One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,404 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Habitat TS4 was fantastic and sorted my query swiftly and simply. Very impressed.”

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Posted 1 week ago

“not a big fan of text chats but MP9 manged to get my problem sorted out efficiently and in a few minutes. good effort.”

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Posted 1 week ago

“Absolutely so easy and professional to talk to MS5 while dealing with my transactions a very pleasant experience.”

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Posted 1 week ago

“Abbey (ar3) was very helpful and gave me a quick and concise answer to my query without it feeling abrupt.”

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Posted 1 week ago

“I spoke with a very helpful agent FS7”

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Posted 1 week ago

“As a new customer, I had the unfortunate task of contacting the Customer care department to cancel my policy after a week. This was due to a failed MOT. Major faults and repairs were deemed too expensive and non viable. I spoke with TH3 who was very appreciative of my predicament and kindly suggested that a cooling off period could be extended if I was able to obtain another car in the meantime. I advised that I was unable to finance this, therefore cancellation was my only option. I was concerned that this would affect my credit rating in the future, however, TH3 was able to set my mind at rest with the reassurance that this would not be the case. He explained there would be certain fees connected to cancellation, however I would be repaid certain monies already received. In short, TH3 was considerate; informative; polite and professional and put my mind at rest. I am impressed with the quality of service received and will contact One Call again when I manage to purchase another vehicle .”

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Posted 1 week ago

“Always very a helpful”

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Posted 1 week ago

“Very informative chat thsnkyou”

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Posted 1 week ago

“"BH1" Ben was absolutely brilliant - helped me with everything issue and was fast polite and professional .”

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Posted 1 week ago

“CM1, Christpher was very helpful and quickly solved my problem - great work!”

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Posted 1 week ago