One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,029 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with Caitlin ( CO4)….. was very friendly & helpful. I always find doing insurance online quite stressful but Caitlin guided me through what was available to me & answered any questions i had regarding my policy. I would highly recommend One Call Insurance to family & friends, very happy chatting with Caitlin ( CO4).”

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Posted 6 days ago

“Very good service from SP6. Listened and quickly found soutions in a professional and speedy manner.”

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Posted 6 days ago

“I was speaking to Joshua JH7 who was very patient and understanding, and helped me out a lot and sought a permanent fix rather than a workaround. Really appreciate the time taken.”

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Posted 6 days ago

“KR5 was excellent talked me through everything and was very patient with me”

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Posted 6 days ago

“Made it easy to sort out”

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Posted 6 days ago

“Had a minor problem with something, went to the live chat to help (thanks to JT3it for the help) and got what was a problem sorted in like 5 mins.”

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Posted 6 days ago

“Very pleased with service received everything sorted what I wanted thanks”

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Posted 6 days ago

“I contacted the company with a car insurance related question and dealt with TS4. She was excellent and answered my questions quickly and accurately.”

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Posted 6 days ago

“I had to update/change my policy today and it was certainly made a whole lot easier by the lovely assistant SP6 who made the task so easy and not at all stressing.”

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Posted 6 days ago

“NP3 was super quick and clear , no nonsense approach , I will happily return”

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Posted 6 days ago

“I close to have a call back after waiting on the line and I received this very quickly. Edith was very helpful and I got a small reduction on the quote price. Very happy.”

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Posted 6 days ago

“Very easy to sort pleasant person friendly and helpful and understood what we wanted to agent was HM1”

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Posted 6 days ago

“Good job.”

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Posted 6 days ago

“AR5 was effective and quick afta bit of a wait in the queue”

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Posted 6 days ago

“SP6 was very helpful and explained options well, clarifying my questions as we went along and gave a summary ending the chat by explaining how the documents would be uploaded and I had a cooling off period. Thankyou SP6 (Shanice)”

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Posted 6 days ago

“PS1 Great Insurance and always easy to use and change details”

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Posted 6 days ago

“EC4 dealt with me today she was great in information and customer service provided for which she deserved five stars. However two stars is for one call as the new quote given form one call no so, £4000 more than lowest quote elsewhere 🤣🤣 absolute joke so didn’t renew”

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Posted 6 days ago

“EC4 dealt with me today she was great in information and customer service provided which is what the four stars are for NOT ONECALL. However new quote given form one call no so, £4000 more than lowest quote elsewhere 🤣🤣 absolute joke so didn’t renew”

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Posted 6 days ago

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Posted 6 days ago

“Caitlin - co4 - was very helpful, courteous, knowledgeable and sorted my insurance change promptly and efficiently. There was a problem with the online portal and the new vehicle couldn't be recognised, she did a manual search and resolved the issue via the online chat. Slight increase in premium (which was expected) and she explained the options and what would happen, including additional cover should I need it. Great service. thank you.”

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Posted 6 days ago

One Call Insurance is rated 4.7 based on 441,029 reviews