One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,117 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just called to up my annual mileage from 3k miles to 6k. Short wait on the chat and then Charlie H helps quickly and proffesionally. Happy with One Call Insurance, just renewed for my second year”

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Posted 6 days ago

“Just renewed with One Call via portal and the service from Shanice 'SP6' was excellent. I was moving across NCD from different vehicle, changing cover slightly, updating additional driver details and also looking at price relative to alternative quote. Was all sorted and dealt with in a professional manner with no fuss.”

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Posted 6 days ago

“Very efficient”

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Posted 6 days ago

“Had my renewal come through today and contacted customer services. Chatted to ML2 who was very helpful and got my a better renewal price which I am very happy with”

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Posted 6 days ago

“One call to me is a new insurer, Very easy to do and quick, follow up courtesy call by deekay3 to make sure everything was as I wanted was a quick and plesant, Good experience.”

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Posted 6 days ago

“Had a query today which was dealt with by Jordon. He dealt with the query very quickly for me. Excellent service.”

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Posted 6 days ago

“Great value but not always easy to contact in the event if a problem.”

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Posted 6 days ago

“GB3 was very efficient and courteous in handling my query.”

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Posted 6 days ago

“This lady was extremely brilliant in helping me with taking out my insurance. She was patient Is 68 years old first time on line. 10/10”

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Posted 6 days ago

“Spoke to DK3 and he was polite and very professional . Insurance company of a very good standard.”

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Posted 6 days ago

“i have used these for my motorhome now for a good few years. they have been brilliant ,especially when we broke down in spain,all sorted very quickly and on our way.”

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Posted 6 days ago

“ss9 was efficient and sorted my problem out in 5 minutes. Thank you”

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Posted 6 days ago

“the response was good and I received the information required my operator was JW5”

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Posted 6 days ago

“I had contact with KT7, very quick and efficient, thank you KT7”

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Posted 6 days ago

“Pleased to compliment Natasha, NK3, for timely and clear help with my policy today. Well done for having such a helpful advisor on your team!”

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Posted 6 days ago

““TJ” has been brilliant. She was helpful I had so many questions she answered accurately. Ten out of ten for her patients”

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Posted 6 days ago

“Have spoken with MB1 today to renew my policy she was most helpful in bringing down my costs. she was very efficient and explained everything I needed to know. Thank you Gillian”

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Posted 6 days ago

“My review is against chat agent LD7 - very speedy on chat and resolved my problem quickly great service - did offer another service as well”

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Posted 6 days ago

“quick answers”

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Posted 6 days ago

“I had Courtney and she was very fast and efficient thank you for your help”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 399,117 reviews