One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 384,764 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 384,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jade was able too give me a more favourable quote for my house and contents insurance”

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Posted 5 days ago

“Spoken to MC2 today to see if we can migrate the insurance over to a new address where I'm a lodger but was unable to do so. I found MC2 to be quite helpful and detailed when explaining how the process worked. I struggle with understanding everything that has been asked of me so I tend to ask multiple questions, but MC2 was patient when handling my case, which they handled quite quickly and effectively.”

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Posted 5 days ago

“Very nice and helpful, did everything in her power to achieve what I wanted, All the same,I would prefer to speak to her in person rather than type,It is very frustrating, you can’t express yourself properly, If your not used to typing, otherwise she is first class,👍”

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Posted 5 days ago

“Mercela was very nice and helpful. I have changed vehicles and it was fuss free. Mercela knew what was needed and made the process clear and easy to understand MG9”

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Posted 5 days ago

“SF7 was very helpful and helped me make a change to my policy smoothly and efficiently.”

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Posted 5 days ago

“KT1 WAS VERY EFFICIENT AND DEALT WITH MY QUERY ABOUT MY RENEWAL AND SORTED MY QUESTIONS OUT QUICKLY.THANKS AGAIN”

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Posted 5 days ago

“KT7 was very helpful”

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Posted 5 days ago

“Spoke to Sara today who dealt with my car insurance policies, she was outstanding! Professional, knowledgeable, and incredibly helpful, she made the whole process stress free. A true asset to the team.”

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Posted 5 days ago

“PB1 reviewed our house insurance quote quickly and efficiently and got us a cheaper premium rate for the same level of cover.”

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Posted 5 days ago

“Ref Isabelle IS1 Polite and courteous, sent the details quickly and all done within 10 mins Thanks”

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Posted 5 days ago

“LS2 Lielarni was great, dealt with my queries quickly and professionally with a lovely smiley voice 10/10 😀”

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Posted 5 days ago

“Sl9 lindor. Changed policy to another car with no fuss or extra charge”

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Posted 5 days ago

“RM1 All good”

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Posted 5 days ago

“I've been with one call for 30 years or more and the service I received today was excellent as it always is thank you”

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Posted 5 days ago

“Great service despite connection issues! Sara was fab!!”

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Posted 5 days ago

“Helpful online service”

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Posted 5 days ago

“Excellent advice”

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Posted 5 days ago

“Very helpful thankyou”

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Posted 5 days ago

“SK3 was very helpful”

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Posted 5 days ago

“SF7 answered the questions before I could even ask them and saved me spending money on an unnecessary breakdown policy with the RAC. Many thanks”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 384,764 reviews