One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 383,979 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 383,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using chat line and it was easy and satisfactory response given.”

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Posted 6 days ago

“Did what he said he was going to do, unlike some others. Thanks Ben.”

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Posted 6 days ago

“Ch5 was very helpful and made everything really easy to understand”

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Posted 6 days ago

“Excellent service very helpful from HS1”

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Posted 6 days ago

“OC3 was helpful and directe. Very easy relay of information.”

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Posted 6 days ago

“Thanks LS2 for all your help with my insurance renewal you were great! Steve Sweet”

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Posted 6 days ago

“Great service received today from SP6”

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Posted 6 days ago

“I called to cancel my home insurance due to what I considered unfair broker commission. JS4 handled my call pleasantly and efficiently resulting in my renewing the policy.”

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Posted 6 days ago

“NK3 helped with an issue very quickly and efficiently, very impressed!”

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Posted 6 days ago

“I wanted to cancel and not to renew the insurance, Becca gave me a good price which I could not refuse, she was very helpful and understanding. Thanks Becca”

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Posted 6 days ago

“Very happy with the help and advice given today on the 23/05/2025”

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Posted 6 days ago

“JG4 Was very polite and professional when responding to my visit to the one call portal today and all was sorted in a few minutes of chat this morning”

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Posted 6 days ago

“Extremely good value for my particular situation where I did not use my car often. The sale, mileage tracker device delivery and installation was really easy. It isn’t always easy to navigate the portal but you get use to it and you can only cancel via web chat, which again is not ideal but it works.”

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Posted 6 days ago

“Ir2 was very helpful and very quick 👌”

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Posted 6 days ago

“The adviser JW5 was really helpful and understanding very satisfied with the help given.”

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Posted 6 days ago

“JH7 helpful and quick in helping me through what to do.”

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Posted 6 days ago

“very quick and helpful in guiding me through what to do.”

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Posted 6 days ago

“JG4 answered my questions in a polite and professional manner and my reason for contacting one call were sorted very quickly by JG4 in no time”

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Posted 6 days ago

“After a brief chat was able to reduce renewal price, but not as cheap as it could have been but still a good price.”

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Posted 6 days ago

“I had an issue with the Portal and chatted with EE3 who was excellent and quickly sorted out the changes I needed to make to my policy”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 383,979 reviews