One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,644 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best price I could find. Very helpful staff.”

Helpful Report

Posted 1 week ago

“happy with the car insurance quote but the live chat is so slow, rf1 was my agent. the issue is not with her but the process, surely a phone call is a better way of running through a policy change or new quote. took an hour of my time”

Helpful Report

Posted 1 week ago

“Excellent service and good professional interaction. It is a pleasure doing business with one call and your staff”

Helpful Report

Posted 1 week ago

“I have a 5 star review as the person I spoke to ji9 ( Jake ). Was extremely helpful and my experience was first class Everything I needed to do was felt with very quickly”

Helpful Report

Posted 1 week ago

“Shanice SP6 very quickly resolved my query on chat.”

Helpful Report

Posted 1 week ago

“I have had policied with Onecall for a few years, i don't recall a previous occassion where they were found to be lacking, this latest interaction was via Live Chat with their representative 'Caitlin', she helped me quickly and efficiently. I can't fault her thus full marks.”

Helpful Report

Posted 1 week ago

“GS6 was really efficient and friendly! 6 stars!!”

Helpful Report

Posted 1 week ago

“Went online to buiy insurance. Had to confirm a couple of things first. So I used the online chat service. Only waited a few minutes to speak with Adam AT7 He was most helpful. No hassle. Decided to buy insurance with this company for the first time.”

Helpful Report

Posted 1 week ago

“SM5 was very helpful and efficient. Happy to renew with you”

Helpful Report

Posted 1 week ago

“Josh was very helpful and has a pleasant manner”

Helpful Report

Posted 1 week ago

“EG4 Eilisha G was very helpful. She dealt with my query quickly and efficiently. Thank you.”

Helpful Report

Posted 1 week ago

“Help supplied & support by TJ1 great thanks”

Helpful Report

Posted 1 week ago

“All good very helpful and pleasant”

Helpful Report

Posted 1 week ago

“Charlie was super helpful today, explained the breakdown benefits and got me a great price CG1”

Helpful Report

Posted 1 week ago

“EG4 was very helpful. She made changing my information on the portal very easy. Thank you Elisha”

Helpful Report

Posted 1 week ago

“Super speedy service. Competitive on price Informative and had some personality too!”

Helpful Report

Posted 1 week ago

“KP2 was very helpful and friendly. Thank you”

Helpful Report

Posted 1 week ago

“Agent AA4 was warm, friendly and very helpful with the renewal process. She explained everything that we needed to confirm and know about the policy. We were very happy with both the price and the service provided.”

Helpful Report

Posted 1 week ago

“Incredibly helpful customer support. Complicated car insurance switch but went above and beyond to help out and get it sorted.”

Helpful Report

Posted 1 week ago

“Patrycja Eddleston was lovely to deal with today. We got everything sorted out easily and painlessly and my issues could have been a problem. Thank you very much for all your help.”

Helpful Report

Posted 1 week ago

One Call Insurance is rated 4.6 based on 411,644 reviews