One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 380,000 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 380,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted easily and quickly by LB3”

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Posted 6 days ago

“Ji9 was very helpful in giving me quote to change my car and upgrade on my breakdown and courtesy car. Thank you”

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Posted 6 days ago

“W1 very helpful can't find any fault.”

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Posted 6 days ago

“Was assisted yesterday with LW7 and was very prompt and courteous”

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Posted 6 days ago

“Very quick response. Sorted my query out in no time. Very pleased. AD7 was very helpful and prompt.”

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Posted 6 days ago

“My payment didn’t go through as they tried to take it at 2.20 am and the bank thought it might be a scam. They emailed me so i rang and paid the next day.It was well explained and easy to do the lady I spoke to was very professional and helpful and made it easy to do she is called LE6.Leanne Warren-1_6? Thank you Leanne.”

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Posted 6 days ago

“Great help”

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Posted 1 week ago

“Great as always will helping when I have money problems. Great company.”

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Posted 1 week ago

“Great rep (RW2), knew the issue I was having with reg numbers, fully understood and added our second car to the current policy. Very happy with the service from Onecall.”

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Posted 1 week ago

“Amazing service”

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Posted 1 week ago

“Call was ok but came out more expensive”

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Posted 1 week ago

“Easy company to deal with , great service slight mistake on my policy but all sorted with the help of LW7 a great asset to one call she was terrific .”

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Posted 1 week ago

“LW7 was very helpful and polite in helping me with my query today! It was the first time I needed to use the chat option, and I was thoroughly impressed by the whole experience! Thank you Leah W.”

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Posted 1 week ago

“MB1 very efficient fast response”

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Posted 1 week ago

“I SPOKE WITH SS9 HE WAS MOST HELPFUL”

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Posted 1 week ago

“Great service from **MB1** via Live chat today. Policy renewed and able to shave a bit off the cost for me to, thank you!”

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Posted 1 week ago

“I contacted via chat this afternoon and spoke with agent MB1 who was really helpful and friendly and completed my request really quickly. Great service, Thankyou”

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Posted 1 week ago

“Look i think you charging £15 for a missed direct debit is so wrong.people are going through a difficult times.i will be looking for different insurance companies in August when my insurance is up for renewal”

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Posted 1 week ago

“RW2 was great help sorted my change really quickly and clearly!”

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Posted 1 week ago

“I contacted via chat this afternoon and spoke with agent MF7 who was really helpful and friendly and completed my request really quickly. Great service, Thankyou”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 380,000 reviews