One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,687 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,687 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Enquiry dealt with quickly”

Helpful Report

Posted 1 week ago

“A couple of initial teething issues having bought policies through One Call and their sister company One Protect meant the policy had not registered initially. 10 mins on the live chat and all was resolved with minimum fuss or drama. Thanks for your service Hannah”

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Posted 1 week ago

“Isabelle IS1 was very helpful, clear and concise. Dealt with setting up my new policy efficiently. I like One Call because the Breakdown service gives peace of mind and has been really helpful in the past.”

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Posted 1 week ago

“Just changed my vehicle and chatted to "CN4" in order to do so. He was most helpful and advised me to opt for several changes which I hadn't anticipated but will be of benefit to me. All in all a most professional and worthy employee.”

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Posted 1 week ago

“I’ve just finished chatting with Grace (GF1) who handle my query quickly and efficiently. Just right when things aren’t going well. Many thanks Grace.”

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Posted 1 week ago

“Having been unable to access the portal I finally had a number I managed to finalise my business with NE1 to a satisfactory conclusion”

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Posted 1 week ago

“Huge shout-out to BC1 for helping me with my car insurance query today. They were friendly, efficient, and turned a complicated task into an easy conversation. If you’re looking for someone who listens and delivers great service, ask for BC1!”

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Posted 1 week ago

“I spoke with Patrycja today (PE2) who was really helpful with changing over my insurance to my new car and getting me a good price. Really quick, and always professional. Great service! Thank you.”

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Posted 1 week ago

“Once you got to a human - Jessica D was great :)”

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Posted 1 week ago

“Very quick and easy. Helpful advisors (BG3 especially) BG3 helped me sort and amend my policy when the portal was down.”

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Posted 1 week ago

“I telephoned One Call Insurance. CM7. The man I spoke too was extremely helpful and efficient. Thank you for an excellent service.”

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Posted 1 week ago

“LB3 was Very efficient and helped me cancel my cover with no problems”

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Posted 1 week ago

“Great service and communication”

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Posted 1 week ago

“LC6 was very knowledgeable and understanding concerning an additional payment i had to pay and kindly got the payment down as a good will gesture Thank you”

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Posted 1 week ago

“CM7 was extremely helpful in arranging a renewal for my building insurance”

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Posted 1 week ago

“I spoke with Ben today (BH1) who was really helpful with changing over my insurance to my new car. Really quick, and always professional. I’ve been with them for years. Great service! Thank you.”

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Posted 1 week ago

“I have been with One Call for many, many years and EL3 was extremely helpful in getting me a better price for the renewal of my Buildings and Contents insurance.”

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Posted 1 week ago

“HM1 very helpful and answered my query very quickly.”

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Posted 1 week ago

“Very quick, courteous and efficient service enabling me to renew my insurance with the minimum of fuss at an economic price.”

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Posted 1 week ago

“I had chat with JF2 who double checked the latest market prices as precaution despite my intention to cancel immediately - very good and professional. Only let down was the connection speed between us.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,687 reviews