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One Call Insurance Reviews

4.6 Rating 383,908 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 383,908 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Excellent customer service with empathy, smoothness and a smile. This agent is a credit to your organisation. Thank you, hope you're there again for the next renewal.
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Posted 6 days ago
I have just spoken with Agent BC1 about my home insurance policy renewal. She was very helpful and was able to deliver me a good price on my renewal. Great customer service.
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Posted 6 days ago
Very co operative and helpful, bit of a wait on the phone
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Posted 6 days ago
Very professional and patient with my questions. Managed to get all the answers I needed and also given all the options available
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Posted 6 days ago
Very helpful and professional staff. Will recommended their services to anybody. In particular Graham F and Sara for helping to get the policy running.
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Posted 6 days ago
BC! Thanks Bridie for your prompt help in dealing with my query
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Posted 6 days ago
Thank you for your help today Leanne LE6 for sorting my car insurance quote out you have been extremely helpful and professional thank you again Dave ☺️
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Posted 6 days ago
Call handler TM7 was friendly and efficient and resolved my query promptly
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Posted 6 days ago
EC1 : prompt, courteous service throughout.
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Posted 6 days ago
Jade (JS4) was really helpful and got me a much more affordable home insurance renewal quote.
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Posted 6 days ago
I was dealing with AE1 today and she managed to reduce my renewal price in an excellent professional manner and I way very pleased with the result.
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Posted 6 days ago
very helpful live chat with sk3, who done me a quick quote.
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Posted 6 days ago
PB1 was extremely helpful and sorted my mom's home content insurance and she helped her to understand everything in plain language. Keep up the good work, I will certainly come back to your company again.
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Posted 6 days ago
I was dealing with AW1 today he was very helpful and we got there in the end.
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Posted 6 days ago
Hello MC2, you gave me a Gold Star recovery that is cheaper than the renewal breakdown recovery I already have. So I have cancelled my renewal with Start Resue. Thankyou very kindly.
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Posted 6 days ago
SP6 Very helpful with advice on renewal and managing to keep price down.
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Posted 6 days ago
MC2 has really helped me today in regards to my policy and payments I really appreciate all his hard work thankyou
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Posted 6 days ago
PS1 dealt with my renewal enquiry today in a most efficient and courteous manner. Paige S got me a renewal premium that was entirely to my satisfaction. If it were possible I would have given her 10 stars. A member of staff to be proud of in every way.
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Posted 6 days ago
Phoned up to ask some questions about my Renewal as I wanted to shop around and get comparative quotes. LE6 Leanne Warren was very helpful and went through in detail any changes since my last renewal. The price offered after discussing with LE6 was not as low as one of the quotes I received but I was happy to stay with One Call due to the ease of not having to change provider. Thank you Leanne for all your help today!
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Posted 6 days ago
Excellent service the person I spoke to was very understanding & helpfull
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Posted 6 days ago
One Call Insurance is rated 4.6 based on 383,908 reviews