One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,117 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was struggling with something required to keep my insurance in place or it would have been cancelled but in just one on line call with JG4 it is all sorted ! Thank you JG4”

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Posted 6 days ago

“My renewal came through and I've shopped around as you do and find a better price elsewhere. So I've had a chat with One Call and see what they can do, the advisor (SP6) I've talked to was very understanding and helpful. They've came back and meet the cheapest price and all gone through without any issue. Thanks for another year of cover with One Call Insurance.”

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Posted 6 days ago

“MB1 was most helpful in reducing the cost of my home insurance renewal. She explained everything in an easy to understand way and was most patient with an old technophobe. Our chat was brought to a satisfactory conclusion. All in all a pleasant experience, thank you Mia.”

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Posted 6 days ago

“Ellie (EA6) was very helpful, explained things clearly and showed a high level of professionalism. Well done you”

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Posted 6 days ago

“JT3 was extremely helpful and knowledgeable regarding an ID theft issue. He was very reassuring in a very worrying situation.”

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Posted 6 days ago

“MS2 provided a great quote and service”

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Posted 6 days ago

“Quick response and satisfied my question”

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Posted 6 days ago

“Friendly call, no pressure to add additional covers”

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Posted 6 days ago

“Ar5 was very helpful”

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Posted 6 days ago

“NK3 Really helpful with updating driver details.”

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Posted 6 days ago

“**KT7** Katy helped with my renewal, it was quite a jump at £143 but she got it down by 50%, very quick to do, no hassle, no wait times to get connected. Very pleasant employee”

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Posted 6 days ago

“Great service 10 out of 10”

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Posted 6 days ago

“Great, easy to communicate with”

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Posted 6 days ago

“Very straightforward”

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Posted 6 days ago

“Very helpful”

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Posted 6 days ago

“Took out an insurance policy and was waiting to be covered asap. Done an online chat with TI2 who said you would sort it right away”

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Posted 6 days ago

“SP6 Thank you for your help with my insurance today. Very helpful and got me a good price. Have a good day.”

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Posted 6 days ago

“Customer service SS9 Stevie was very helpful today Thank You!”

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Posted 6 days ago

“AT7 very prompt in responding to my question. My refund, because of ordering an unsuitable car insurance, was dealt with courteously and with understanding.”

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Posted 6 days ago

“TI2 was amazing - helped a lot, great service.”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 399,117 reviews