One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,687 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,687 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service and very helpfull from AK7.”

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Posted 1 week ago

“I unfortunately had to cancel my insurance policy today and Jordan, JE7, was very helpful and tried his best to get me a better quote. Although we didn’t go ahead with the new quote Jordan was very helpful and did everything he could to help me.”

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Posted 1 week ago

“Bethany, BG3, gave great customer service. Quick to respond, super friendly and sorted my enquiry in minutes. Excellent!”

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Posted 1 week ago

“Sp6 sorted my query quickly. Very professional and polite Thank you”

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Posted 1 week ago

“Easy to change details with the help of one call chat”

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Posted 1 week ago

“Very good service from LC6 during a phone call regarding a payment issue. The issue was sorted out very quickly and in a professional manner and I didn't have to wait for long to speak to a real person.”

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Posted 1 week ago

“LC6 Was Very helpful and professional thank you.”

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Posted 1 week ago

“Excellent service from IS1, very helpful”

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Posted 1 week ago

“Alyssa was very helpful and answered all my questions. Very happy customer!”

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Posted 1 week ago

“Great service by am2 got me a fantastic deal, much appriciated”

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Posted 1 week ago

“RB1 A lovely young lady dealt with cancelling my car insurance, I’m coming up to 76 years of age and am rubbish with technology, Reah was so patient with me, didn’t rush me and talked me through everything. A very patient person helping me to sort everything out. Well done Reah you deserve a medal for dealing with me. Thank you ❤️”

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Posted 1 week ago

“Electronic chat was helpful CN4 gave me instructions to find what i needed”

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Posted 1 week ago

“Superb customer service from MK4, who was knowledgeable, open, helpful and professional. As a result of his excellent work, I now have much enhanced insurance cover and financial security for future at a great price!”

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Posted 1 week ago

“EF3 made the transfer of my motorbike insurance straight forward and easy with a great price 100% great customer service highly recommend”

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Posted 1 week ago

“Answered my question. It does take a very long time to get through though.”

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Posted 1 week ago

“Brilliant service from the customer service agent JE3. Very helpful.”

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Posted 1 week ago

“Spoke with Grace GB1 about my policy had to change a few details. Spent ages on the phone absolutely fantastic very happy with the service very much appreciated for taking the time to find me the right quote and insurance policy.”

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Posted 1 week ago

“EL3 Was great at customer service, rang when got my renewal invitation, the priced had increased so I rang & got a much better deal, satisfied customer 😀”

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Posted 1 week ago

“Great service, what more to you need?”

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Posted 1 week ago

“Renewal time again so checked with one call for a better price, excellent service from Drew (DO1), from sorting a better renewal quote to updating the policy on line and sorting the payment issues, thank you Drew and thank you One Call”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,687 reviews