One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,900 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called the Cancel and Replace Team this morning to insure my new vehicle. The process was clearly explained and my new documentation is already on the portal. Thank you JB3 for your help and guidance.”

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Posted 6 days ago

“BG3 was great explaining everything to me. I hate the messaging services normally but BG3 was so helpful and made effortless to deal with her”

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Posted 6 days ago

“Hi chatted today to one of your employees AW1 he was very helpful and polite in helping me through my inquiry for your car insurance”

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Posted 6 days ago

“co4 was very helpful and amended my policy as required”

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Posted 6 days ago

“I change my car registration number as purchasing a new car and my agent SK3 was so helpful and it was so smooth and easy together with the price was excellent . Very impressed”

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Posted 6 days ago

“I called EK2 as i was changing my car and have a personalised number and so doing it on line wasn't easy. EK2 helped me through the process which was painless. Even sold me some extra cover that i didn't have. Very efficient and polite. would recommend.”

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Posted 6 days ago

“Assisted by. TJ2. , sorted out problem quickly and efficiently”

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Posted 6 days ago

“Emily was so helpful, super quick responses :) thank you”

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Posted 6 days ago

“Jp3 was very helpful and quick to respond”

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Posted 6 days ago

“Jordan was excellent sorted all my queries and set up my new policy ref JE7”

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Posted 6 days ago

“EW9 helped me a lot! Fast and efficient service.”

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Posted 6 days ago

“RW2 very helpful”

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Posted 6 days ago

“JL6 Excellent customer service. Very helpful and professional.”

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Posted 6 days ago

“Suoer happy how Fraser (FW1) resolved my NCB issue. His patience and his guidance were excellent.”

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Posted 1 week ago

“My issue was sorted out very easy. I explained the situation and I was emailed the form that was needed. I then emailed it back and received a phone call to tell it had been uploaded and saved to my account.”

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Posted 1 week ago

“Have been with one call for 15 years have not ever had a problem with them EC4 was so lovely when she called me to ask about my policy being up for renewal she is a credit to your company”

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Posted 1 week ago

“Great friendly service”

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Posted 1 week ago

“ET3 was great! Needed to sort out my payment method and at the same time she got me a better deal! Thanks so much.”

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Posted 1 week ago

“Great to deal with TH3, query sorted satisfactory, price agreed, been with One Call few years now, always good to deal with.”

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Posted 1 week ago

“am3 was amazing and so helpful with my query on car insurance”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 446,900 reviews