One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,760 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,760 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I wanted to cancel my automatic renewal but could not do so without talking to a rep according to the website . However the web site hides the phone number for doing so!!! I eventually spoke to Illana IR2 after I found the phone number under bereavement and she got me an improved offer so I did renew even though car was not currently used !”

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Posted 6 days ago

“Excellent customer service by AK7 Thank you…”

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Posted 6 days ago

“ME8 was very helpful and friendly”

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Posted 6 days ago

“CM7 was very helpful and efficient and provided a much better renewal price for me.”

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Posted 6 days ago

“My renewal was dealt with a professional, Great knowledge of the products available to me. Very quick to amend, And happy with the price. I will use again and recommend to anyone. LE6.Leanne Warren-le6”

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Posted 6 days ago

“Very helpful, friendly and knowledgeable member of staff - fs2 - very grateful for her help. Thank you so much.”

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Posted 6 days ago

“.Leanne Warren...Le6 helped me with my bike insurance for the second year running and its aways a pleasure to talk to this professional lady regarding what I needed, 5 star 🌟 customer service, thanks again....Tommy”

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Posted 6 days ago

“EE3 was Very helpful and resolved my problem almost immediately”

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Posted 6 days ago

“They listened to my complaint and partially resolved it. Campbell CD3 did all he could to help.”

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Posted 6 days ago

“LG3 did everything I asked for professionally and efficiently 5* thankyou very much”

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Posted 6 days ago

“LB3 was very helpful with arrangements when it came to swapping my vehicle over. Managed to get a good reduction from original quote and a fixed price for up to 3 years. Recommended, always good service from One Call.”

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Posted 6 days ago

“SM2 was fast and efficient”

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Posted 6 days ago

“Great, efficient service to adjust my cover for a new vehicle. WP1 guided me through the steps and helped me make the changes needed. Very pleased with the online support.”

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Posted 6 days ago

“Agent ep1von was very helpful, sorted things very quickly . Happy 😃”

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Posted 1 week ago

“Ep1 gave good service”

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Posted 1 week ago

“Very helpful lady”

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Posted 1 week ago

“Agent LL3 was very efficient, polite, and acquired the information needed. Good to know this kind of response is still out there Thank you Liam L”

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Posted 1 week ago

“LB3 - fast friendly and efficient, perfect customer service”

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Posted 1 week ago

“WP1 - couldn’t log in and went on chat. Issue was I’d put my date of birth in wrong. Sorted very quickly and the agent Wiktor was very helpful and it was all sorted with speed and courteously.”

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Posted 1 week ago

“JH7 has help me sort out my issues i was having online, and also told me of another add on to my policy , very happy with the service i received .”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 435,760 reviews