Spoke to JH7 today Joshua and he was very helpful fantastic service. In answering my questions.”

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Posted 5 days ago

“I received a nice deal on my insurance and the agent MS2 was very helpful”

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Posted 5 days ago

“Very helpfull but my portal does not give the change policy option”

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Posted 5 days ago

“Great explanations and customer service, thank you”

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Posted 5 days ago

“After purchasing car ins with one call, I realised I had used an incorrect email address and contacted cust services online and the agent was JM3. JM3 care was outstanding we are a pair of old technophobes and thought we were not going to be able to view a cert of insurance before collecting our new car tomorrow. JM3 sorted out the problem for us and had patience with us. JM3 is a real credit to customer services at one call.”

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Posted 5 days ago

“💪🏽💯 the best”

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Posted 5 days ago

“Quick response and resolved my query promptly”

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Posted 5 days ago

“SK3 was very efficient and helped us sign up another vehicle quickly without any hassle.”

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Posted 5 days ago

“JH7 was quick, efficient and helped me with my query in minutes!”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 399,114 reviews