One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 384,469 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 384,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BG3 was very helpful this evening with arranging my breakdown cover for my motorcycle and answering my questions. I would recommend BG3 thank you”

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Posted 5 days ago

“JF2 has really helped me with my motor renewal today. They were professional, helpful and provided an extremely competitive quote/renewal with extra benefits. I’m very pleased with the service they provided.”

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Posted 5 days ago

“I have just come off a chat with Jake because I needed to change my mileage because I do not work 5 days a week now. He was very helpful and did not leave our chat for long before giving me a complete update on a revised policy. Thanks to Jake.”

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Posted 5 days ago

“I needed to correct some information on my Platinum car insurance renewal. I used the chat line, as it is more convenient for me as I work late. I spoke to a gentlemen called tom. Ref TM7. I gave him the appropriate information. He, entered the information. With no change to my renewal. This made me smile”

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Posted 5 days ago

“The agent tj2 was very helpful and I was very happy with the outcome”

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Posted 5 days ago

“Agent Lawrence, LN1 was very helpful and was able to provide me with a more competitive quote than I was given. Very good service provided.”

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Posted 5 days ago

“Great customer service by SK3, helped me with my renewal and got me a much better deal. Thanks for your help!”

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Posted 5 days ago

“Amazing customer service by worker SM2. So helpful and pleasant. Really great.”

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Posted 5 days ago

“Very clear on all the points and did not over pressure the selling part of her job all in all very happy with phone call.”

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Posted 5 days ago

“I had a bit of confusion with my policy, and Emma m helped with this problem.She was very patient and professional and put my mind at ease before helping correct the problem. Thank you”

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Posted 5 days ago

“Very helpful, professional, dealt with the enquiry. My premium was higher than last year so I asked if they can do anything. Reduced the price to nearly match price last I would be very greatful for your review 😊❤️ Don’t forget to add my username into your review which is LE6.Leanne Warren-le6 Thank you in advance. It’s been a pleasure to help you with your insurance today.. All the best and if you need me to help or have any questions please feel free to email me😊❤ Leanne Warren-le6 One Call Insurance Reviews - Read 296,252 Genuine Customer Reviews | www.onecallinsurance.co.uk – Reviews.IO One Call Insurance Reviews | Read Customer Service Reviews of www.onecallinsurance.co.uk (trustpilot.com) - Trustpilot Leanne Warren Outbound Renewals Email: leanne.warren@onecallinsurance.co.uk Web: www.onecallinsurance.co.uk One Call Insurance One Call Insurance | The home of insurance Follow us One Call Insurance X One Call Insurance LinkedIn One Call Insurance Awards One Call Insurance Services Limited | First Point | Balby Carr Bank | Doncaster | South Yorkshire | DN4 5JQ Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ. Registered in England & Wales, Company number 04693136. We are authorised and regulated by the Financial Conduct Authority (FCA) for general insurance business. Firm reference number 302961. For further information please contact us. DISCLAIMER: This e-mail and any attachments may contain information which is privileged, confidential and prohibited from disclosure or unauthorised use under applicable law for anyone other than the named recipient. If you are not the intended recipient you are hereby notified that any use, dissemination, or copying of this e-mail, or the information contained in this email is strictly prohibited by the sender. If you have received this transmission in error, please return the material received to the sender and delete all copies from your system. This email is believed to be free of any virus or other defect. However, communication by email cannot be guaranteed to be free from defect, error free or secure. Anyone who communicates with us by email is taken to accept these risks and is responsible for carrying out their own checks when opening, or forwarding the transmission in regards to the affects on their systems and data. We recommend that you protect your confidential and personal information, including that sent by email. If you require information on how we use your data, this can be found in our Privacy Policy. Think before you print! Do you really need to print this email? Thanks for your call today. I hope we got everything sorted for you today. If you have a few minutes spare, I’d really appreciate it if you left me a review on the below link as we are holding a little competition in work to see who can get most review which I’m hoping to win it. I won it for the whole year last year so would like to start the new year as I ended it 🙂 I would be very greatful for your review 😊❤️ Don’t forget to add my username into your review which is LE6.Leanne Warren-le6 Thank you in advance. It’s been a pleasure to help you with your insurance today.. All the best and if you need me to help or have any questions please feel free to email me😊❤ Leanne Warren-le6 One Call Insurance Reviews - Read 296,252 Genuine Customer Reviews | www.onecallinsurance.co.uk – Reviews.IO One Call Insurance Reviews | Read Customer Service Reviews of www.onecallinsurance.co.uk (trustpilot.com) - Trustpilot Leanne Warren Outbound Renewals Email: leanne.warren@onecallinsurance.co.uk Web: www.onecallinsurance.co.uk ocis_logo_c5f13d32-254f-49e8-b5e6-2cc62385458f.png ocis_signature(1)_e2696e1a-2d1e-4ca7-97c2-52ad836c63ee.png ocis_follow_us_889060ab-8801-4627-ada4-a60b7313305c.png ocis_x_bc8ef70e-2d3c-4102-8d6c-7a405188bb8c.png ocis_linkedin_e125ac6c-c3b0-4539-b35f-b0e30f5431b8.png ocis_awards_98349d21-2b37-4606-92e2-5f99db6e320e.png One Call Insurance Services Limited | First Point | Balby Carr Bank | Doncaster | South Yorkshire | DN4 5JQ Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ. Registered in England & Wales, Company number 04693136. We are authorised and regulated by the Financial Conduct Authority (FCA) for general insurance business. Firm reference number 302961. For further information please contact us. DISCLAIMER: This e-mail and any attachments may contain information which is privileged, confidential and prohibited from disclosure or unauthorised use under applicable law for anyone other than the named recipient. If you are not the intended recipient you are hereby notified that any use, dissemination, or copying of this e-mail, or the information contained in this email is strictly prohibited by the sender. If you have received this transmission in error, please return the material received to the sender and delete all copies from your system. This email is believed to be free of any virus or other defect. However, communication by email cannot be guaranteed to be free from defect, error free or secure. Anyone who communicates with us by email is taken to accept these risks and is responsible for carrying out their own checks when opening, or forwarding the transmission in regards to the affects on their systems and data. We recommend that you protect your confidential and personal information, including that sent by email. If you require information on how we use your data, this can be found in our Privacy Policy. Think before you print! Do you really need to print this email? confused-onecalldirect_44c81325-7f47-4985-ac0f-f2e3ca9cedaa.png”

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Posted 5 days ago

“TJ2 (Tara J) was very quick to respond to all queries and went above and beyond to reassure me about my policy, even telling me how to change the elements I needed to change when queried. Fantastic attitude shown to my query and subsequent purchase”

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Posted 5 days ago

“KT7 Communicated via chat . Very helpful, quick reply, overhaul great service. Very pleased thankyou.”

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Posted 5 days ago

“Ei1 was very helpful. Well done.”

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Posted 5 days ago

“EW3 dealt with my query via online chat promptly and managed to reduce my premium. Thank you”

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Posted 5 days ago

“LN1 was very helpful and efficient during our online chat. If I need any further help or advice I would be happy and confident to speak with him again.”

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Posted 5 days ago

“Leanne Warren was great she sort out our insurance in no time As she does normally. Nothing is to much trouble .Thanks. Great service .”

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Posted 5 days ago

“Sharon was very helpful and explained everything I asked her. Very pleasant lady.”

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Posted 5 days ago

“Changed a policy detail,it was delt with super quick and efficient by TM7,thanks again”

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Posted 5 days ago

“ar3 helped me more then needed to went above and beyond with the help that I got”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 384,469 reviews