One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 384,470 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 384,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ar3 helped me more then needed to went above and beyond with the help that I got”

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Posted 5 days ago

“I had an online chat with KT7 to discuss my renewal price. KT7 was extremely quick and responsive to my enquiry. KT7 also saved me ££'s. Many thanks KT7, you're a real treasure !”

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Posted 5 days ago

“AE1 was very pleasant and helpful, but it was hard to hear at times due to background noise”

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Posted 5 days ago

“Ch5 was very helpful and quick with replies. Very happy, thanks”

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Posted 5 days ago

“KT1 was very professional and helpful, good service. Well done.”

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Posted 5 days ago

“Chatted with TM7 and discussed the options for cancelling my existing policy and going with a cheaper quote I got from Go Compare .. Tommy was a great help ..reorganising my policy without loss of benefits ..Staying with one call .. excellent service..thankyou”

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Posted 5 days ago

“Very helpful. Quick and easy process”

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Posted 5 days ago

“DJ2 was very helpful and sorted out my query regarding my policy both quickly and efficiently”

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Posted 5 days ago

“Rubbish company you just can't talk to anyone you get pushed to killer to post phone or email this email that by the time you try and get to talk to someone they are closed now I got to try again tomorrow”

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Posted 5 days ago

“Leon C was very helpful indeed. Thank you.”

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Posted 5 days ago

“Precise information”

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Posted 5 days ago

“Just like to thank Sian (SK3) for her prompt and professional approach to our query, it made a daunting task so simple, I am happy to give a her a 5 star review”

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Posted 5 days ago

“I had a call with PB1 (Paige) who was really helpful in providing information, fixing the few information that were wrong and as well providing a nice deal for my renewal ! I had a lot of experience with service centres and this one was one of the best experiences I had so far. Thank you so much for making it friendly and efficient !”

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Posted 5 days ago

“Wasn't clear for me. I felt I was getting info I didnt ask for and wasn't getting the answers to the simple questions I was asking. The chat ended before I received the final response which I only read in the transcript. There should have been more time for me, the customer, to say I had the information I needed and that I was finished but this didn't happen. Chat was ended when I didn't expect it to but glad I got the transcript and could see that my message to leave my insurance in place was noted.”

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Posted 5 days ago

“FS2 was very pleasant to deal with, made all the options available to me clear and was most courteous”

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Posted 5 days ago

“Leanne warren Le6 has done her best to sell me another years motor insurance, she did her very best to match another companies quote, so I was happy with it and took her up for another years insurance with One call 😎”

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Posted 5 days ago

“Et1 was helpful and polite”

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Posted 5 days ago

“Leanne (LE6) answered the phone promptly and re-engineered my renewal quotation so that it was once again competitive. Thankyou Leanne. Well done.”

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Posted 5 days ago

“I had a very good experience with user name KT7 I was not going to renew but another quote was given, which I accepted. Thank you to **KT7** live chat Kadie t.”

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Posted 5 days ago

“HW3 was very helpful to me, and did what I asked her to do , of which I am grateful for”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 384,470 reviews