One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,125 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jade was extremely helpful and professional and was able to meet all of my insurance service needs.”

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Posted 6 days ago

“Super helpful friendly and professionalism from Charlotte. Allayed my concerns and explained everything I was confused about.”

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Posted 6 days ago

“Great customer service from jake..JI9...quickly took details, explained everything in detail. Fantastic service and great 3 year price deal.”

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Posted 6 days ago

“ML2 did a excellent job, very helpful and professional.”

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Posted 6 days ago

“IS1 was great. I was planning on leaving, but she explained the policy, got the price down to be similar to what I had elsewhere and improved my cover.”

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Posted 6 days ago

“Very helpful, quick response. Put my mind at rest straight away. Very happy.”

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Posted 6 days ago

“TJ1 was very helpful when I called with a query, it was delt with fast and efficiently.”

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Posted 1 week ago

“GM2 was extremely polite, friendly and knowledgeable which made the transaction very smooth.”

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Posted 1 week ago

“No Claim Bonus. Having forwarded numerous times through your portal showing my entitlement to 9+ bonus from the AA my previous provider. I was once again informed that the latest one sent on 20 Aug was not acceptable. At my wit’s end I rang and after a delay of around 30 minutes I was contacted by JM6 who took up the cudgel on my behalf. She was everything an employer could wish for. She resolved the issue I was experiencing and I am extremely grateful for her help and assistance given to me. Absolutely brilliant JM6. Thank you a 1000 times”

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Posted 1 week ago

“TM7 was able to help me with my request quite quickly and efficiently. Even advising me when it would be OK for me to swap my number plate over.”

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Posted 1 week ago

“TM7 was able to help me with my request quite quickly and efficiently. Even advising me when it would be OK for me to swap my number plate over.”

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Posted 1 week ago

“Very polite & helpful Js4”

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Posted 1 week ago

“Live chat with Liana (ir2) was extremely helpful and efficient. Liana assisted with professionalism and we came to an agreement for my car insurance renewal. Although it was still slightly higher than a competitor I decided to stay with One Call.”

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Posted 1 week ago

“Excellent customer service on the Platinum Policy. Very prompt and very easy to organise on the live chat with the agent LB3. Great price too”

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Posted 1 week ago

“ML2 made renewing my policy very easy and straightforward, thankyou.”

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Posted 1 week ago

“User name er5 was very helpful this evening. Had to use the live chat because it has been impossible to get through over the phone over the last couple of days!”

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Posted 1 week ago

“er5 was helpful but I would have rather spoken to someone and not a bloody computer”

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Posted 1 week ago

“Very helpful service from TB6 cheers”

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Posted 1 week ago

“My query was dealt with promptly and with great courtesy. It was handled by GM2.”

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Posted 1 week ago

“I found E3T to be very helpful and have no hesitation in awarding her full marks and thank her for her helpful assistance.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,125 reviews