One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 383,908 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 383,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service with empathy, smoothness and a smile. This agent is a credit to your organisation. Thank you, hope you're there again for the next renewal.”

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Posted 6 days ago

“I have just spoken with Agent BC1 about my home insurance policy renewal. She was very helpful and was able to deliver me a good price on my renewal. Great customer service.”

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Posted 6 days ago

“Very co operative and helpful, bit of a wait on the phone”

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Posted 6 days ago

“Very professional and patient with my questions. Managed to get all the answers I needed and also given all the options available”

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Posted 6 days ago

“Very helpful and professional staff. Will recommended their services to anybody. In particular Graham F and Sara for helping to get the policy running.”

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Posted 6 days ago

“BC! Thanks Bridie for your prompt help in dealing with my query”

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Posted 6 days ago

“Thank you for your help today Leanne LE6 for sorting my car insurance quote out you have been extremely helpful and professional thank you again Dave ☺️”

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Posted 6 days ago

“Call handler TM7 was friendly and efficient and resolved my query promptly”

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Posted 6 days ago

“EC1 : prompt, courteous service throughout.”

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Posted 6 days ago

“Jade (JS4) was really helpful and got me a much more affordable home insurance renewal quote.”

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Posted 6 days ago

“I was dealing with AE1 today and she managed to reduce my renewal price in an excellent professional manner and I way very pleased with the result.”

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Posted 6 days ago

“very helpful live chat with sk3, who done me a quick quote.”

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Posted 6 days ago

“PB1 was extremely helpful and sorted my mom's home content insurance and she helped her to understand everything in plain language. Keep up the good work, I will certainly come back to your company again.”

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Posted 6 days ago

“I was dealing with AW1 today he was very helpful and we got there in the end.”

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Posted 6 days ago

“Hello MC2, you gave me a Gold Star recovery that is cheaper than the renewal breakdown recovery I already have. So I have cancelled my renewal with Start Resue. Thankyou very kindly.”

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Posted 6 days ago

“SP6 Very helpful with advice on renewal and managing to keep price down.”

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Posted 6 days ago

“MC2 has really helped me today in regards to my policy and payments I really appreciate all his hard work thankyou”

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Posted 6 days ago

“PS1 dealt with my renewal enquiry today in a most efficient and courteous manner. Paige S got me a renewal premium that was entirely to my satisfaction. If it were possible I would have given her 10 stars. A member of staff to be proud of in every way.”

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Posted 6 days ago

“Phoned up to ask some questions about my Renewal as I wanted to shop around and get comparative quotes. LE6 Leanne Warren was very helpful and went through in detail any changes since my last renewal. The price offered after discussing with LE6 was not as low as one of the quotes I received but I was happy to stay with One Call due to the ease of not having to change provider. Thank you Leanne for all your help today!”

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Posted 6 days ago

“Excellent service the person I spoke to was very understanding & helpfull”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 383,908 reviews