One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,117 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“GM2 was polite and helpful in assisting me with my car insurance renewal. It was a pleasure dealing with her and she is a credit to the company”

Helpful Report

Posted 6 days ago

“Once again the process of arranging changing my policy over to a new car was really easy. TM7 was a pleasure to deal with. Very helpfull and very polite. This is the service which keeps me coming back.”

Helpful Report

Posted 6 days ago

“Customer service from MS2 was great in online chat. She very quickly addressed my queries and actions to get me set up after change of address. Quick, easy service at competitive prices thanks”

Helpful Report

Posted 6 days ago

“Long notice for renewal date. Agent KT7 was very helpful in discussing my renewal and the various statement of fact change and lock endorsement items. A signiificant discount was also achieved which more or less matched the cheapest quote I could find.”

Helpful Report

Posted 6 days ago

“Nice chap; patient and no hard selling tactics, which is nice to see! TB2 was the caller.”

Helpful Report

Posted 6 days ago

“Excellent service from your colleague today LE6.Leanne Warren-le6. Thanks Jamie.”

Helpful Report

Posted 6 days ago

“GB3 very helpful & efficient, changed my name for me after i'd got married :-)”

Helpful Report

Posted 6 days ago

“Had an on line chat with SM2 regarding changing my vehicle, SM2 was extremely helpful and went above and beyond. SM2 answered every query, took the time to look for alternative solutions and made the chat pain free. Provided excellent customer service too.”

Helpful Report

Posted 6 days ago

“JW5 was brilliant,I had got my dates wrong on my old policy,which was a real worry for me,but he reassured me it would be sorted asap,had a small payment to make and it was done,very professional and very polite,has made me happy 5 stars from me”

Helpful Report

Posted 6 days ago

“Gb3 was fantastic”

Helpful Report

Posted 6 days ago

“GB3 was very helpful....”

Helpful Report

Posted 6 days ago

“Spoke to Le6.Leannewarren-le6 today to clarify a few things regarding my renewal to a Platinum 3year fixed rate policy. She was very helpful, answering all my questions thoroughly and then emailing some details to reassure me.”

Helpful Report

Posted 6 days ago

“Very helpful and JT3 answered the question promptly.”

Helpful Report

Posted 6 days ago

“Leanne, LE6, was very helpful and friendly when I needed to make changes to an existing policy.”

Helpful Report

Posted 6 days ago

“I was happy with EE3’s help today. I didn’t have to wait too long.”

Helpful Report

Posted 6 days ago

“**MB1** got a discount on my renewal”

Helpful Report

Posted 6 days ago

“KT7 helped me very quickly change my payment methods, very helpful”

Helpful Report

Posted 6 days ago

“I phoned to change my name and did the on line chat with M2... fabulous service.”

Helpful Report

Posted 6 days ago

“Great customer service from KT1 – Keira – kt1. Arranged competitively priced insurance and all done very quickly.”

Helpful Report

Posted 6 days ago

“LC6 was very helpful with my renewal”

Helpful Report

Posted 6 days ago

One Call Insurance is rated 4.6 based on 399,117 reviews